And, not because your caller ID often shows the real SSA phone number (1-800-772-1213) it doesn't necessarily means it is the SSA. This is because scammers can call you and make their telephone number appear as the real SSA phone number (1-800-772-1213). This type of trick or technique is called Caller ID spoofing.
Remember, the SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer.
The real SSA number is 1-800-772-1213, but scammers are putting that number in the caller ID. If you’re worried about what the caller says, hang up and call 1-800-772-1213 to speak to the real SSA. Even if the wait time is long, confirm with the real SSA before responding to one of these calls.
Never give any part of your Social Security number to anyone who contacts you. Or your bank account or credit card number.
If you get one of these calls, tell the FTC at ftc.gov/complaint.