Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
The fake "Norton Security Life Lock" email order receipt below is a scam. Therefore, recipients are asked not to call the telephone number (1-850-679-0551) in it. This is because the number is being used by scammers and does not belong to Norton. If the number is called by potential victims, they will be asked for account credentials, personal and financial information that the scammers will use fraudulently.
Receipt for your recent order ID (# ODR-1101-3359)Order Status - cares@us-ordrstats03.coMon 1/11/2021 12:00 PMnortonThank You.Dear Customer!Thank you for purchasing Norton SecurityORDER ID: ODR-1101-3359( Please keep a copy of this receipt for your records.)YOUR ORDER INFORMATION:Order ID:ODR-2112-3359Dispatch detailsThe seller hasn’t provided any dispatch details yet.Shipped To:You haven't entered any instructions.HERE'S WHAT YOU ORDERED:Product:Price:NORTON SECURITY LIFE LOCK$ 396.99TOTAL [USD]:$ 396.99CUSTOMER HELP-DESK : 1-850-679-0551You can cancel your order at any time before we ship it. If you want to cancel this order, please contact our Customer Help-Desk. Any item purchased on our store is eligible for refund within 14 days of purchase.Need Help? Contact Customer Help-Desk1-850-679-0551
Receipt for your recent order ID (# ODR-1101-3359)
Order Status - cares@us-ordrstats03.co
Mon 1/11/2021 12:00 PM
norton
Thank You.
Dear Customer!
Thank you for purchasing Norton Security
ORDER ID: ODR-1101-3359
( Please keep a copy of this receipt for your records.)
YOUR ORDER INFORMATION:
Order ID:
ODR-2112-3359
Dispatch details
The seller hasn’t provided any dispatch details yet.
Shipped To:
You haven't entered any instructions.
HERE'S WHAT YOU ORDERED:
Product:
Price:
NORTON SECURITY LIFE LOCK
$ 396.99
TOTAL [USD]:$ 396.99
CUSTOMER HELP-DESK : 1-850-679-0551
You can cancel your order at any time before we ship it. If you want to cancel this order, please contact our Customer Help-Desk. Any item purchased on our store is eligible for refund within 14 days of purchase.
Need Help? Contact Customer Help-Desk
1-850-679-0551
If you have been tricked by the "Norton Security Life Lock" scam into handing over credit card information to the scammers, please contact your bank for help.
8
Just got this todaySaying dear,Date: June 21, 2023 Order ID: 96558-25841Thank uoy forusing PayPal forrenewing your Norton LifeLock subscrpioitn.This charge will show on your bank statement as "Norton". tI may take up to 24 hours for this transaction to appear in your respective account.If you have any question regarding this transaction or want to dispute it, you can go to Resolution Centre by logging in to your account or call us on 1 (888) 538-8617.Description Norton LifeLockAmount S 3 9 9 . 9 9$399.99Receipt No: SMKAY/7548745125101REDRODESCRIPTIONUnit Price Qty $399.399 1Kindly keep this receipt number for future reference. You will need this when you contact helpline number. You have 12 hours from now to open a dispute.F o r a s s I s t a n c e c a l l R e s o l u t I o n ma e Ta t1 (888)538-8617.This is an automatic email sent from notification only address. Please don't reply to this email The phone number is registered to scammer robo deal if you look it up!
I received this scam: "From: Order Info toniwilson8498@gmail.com To: undisclosed-recipients: Date: 08/17/2021 3:25 PM Subject: Summary of Your Order & Tracking ID UJRDE-H8PST5W7-F4F6RSK2 M NortonLifeLock Dear Customer, Congratulations! Your Norton Life Lock account has been successfully renewed for 379.99 USD & Your Unique Product ID NOR87HY. If you have any questions about this renewal kindly call below Toll-Free Number. Issues with this transaction? You have 24-48 hours from the date of the transaction to open a dispute. For More Information Contact Us:- 1-866-861-5169"
Another scam: "Your yearly membership extension Dear Valued Customer, Thank you so much for your business. We are honored to have clients like you. You have been charged 370$ for renewal for the Norton Life Lock products and services. Your Renewal Details: Your order ID: AZAEPI9MLEOH Product name: Norton 360 with LifeLock Total amount: $370.00 Transaction date: June 22, 2021 To cancel & get an instant refund of your annual subscription, please contact our customer care. Please do not hesitate to call us if you have any queries. Call us now at 1 (800) 811-1875 Sincerely Yours, Norton Life Lock® Customer Care 1 (800) 811-1875 © 2021 NortonLifeLock Inc®. All rights reserved."
I am so d**n tired of these crooks trying to get my money!Please remove them permanently!
Got the same email, contacted MalWareBytes for verification, then found this info. Glad to know its a scam and I can ignore it. Pretty sad to think you can get scammed for something that looks like virus and malware protection.
I got an email saying that I'd been charged $379.99 for an automatic renewal of Malwarebytes. That phone number was listed on the email
I received the same type of mail.
Yeah, my dad just got the same email. I told him it was a scam to get him to call. You could always look at your credit card statements online for the charge they claim they made. If you do get a charge, you could contest through your credit card company.