Balsam Hill Christmas Trees Scam Online Store at Frhnl Shop

Unfortunately I was also taken by this fraud. The website looked so legitimate using the Balsam Hill information. I didn’t think it was too good to be true because I have seem catalogs from Balsam Hill and knew they did have sales. I did not contact my credit card company to dispute the transaction as I paid my bill before I figured out this transaction was a fraud. I also never received my tree - which was exactly what I was looking for. Lesson learned. Marge A

Was it from the site that advertises on fb pls

I too ordered a Balsam Tree on 1/14/23. I checked the shipping status on 1/23/23 by replying to the email confirming my order. I then noticed the email came from customer@cenuhog.shop They replied back saying my order was on the way and gave me a tracking number for 17track.net. When I used the tracking number to check the status, any info reflected was in Chinese. I researched this on the internet and found out it was a scam. I contacted my bank, Chase, and explained how it was fraud. Chase gave me a provisional credit. On 2/20/23, I emailed cenuhog again and said I had not received it. They responded it was coming with tracking info again. I responded and asked how the could keep doing this to people and said shame on you. Today, 3/23/23, my bank sent me a letter that they were removing the provisional credit and taking the money. They said they were provided proof of delivery by createshopjer.com that it was delivered and I would have to work it out with the vendor. I tried to explain to chase I never got the tree and they they had just became more sophisticated with their scam to do that and expressed how I could not believe how my bank could side with them. So….I am just out the money now because my bank did not stand by me and expects me to get with someone who is hiding behind a computer screen. This is a valuable lesson in doing more diligence in checking out websites and emails before ordering.

Ask your bank for a copy of the POD, you never received the goods so it would be interesting to see what they give you. Keep an eye on your bank account as well for any payments you dont recognise.

The exact same thing happened to me

They got me, too. I ordered from this site on 1/21/23. I even received an email on 2/20 saying my order was on it's way, but of course it wasn't because this is a scam.

I ordered from this website on January 15 2023 money was taken out of my account have not as of today received the tree I only way to communicate is via email it will not allow to track shipping or how it is shipping I figured it was a scam I certainly have learned my lesson

I also ordered from this site and no Christmas tree received. Credit card company notified.

Reba J, I ordered a Christmas Tree order #202301133920981, Was charged to my acc. But havent reieved it yet

Ordered from this website also. Never received merchandise. Received email. Tried getting ahold of them and also tried to find the website I ordered from nothing availability.. scam. My card has disputed the charges. I’m done with ordering off of Facebook ads.

Order confirmation for 1 Christmas Tree today - order# md005-221130-99312
I never received my christmas tree and am in search of a refund asap. Can you help me please?