Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Shieldstars at shieldstars.com is an untrustworthy online store claiming to sell face masks and headbands. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
Dear customers, since April 10th both our factory and shipping side can’t work normally as usual due to the epidemic situation, but we are still trying to make shipments be shipped out and delivered to you soon.All products are shipped from our warehouse in America, but it will take few days for restocking because of the high demand. So the delivery time will be a bit longer than before.service@aeewig.comShieldstarsshieldstars.com
Dear customers, since April 10th both our factory and shipping side can’t work normally as usual due to the epidemic situation, but we are still trying to make shipments be shipped out and delivered to you soon.
All products are shipped from our warehouse in America, but it will take few days for restocking because of the high demand. So the delivery time will be a bit longer than before.
service@aeewig.com
Shieldstars
shieldstars.com
79
several sham companies going to osanova for payment. Paypal needs to shut down this seller and the sham companies connected to it.
Well just as I had figured, I will never see my money back nor will I receive the 3 items I ordered from Shieldstars. Even PayPal must be in bed with these crooks, PayPal denied my dispute even though I only received one of the 4 items I ordered in April.DO NOT ORDER FROM SHIELDSTARS! THEY ARE CROOKS, TAKING MONEY AND NOT DELIVERING WHAT IS ORDERED. EVEN PAYPAL IS AFRAID TO DEAL WITH THIS CHINEESE COMPANY.
This is the same thing that happened to me. They sent me one item out of the 10 I ordered. I opened a dispute with PayPal and bc this company had a tracking number on a package, the company supplied it to PayPal and after three months of an open dispute with PayPal they just closed the case telling me the dispute was closed bc they had the tracking info. Never tried to contact me to ask if I received the package. I’m done with PayPal as well. Why do I need them?
Shieldstars is definitely a sham company. Almost everything about them stinks. I ordered 4 masks from them in early April 2020 and for months never heard from them, despite them taking my money right away. I filed a PayPal dispute and finally received one e-mail from them (2.5 months later) with a tracking #. Order was coming from China the long way when I received it, I only received 1 of the 4 masks I ordered. Told PayPal about it and I received another e-mail from Shieldstars telling me to drop my dispute and they would send me my money back. NOT A CHANCE! It's now almost mid July 2020 and I still have not received my 3 items or my money back. DO NOT ORDER FROM THESE THIEVES!
Do not order from Shield Star. Several weeks passed from placing my order and receiving an email saying part of my order was out of stock. (My card was charged immediately for full purchase.) I asked that my order be cancelled and refunded at that time (In the email they sent, they asked if I would like to do so). Several more weeks go by and another email from them apologizing for the delay, items out of stock. Again I instructed them to cancel order and refund. It has now been over 2 months since they received payment, I have asked multiple times to cancel the oreder, then get email today saying items have shipped. Terrible.
Do not waste your time nor money on this business. I ordered several masks with different designs. It took over two months to receive the order and that was after several emails requesting the status of my order. When I received the order it was not what I paid for. I sent several emails and requested Shieldstars to send me what I had paid for and when I finally received an email from them they asked that I send pictures of the mask and package that the mask came in. I sent the pictures and their response was that they sent the correct order when in fact it was not the correct mask. I ordered a face with a cigar and what I received was a plain brown mask. They are not customer oriented at all. Once they receive your money it's a c**p shoot as to what you will receive. DO NOT PURCHASE A THING from them.
Ordered masks May 1st, got 1st ones June 10th, they state seamless 100%, that is not correct the 3 I received have seams. send those back to Chino Ca next week. keep going around and around with their customer service about my refund.Find another Company to order from besides them
so I found out they are loacted in chino, california... phlucking scammers
I ordered masks from the site on April 18th. Still, nothing and the site now doesn't recognize my order #. Complete scam. I have also had some attempts made to steal my identity recently, which could be related to this site! Stay away.
Do not bother with Shieldstars they will only take your money. Place order April 19,2020 as of today June 9th nothing. Tried to contact them on their website followed directions and it said error, tried many time nothing. Bought for the family they charged $62 no mask too, my money.
Several times I contacted the people at ShieldStars about my order. Gave them my confirmation number and repeated my complaint. In return by email I got the same response others have received: "We're back ordered and working as fast as we can."After several weeks I contacted them again by email and got the same results -nothing.So I kissed my $29.98 goodbye and gave up. What a sham this place is! Buy whatever you can find that is like this product in a real bricks-and-mortar store.
