Online Threat Alerts (OTA) - Alerting you to scams and frauds.
1-833-421-3385 and noreply mycredit-guide.americanexpress.com Scam

The fake American Express message below, which appears to be from "noreply@mycredit-guide.americanexpress.com" and asking recipients to call 1-833-421-3385, is a scam. Scammers are using the message to frighten and trick potential victims into calling them at the fake American Express telephone number, which is linked to a call center operated by them.

The noreply@mycredit-guide.americanexpress.com Scam

noreply@mycredit-guide.americanexpress.com and 1-833-421-3385 Scam Message

noreply@mycredit-guide.americanexpress.com and 1-833-421-3385 Scam Message

Dark web activity

Your phone number has been found on the dark web

Review your account now

Dear

We've reaching out because we’ve noticed some of your personal information has been found on the dark web.

Found: Phone Number

A Potentially Not

Breached Site: Available Review your accounts as soon as possible. If you don't recognize this activity or need assistance, please reach out to us at 1-833-421-3385.

Sincerely,

MyCredit Guide

LOG IN

The email address noreply@mycredit-guide.americanexpress.com is legitimate, but the scammers are spoofing the email address. This means they send the message from an account and change the "From" address to be make it appear as if it came from noreply@mycredit-guide.americanexpress.com.

If you were tricked by the scam, please contact American Express or your bank immediately for help.

More From OTA

Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.

Comment sectionComments / Answers

To protect your privacy, please remove sensitive or identifiable information from your post. Your IP address will be used to display your estimated location in your post.

Comment count 1

Nov 4, 2025 at 8:41 AM by
1-833-421-3385 and noreply@mycredit-guide.americanexpress.com Scam
an anonymous user from: Miami-Dade, Miami, Florida, United States

Got an email from scammer today, an email very similar with the bank one, be aware, never use the log in or any other buttons from an email!!!

From: noreply-notificationmycredit-guide.americanexpress.com
Number: 1-833-421-3385

Delete

waiting

CommentsPost Comment / Answer