Tax Resolution Assistance Center Scam

How the Scam Works

• Unsolicited Contact: You receive a call or voicemail from a person (often "Jessica" or "Parker Ashland") or an AI-generated voice claiming to be from the "Tax Resolution Assistance Center" regarding your "back tax debt".
• False Urgency: The message often states it is "imperative" you call back immediately and claims new changes to tax laws could eliminate your debt.
• The "Pitch": If you call back, they may offer a "red flag check" on your credit or claim you qualify for an "IRS liability reduction program".
• The Goal: They aim to collect your Social Security number, bank details, or charge an upfront fee (often thousands of dollars) for services they never provide.

Red Flags

• First Contact via Phone: The IRS will always contact you by postal mail first before ever calling about a debt.
• Pressure Tactics: Scammers often threaten immediate arrest, wage garnishment, or asset seizure.
• Demand for Specific Payment: They may require payment via wire transfer, prepaid debit card, or gift cards.
• Vague Company Names: They use official-sounding but fake names like "Tax Resolution Oversight Department" instead of stating they are with the IRS.

What to Do

1. Hang Up Immediately: Do not engage, press any buttons, or provide personal information.
2. Verify Your Tax Status: If you think you might actually owe taxes, contact the IRS directly at 800-829-1040 or check your account on IRS.gov.
3. Report the Call:
   • Use the TIGTA IRS Impersonation Scam Reporting form or call 800-366-4484.
   • Report the scam to the Federal Trade Commission (FTC).
   • Email the caller ID and callback number to phishing@irs.gov with the subject line "IRS Phone Scam".