Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Netflix Payment Scam Decline and Update Emails

The "Netflix Payment" scam below is being circulated on the internet, claiming the recipient's Netflix payment has been declined and you need to update your payment details. The link in the email goes to a fake Netflix webpage where visitors are asked to sign-in. But, any attempts to sign-in will result in visitors' credentials being sent to the cybercriminals behind the scam. Once the cybercriminals have gotten the stolen credentials, they will hijack their victims' Netflix accounts and use them fraudulently.

This is why Netflix users should never click on a link to sign into their accounts. They should instead, go directly to www.netflix.com and sign into their accounts from there. This is the most effective way of preventing Netflix phishing scams, that is, preventing cybercriminals from tricking Netflix users into visiting fake websites that steal account credentials.

A "Netflix Payment" Scam

From: Netflix - cus2@netflixx.com

Sent: Thursday, August 14, 2019 5:44 AM

Subject: PAyment Declined

Payment Declined.

Payment details update required.

Hello,

We're having some trouble with your current billing information. We'll try again, but in the meantime you need to update your payment details.

UPDATE ACCOUNT NOW

Need help? We’re here if you need it. Visit the Help Center or contact us now.

–Your friends at Netflix

Net flix users who have already fallen for the phishing scam are asked to change their Netflix password immediately, and contact Netflix about the necessary steps they should take.

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