Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is team customer.procore.com a Scam?

Emails from team@customer.procore.com are likely legitimate, as they use the official procore.com domain. However, attackers often use very similar-looking addresses or "spoof" real ones to conduct scams.

Known Scams

Scammers frequently impersonate Procore Technologies to target job seekers or users:

  • Fake Domain Variations: Legitimate emails come only from addresses ending in @procore.com. Scammers have been known to use look-alike domains such as @procoretechs.com.
  • Text/Instant Message Interviews: Procore recruiters do not conduct interviews via text or Microsoft Teams instant messaging.
  • Requests for Sensitive Info: Procore will not ask for your bank information or social security number before an official employment offer is signed.
  • Unexpected Payment Links: Be cautious of emails requesting immediate payment or clicking suspicious links for "account verification".

How to Verify

  1. Check the Sender Domain: Ensure there are no extra letters or different extensions (like .net or .org).
  2. Verify the Recruiter: If the email is about a job, look up the person on the Procore LinkedIn page.
  3. Contact Support Directly: If you are suspicious, do not reply to the email. Instead, contact Procore Customer Care through their official website chat or support channels.
  4. Review Official Guides: Procore provides a Life at Procore blog post specifically on how to spot job scams.

If you have already provided personal information or money, contact your bank immediately to report fraud and request a reversal.

waiting