Is Gantnier Clothing a Scam at gantnier.com? Review of the Apparel Store

They are CROOKS
I had ordered 2 merinos blouses in early October 2021. I received the order mid of Dec 2021, but the products had not any relation to merinos cloth. I decided to return and refund my money back. I sent almost 10 e-mails in order to have the return address.
At late of March 2022, I received the address and posted back, paying 16E fee. At mid of Oct 2022, I received the returned package back.
The same with the chinese JIOKIOAI (I had ordered a Xmas tree with all ornaments for 60E and received an A4 sticker and LUBLUES.
So, I stopped ordering from China because almost all of them are crooks, or if there is option for paying on delivery.
George Lianantonakis
Athens, GRECEE

I agree with all comments. The items are NOT cashmere!
No customer service to speak of.
WARNING!

Same unfortunate experience. The ad was captivating and loaded with misleading deceit.
I ordered two sweaters. When I saw a very small package in my mailbox I never thought two sweaters could arrive in that compact plastic wrap.
To my surprise two sweaters of some odd elastic/stretch and Synthetic fabrication were delivered to me.
These questionable items were late and didn’t arrive for Christmas as advertised and worst of all were not at all cashmere but some cheap and phony fabrication.
I sent Gantnier three requests for return and refund. Not one reply back. I sent disputes to CitI and PayPal. CitI gave me a conditional refund pending investigation.
Gantnier is sending out / selling inferior product not true the ad I saw on Facebook. Also, the so called cashmere sweaters have NO labels origin of manufacturing, fabric content and care instructions- all three are missing and required by law.
The company is practicing deceitful and illegal” Bate and Switch.” This is criminal activity.

Yup, I too was taken in by a great picture of a lovely "cashmere" turtleneck in a stunning blue color. First and last time I buy anything from a Facebook ad.

My husband saw that same ad. I bought it for him. Big mistake!

Total scam. Order acknowledged and payment immediately processed with tracking code. Only problem, tracking code bogus and carrier is "other". E-mail inquiries not answered.

I ordered 3 sweaters right after Christmas b/c they looked really good in their ads. What I received was anything but. A flimsy material with no labels, so I have no idea what they're made of. I have tried emailing them to no avail. SCAM SCAM SCAM!

I was also scammed by Gantnier. Ordered a KNIT sweater and received after about 2 months a very cheap, flimsy, baggy, ugly polyester rag that might be good for wiping down my car.
Facebook ads are a joke, shame on you Facebook for allowing this to happen, anything for the almighty dollar eh?

Same here, total fraud. They don't reply in time and don't provide an invoice thus preventing me from returning the items but also violating their own return policy. BBB is the answer, let's kick them out of the market!

I ordered a cashmere zip top and received an absolutely unwearable rag. I paid thru PayPal. Have I any recourse to being reimbursed do you think? Luckily I didn't choose the multiple option

The same with me. They are cheaters