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The "Scotiabank Temporarily Suspended your Account" Phishing Scam

Scotiabank customers, be aware of the "Scotiabank Temporarily Suspended your Account" phishing scam. Cybercriminals are sending out phishing Scotiabank email and text messages like the one below, which claim the recipients' accounts have been temporarily suspended. Therefore, Scotiabank customers who have received similar emails should always go directly to Scotiabank's website at www.scotiabank.com and sign into their accounts, instead of clicking on the link in the same email messages. Once they have signed in, they will be notified of updates, changes or other important activities. This is one of the best ways to protect against phishing scams.

The Scotiabank Temporarily Suspended your Account Phishing Scam
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The "Scotiabank Temporarily Suspended your Account" Phishing Scam

----- Forwarded message -----

From: "Scotiabank" <Scotiabank.canada.5168548583@scotiabank.ca>

Sent: Tue, 26 Mar 2019 at 10:27 AM

Subject: Scotiabank-Alert Invoice 5168548583-OER@scotiabank.ca

Hi ,

We have temporarily suspended your account due to recent security changes.

Have you logged in from a new device or location ?

Simply unsuspend your login by following the link below :

Failure to do so in the next 24 hours may result in permanent account suspension

We are sorry for this inconvenience.

Scotiabank security team

The link in the phishing email message goes to a fake Scotiabank website. Once on the fake website, visitors will be asked to verify their Scotiabank accounts by submitting their credit card information, personal information, and account credentials. If the requested information is submitted, it will be sent to the cybercriminals behind the scam. The cybercriminal will then use the stolen information to steal their victims' money and use their accounts fraudulently.

Scotiabank customers who know or think they may have been tricked by the phishing scam are asked to contact Scotiabank immediately for help.

Remember, Scotiabank will never:

  • send you unsolicited emails or text messages asking for confidential information, such as your password, PIN, access code, credit card and account numbers.
  • ask you to validate or restore your account access through an email or text message.
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The "Scotiabank Temporarily Suspended your Account" Phishing Scam