If you receive e-mail or text messages that appear to be from Royal Mail requesting money or personal details, I just delete them. Royal Mail will never send an email asking for credit card numbers or other personal or confidential information.
If you receive a suspicious email or discover a Royal Mail branded website which you believe to be fraudulent, please let Royal Mail know by completing their online form.. If you are the victim of a payment scam, you can obtain a crime reference number by reporting the incident to your local Police station.
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