Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is customerservicehome.com a Trustworthy Website?
Is customerservicehome.com a Trustworthy Website?

The website, customerservicehome.com, is associated with a lot of fake online stores. The fake stores use customerservicehome.com as a customer service platform to communicate with their so-called customers. Therefore, online users should be careful of online stores that use an email address at customerservicehome.com.

Here are some of the email addresses at customerservicehome.com being used by some fake online stores:

  • cs14@customerservicehome.com
  • cs15@customerservicehome.com
  • cs1@customerservicehome.com
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Comment sectionComments / Answers (80)

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Comment count 80

by an anonymous user from: Amsterdam, North Holland, Netherlands

I was about to place an order on this website: www.kickshyper.com to buy some fantastic sneakers. But before the actual payment, I asked them some questions by email. They never sent me an answer. After 24 hours I got the message that the email could not be delivered. RED FLAG! They use the “dollar” currency as standard so I guessed their location was the USA. I was also able to change to EURO. So their location can be anywhere after all. I am glad that I did my research like I always do. These people are SCAMMERS!! Don’t fall for it! (My location is The Netherlands)

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by an anonymous user from: Highgate Hill, Queensland, Australia

No they are SCAMMERS, they have been stealing money from aa lot of people on Facebook pretending to sell all kinds of homeware and clothing

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by an anonymous user from: Doha, Baladiyat ad Daw?ah, Qatar

Bought a sofa (called Moon-Pod). Never received it.

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by an anonymous user from: São Bento do Sapucaí, São Paulo, Brazil

cs5-customerservicehome.com - fake e-mail.

I bought I luggage from this e-mail, I was charged and never receive it.
Don´t trust.

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by an anonymous user from: Amstelveen, North Holland, Netherlands

www.andywatsonart.co.uk is using cs15-customerservicehome.com and is a fake website with fake contact info

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by an anonymous user from: Skopje, Centar, Macedonia

shop-customerservicesglobal.com is being used by them.

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by an anonymous user from: Viborg, Central Denmark Region, Denmark

Be careful
Be careful, these are scammers. Do not use web shops where contact info has this domain. Whatever you order, you will receive some cheap junk from China. They will then claim that they do not know where things went wrong. The also uses the domain: customerservicesglobal.com

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by an anonymous user from: London, England, United Kingdom

ordered a pair of Nike 95 trainers got a sh**t necklace; don't buy, they have told me I will get a refund, now its as though as they don't exist.

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by an anonymous user from: Kahului, Hawaii, United States

Same thing happened to me. I ordered cosmetics from a Beauty.co site that, transparently rerouted to customerservice.com. My debit card was charged within minutes and to date - no product and their email contact addresses are no longer. This is the address that is no longer operable cs15-customerservicehome.com

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by an anonymous user from: Strasbourg, Grand Est, France

Same thing for me

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by an anonymous user from: London, England, United Kingdom

I bought a Barbour jacket and got a counterfeit GuccI headscarf ...I realize i've been robbed but what I dont understand is, why do they bother to send anything to us customers anyway.

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by an anonymous user from: Pretoria, Gauteng, South Africa

I was also caught with this scam (email service6-customerservicehome.com) and also received a GUCCI headscarf. My concern is the accompanying 'Sales Memo' stating that I owe an amount of HKD 3850

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by an anonymous user from: Durham, North Carolina, United States

I ordered what was supposed to be discounted North Face outerwear from norzd.com. The email confirmation was sent from cs1-customerservicehome.com. After FOUR months, and no response, I emailed them. Then I decided to google and found out this was all a scam. I lost over $100, and I want it back! I wish someone could bust these people.

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by an anonymous user from: Umea, Vasterbotten County, Sweden

got glasses today although I ordered 3 tshirts.

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by an anonymous user from: Edgware, England, United Kingdom

I got scammed by these people... I ordered three pairs of Sketchers sandals, believing this to be a genuine website. I have now received one pair of tacky sunglasses from China. Reported to my bank.

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by an anonymous user from: Salem, Oregon, United States

jennifergarnerfan.com is using cs15-customerservicehome.com and is a fake website with fake contact info

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by jmd2451 from: Schaarbeek, Brussels, Belgium

Used by scammers in china in my case
cs7-customerservicehome.com and they play the game with you, but forget your money back

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by an anonymous user from: Edgware, England, United Kingdom

I have rang my bank who are now dealing with this HTH

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by an anonymous user from: Brighton, England, United Kingdom

Thanks cs12, you suck. Told I have cancer then u rip me off, great, what
Scum 😡😈 😢

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by an anonymous user from: Egkomi, Nicosia, Cyprus

In my case it was cs4-customerservicehome.com

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by an anonymous user from: London, England, United Kingdom

Fake, do not use!

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by an anonymous user from: San Diego, California, United States

This site scammed me. I ordered 6 pairs of vans. Three weeks later I received cheap sunglasses.

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by an anonymous user from: Pittsburg, California, United States

I ordered two pairs of Vans and got a pair of sunglasses too! how did they get to use a Vans Web page? I went to Vans off the wall and Ordered my shoes and that's what I got. SCAMMED!

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by an anonymous user from: Ringsted, Zealand, Denmark

Same here, orded files for ny kitchen and got some fake cheap sunglasses

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by an anonymous user from: Copenhagen, Capital, Denmark

Same here. 😰 ordered a skirt on Norwegian lovegreawia.com. Got cheap sunglasses instead.

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by an anonymous user from: North Port, Florida, United States

Same here, I ordered a watch and received a pair of nock off GuccI sunglasses

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by an anonymous user from: Romakloster, Gotland County, Sweden

cs4-customerservicehome.com
Service4
Sweacadymy
Bedrägeri, lurar folk.
Warning.

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by an anonymous user from: Oslo, Norway

I was looking for a tent for motorbiking. At adlcaringcompanions.com the price was too good to be true. And it also was too good to be true that an 8 kg parcel from US to Norway should cost $4.00.
Stay away from this.
Customer contact is cs15-customerservicehome.com

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by an anonymous user from: Perth, Western Australia, Australia

Hi, I placed an online ordered (an original Nike pants) from Hungerbell.com and after a month I received a fake necklace! I was receiving some emails from cs1-customerservicehome.com as well. I went to my Bank, disputed the transaction and fortunately got my money back from these scammers! I would like to thank the Commonwealth Bank of Australia for helping me in this matter.

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by an anonymous user from: Frankfurt, Hesse, Germany

www.ravenoutlet.tk / cs7-customerservicehome.com - 4 backpacks ordered but not deliver, lost USD 94$.

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by an anonymous user from: Perth, Western Australia, Australia

Hi, I went to my bank and got my money back from these scammers. Do the same!

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by an anonymous user from: Prague, Czech Republic

Scam from outdoorshoes.run. Shoes ordered but sunglasses received. Lost USD79.
Scam: cs11-customerservicehome.com

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by an anonymous user from: Perth, Western Australia, Australia

I went to my bank and got my money back from these scammers. do the same thing!

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by an anonymous user from: Novelda, Valencian Community, Spain

Oztrade.top using cs15-customersservicehome.com is for sure a scam company using France as its apparent site / base, posing as Mr Jardin web site page.

They take your money but nothing will come. It was the currency exchange from Euros that triggered suspicion since the money should have been taken in euros but came out of account in china. Please let people know this is a fake site.

No address or telephone to follow up with just email email address after many messages we still do not get any response.

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by an anonymous user from: Almere Stad, Flevoland, Netherlands

woodworksbyvorwerk.com is a fake store.

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by an anonymous user from: Winnipeg, Manitoba, Canada

www.jggstamps.com is a fake online store

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by an anonymous user from: Dublin, Leinster, Ireland

I was scammed by the web site cs6-customersevices.com they sent me a fake GuggI scarf. I ordered a pair of mens trainers big SCAM

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by an anonymous user from: London, England, United Kingdom

I too had the scarf, I ordered a Barbour jacket

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by an anonymous user from: Naro-Fominskiy Rayon, Central Federal District, Russia

We have been deceived by service4

Bought a bag but got a scarf. Received many excuses with strange proposals for partial repayment by 32% or 42%. But we sure think nothing is coming.

BE AWARE OF SERVICE4! IT'S A GREAT CHEATER!

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by an anonymous user from: Rome, Latium, Italy

Since May, I have yet to receive a 30% refund for an order received

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by an anonymous user from: Montreal, Quebec, Canada

cs15-customerservicehome.com

By flawless skin today
Comfort shoe online

Fake website.
But it gave a tracking number and was seemingly traced to my address. How?

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by an anonymous user from: Northampton, England, United Kingdom

I ordered from them a pocket windows laptop 59.99 and paid extra £5.99 for fast post got nothing was a presser for my grandsons birthday he was 11 and I could not afford to buy anything else was not a nice day for me, very upset but I guess my fault because they advertised on FB, I thought genuine :(

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by an anonymous user from: Nuremberg, Bavaria, Germany

Untrusted Site:
framedanddelivered.com using e-mail: cs15-customerservicehome.com

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by info

"I was scammed by this company

Thanks.

---------- Forwarded message ----------
Date: 7 Aug 2019 12:09
Subject: Re: [TID:631249]Attention !!! Payment Confirmation,Payment No.PS1907230134058626
From: service4 "

Received via email.

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by an anonymous user from: Gardena, California, United States

Scammed by cs6/cs11-customerservicehome.com

Found a really good price on a somewhat hard to find electronics item using Google Shopping. Seemed odd to find a 515nm TTL laser module on a web site that sold miscellaneous consumer items...

The charge was billed twice to my credit card (which I didn't notice until much later); item received was a size 7 gold ring in a red Cartier bag. When I complained, cs6 replied: "We're really sorry about this, We had confirmed with our colleagues and the express company. The express company mixed your parcel up with others. Considering your loss, how about you just keep it or resell it? Then we would try our best to give you a 30% refund."

I replied saying that the ring had no value to me, and I wasn't interested in trying to sell it, send the item I ordered or refund the purchase price, cs11 replied: "We do want to resend it to you, but after we checking directly from the warehouse, it is regret that there is no stock, sorry for it.

As we have explained to you before, the shipping company mixed your order, which is not our fault. Cause we send you the order timely and send you the correct item.

Considering your loss, we would like to refund you 33.6% of the order price as compensation. We also have lost a lot(the products and manual costs), and our profit is much low. Hope you can understand us and consider our suggestion"

Wonder why they bother sending out miscellaneous junk and responding to complaint emails? If they're just scamming for the purchase price (*2), why send anything or respond at all? Maybe the real scam is in the refund? Not interested in finding out...

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by an anonymous user from: Melbourne, Victoria, Australia

Attention all: this is a scam website run by criminals. Do not go anywhere near it. The clue, as noted above, is the email cs1-customerservicehome.Com

cs1 cs2 cs3 cs4 etc i have noticed on many scam sites...

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by an anonymous user from: Atlanta, Georgia, United States

ordered VANS for my daughters back to school on Sunday August 4th, 2019, paid partial amount with visa gift card and expected to pay balance on my personal CC, but never received option to pay the balance. Which brought on my first suspicion.

Said order #100001179 payment received and processing pmt confirmation would be received in 24 hours. I never received payment confirmation, which prompted me to click on contact us, which only had the cs15-customerservicehome.com and no phone number or address. I emailed but no response.

So glad I used gift card and they only received partial pmt on a $75 shoe order and not my personal CC. Still sucks that I am out of money and now my daughters out of shoes.

FRAUD

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by an anonymous user from: Melbourne, Victoria, Australia

This site is run by well known criminals but no one seems to do anything about them, PLEASE REPORT to your bank, govt consumer department AND POLICE.
I did when they scammed us...

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by an anonymous user from: Sundsvall, Vasternorrland County, Sweden

cs4-customerservicehome.com

Ordered sports shoes on sweacadymy, . Paid with card and they pulled more than the shoes cost.
Don't act on them, they fool people, FRAUD

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by an anonymous user from: Pozuelo de Alarcón, Community of Madrid, Spain

americanhvachomeservices.com. Same e-mail to contact cs15-customerservicehome.com. Prices are too much cheap.

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waiting