Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Homepantss located at homepantss.com is an untrustworthy online clothing store claiming to sell tops, bottoms, outerwear, dresses, and other apparel. Therefore, online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
Starlink Technology Co., LimitedIBusiness Address: RM 1902 EASEY COMM BLDG 253-261 HENNESSY ROAD WANCHAI HK 999077Call: +852 56681486Email: support@homepantss.com
Starlink Technology Co., LimitedI
Business Address: RM 1902 EASEY COMM BLDG 253-261 HENNESSY ROAD WANCHAI HK 999077
Call: +852 56681486
Email: support@homepantss.com
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This company is a complete scam. I fell victim to the ad (thanks a lot Facebook) and immediately regretted it. I tried contacting the company to cancel my order. I received a response back asking why and I said because every review is horrible and they said that the horrible reviews are from companies that are just jealous of them (exact words). I follow up with them about once a week asking for my refund and they tell me I need to continue to be patient. It’s been almost 2 months now and I’ve got nothing. I’ve got very little faith I’ll be getting my order or my money back.
If you paid with PayPay go immediately to their resolution section and file a complaint. If that doesn't get them to resolve it then contact your financial system that is tied to your PP account. The bank will work through the agency governing the automated clearhouse transactions. They are powerful.
I paid 50$ (the cost and shipping) for a pair of pants supposed to be 100% bamboo. They took over a month to arrive and were very poorly made, made of polyester and cotton, no bamboo at all, and using about 2$ worth of material. The bottoms of the pants aren't hemmed and they fell apart the first time I washed them. I wrote the company to inform them and have received no response at all.This is a terrible product and if I could give the company a "0" I would. Stay away.
Just received my order from homepantss. First and foremost, the pants took forever to get here, but they came. Here is my review:I have the pants on now. I paid $29 for them. They are worth like maybe $5. I could have bought leggins of better quality at Walmart. The material is very thin and the pockets are cheaply made and the stitching has the cheapest threads possible.I ordered 2XL - when, in fact, I wear XL or 1 XL, I thought that since I was ordering online and that these were probably from China, that I would be safe ordering a larger size. Thankfully, I did. They LITERALLY just fit. However, I ordered “long” pants since my legs are long, these are capris on me.Otherwise, I am working from home, so I can just lounge around in them. Lastly, I reached out to customer service to check on my order status. The replied with a tracking number which linked me to a place called www.17track.net and the place looked rather sketchy. My order was held up in Illinois and then Ohio. Also, more importantly, I started receiving phising emails from DHS stating that I would have to pay $1.99 EUR (meanwhile in am in the US) to pick up my package. Funny thing is, it didn’t even tell me where my package was. It provided a link to use to pay with my credit card - which I didn’t. I received 2 of these emails on 9/1 and 9/2 and the email stated that I would receive my package on 8/26. I do feel like there was a connection here since I received the emails right after my inquiry to customer service.In conclusion, I honestly wouldn’t buy pants from this place. To be clear, I read the comments prior to ordering the pants and did a little research and it seemed like everything would be OK. From when I am gathering, they remove negative comments. So, I am placing this review in a few places so that it can be seen before the company deletes them. If I have helped one person with my review, that will make me happy. I am just trying to prevent anyone from getting scammed by this company.
Unfortunately, since I have had great past experiences ordering apparel through Facebook links, I did not check them out before ordering. These are the cheapest worst pants I have ever seen before. I made the poor assumption that the price would equal at least decent quality. These would look awful on the most beautiful woman in the world. They are made that horribly. I hope I can get my money back
I had a full cart and then decided I better check them out. I'be been dipped by FB ads before and so glad I looked into it first. Thank all of you that commented!!
My fiancé ordered me the skinny leg pants in like 6 different colors. Over $100 in pants. What I received was complete garbage. I found their ad on Facebook...which is how he ordered them...and they won’t let you post pictures. Imagine that if you will. Complete garbage. Have advised the fiancé to contact the bank for a refund. Blew up their spot on Facebook. We need to put them out of business. But they prob have ten other businesses on the side doing the same thing to people. Using the pandemic to steal from people.
It is a SCAM. The product they send is the lowest quality and they will refuse to send a refund.
Whew! I just happened to look online to see where this product is being shipped from because it’s being advertised as shipping within 24hours! I am so happy that you guys made comments! Saved me from a headache!
Scam will not let you return items that are junk. Do not order from this company!!!!!!!!!!!!
Horrible fake business. They won't let you return anything. The quality of the items is very poor -- cheap looking and lots of loose threads. They keep sending responses to my multiple requests for a return address to ship the item back to, telling me to not return the item, to give it away to a friend. I keep requesting a refund of $60 for the items I bought and they keep offering a $5 gift card. What the heck ?? This is not a real store. It is a ripoff. DONT SHOP HERE -- THIS SO CALLED COMPANY IS JUST STEALING MONEY FROM ALL WHO ORDER FROM THEM.
Don't order from this site! The items I received are a very poor quality and they don't want to take returns, even though, it is not mentioned on their site.
I wish I'd read these reviews before ordering. It took 2 months to receive two pair of shorts, size L, which I normally wear. They're too tight so have emailed asking for address to return them to. Sounds as if I'm unlikely to get response other than what the others have received--will see. Definitely don't order from them.
Although it took forever to receive the 4 pair of shorts I ordered they didn't fit. I ordered an XL which is what I wear, the size is barely equivalent to a medium. Have been trying for 3 to get the return address. They just keep saying to give it away to a friend or sell it because it would be too expensive and would take too long for them to receive the products back. They said their company was in CA so I don’t understand how it would take too long. At this point I wouldn’t even trust they would refund me when sending them back. I’ll be talking to my bank to see what my options for the $123 spent on something I can’t even wear. His is a horrible company so please don’t order from them. I will definitely be doing more research before ordering from a company again. I thought it was safe using PayPal.
Took forever to receive the merchandise, and although the quality of what was received was fine, it didn't fit. Have been trying for a week to get the address for a return. They just keep saying to give it away to a friend or sell it because it would be too expensive and would take too long to get my refund. I don't give up easily, so I will continue to ask for the return information.There are so many more places to buy quality items...I wouldn't take the risk buying from them.
Scam, awful quality clothing and refuse to exchange or return. Horrible
Yes a scam for sure! Said my package was delivered, never received anything. It’s been since June, e-mailed them & asked for a refund, they want me to take a pic of my package that was delivered, seriously, can’t take. Pic of something I don’t have!
Got duped by this company. Called issuing bank and they refunded my money. Homepantss is a scam. They sent my wife the pants equivalent of a kid sewing project, that was probably not made made with organic cotton.
I had the same issue ordered the paw shorts and they are so thin. They look like cotton on their site. I have no idea what material these are. But what a scam
I ordered a pair of yoga pants 6/8/2020..Cost w shipping 40.97..Received 2 e-mails stating they were on the way...Stuck in california..Sent an email to their support e-mail have not heard from them... What do I do??
Open a dispute with your bank to have your money refunded.
Same here. I’m furious as well a specially during the pandemic. I ordered 4 pairs of long inseam and received regular inseam how can I contact them ? I have no means of contact.
I am in the process of fighting with them because I didn't receive what I ordered exactly. I paid $60 for 2 pairs of long inseam leggings and received regular inseam. As a 5' 10" woman, inseam is everything. They keep offering measly refunds telling me they will lose money if they ship me what I ordered. I'm furious.