Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Barclays Fraud Phone Number Scam

Barclays fraud phone scams involve criminals impersonating bank staff to steal money or details, often using spoofed numbers that look legitimate. Key red flags: Barclays will never call to ask for your PIN, passwords, or for you to transfer money to a "safe account". Action: Hang up immediately and call the official number on the back of your card.

Protecting Yourself

  • Common Tactics: Scammers may claim your account is under threat or ask you to enter *21* followed by a number to set up call forwarding, which allows them to intercept bank calls.
  • What Barclays Will NOT Do: They will never ask you to move money to a new account, reveal your PIN/passwords, or ask for one-time passcodes over the phone.
  • What to Do If Targeted:
    • Hang up immediately: Do not feel rushed or pressured.
    • Verify the caller: Call the number on the back of your card, rather than returning the call.
    • Report it: Contact Action Fraud at 0300 123 2040 or report to Police Scotland.
  • Official Numbers to Call: For fraud, you can use the official number 0345 050 4585.

If you have already given out details, contact Barclays immediately.

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