Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Webroot Internet Security Scam Email and Support Telephone Number
Webroot Internet Security Scam Email and Support Telephone Number

The fraudulent Webroot Internet Security email below, which claims a subscription renewal with a fake customer support telephone number to call, is a phishing and tech support scam.

How the Scam Works

  • False Invoices: The email features a fake receipt or notice claiming your computer or account was automatically billed for a product like Webroot Internet Security.
  • Fake Call Centers: Calling the fake customer support number listed (1-860-522-9440) connects you to scammers who try to steal your credit card details, charge "cancellation fees," or trick you into installing remote-access software (like AnyDesk or TeamViewer) to steal personal data.

A Sample of the Scam

Webroot

Order Date: Friday, November 13, 2026

Order No: 74916415
Merchant Reference Id: 42O15U10HTNDNP746

Confirmation complete. Thank you for your purchase.

Dear Jane,

Thank you for choosing Webroot. We appreciate your continued trust in our services. We are writing to provide an overview of your subscription details and automatic renewal settings.

Item Information
Product Name: Webroot Internet Security Complete with AntiVirus
License Key: 298685cd-d579-44d9-8c0d-ee00fc131dd1
Quantity: 3 Users
Subscription Duration: One Year
Renewal Amount: $210.26

Your current subscription is configured for automatic renewal at the end of the selected subscription period. If you wish to maintain uninterrupted access, no changes are necessary.

If you would like to make changes to your renewal preferences, you can review your subscription settings before the next billing date.

Should you have any questions regarding your subscription, payment information, or account preferences, please reach out to Webroot Support using the official contact details below.

With appreciation,
Webroot secure anywhere
Joe Stone
+1 (860)522-9440

What You Should Do

  • Do not call the phone number listed in the email.
  • Do not click any links or open attachments inside the message.
  • Delete or mark the email as spam/junk immediately.
  • Verify independently: If you are genuinely worried you have an active Webroot subscription, log into your account directly by visiting the Webroot Official Website rather than using any contact info from the email.
  • If you already called or shared info: Watch your bank and credit card statements closely for unauthorized charges, run an independent antivirus scan using a trusted security tool like SpyHunter, and change your passwords from a safe device.
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