Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is account_update@amazon.com a Scam or Legit Email Address?
Is account_update amazon.com a Scam or Legit Email Address?

The email address account_update@amazon.com is frequently spoofed and used by scammers to conduct phishing attacks. Because official Amazon addresses end in @amazon.com, spoofed accounts can look highly convincing. Scammers use lookalike email addresses to trick you into clicking malicious links or giving away your password.

Is Your Email Real or Fake?

Follow these safety protocols to confirm if the message is authentic:

  • Check the Message Center: Log into your actual Amazon account through the official app or website. Navigate to Your Account and open the Amazon Message Center. If the email is real, a duplicate copy will always exist there. If it is not there, it is a scam.
  • Look for the Amazon Smile Logo: Major email providers (like Gmail, Yahoo, or Apple Mail) display the official Amazon smile logo next to the sender's name in your inbox only when the email is genuinely authenticated by Amazon.
  • Watch for False Urgency: Fake emails often threaten that your account will be deleted, suspended, or locked unless you click a link immediately.

What To Do Next

  1. Do not click any links inside that email or download any attachments.
  2. Never reply to the message or provide your payment information.
  3. Report the phishing attempt by forwarding the suspicious email directly to stop-spoofing@amazon.com.
  4. Secure your account by manually opening your browser, navigating to Amazon Login and Security, and changing your password if you previously interacted with the email.
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