Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Toll Scam Text Message
Toll Scam Text Message

Toll text scams are phishing attempts claiming you have unpaid toll fees, demanding immediate payment via a link to a fake website to steal credit card or personal information. These messages often threaten late fees or license suspension. Do not click links, reply, or share personal information. Instead, delete the message and verify directly with the official toll agency.

Identify the Scam

  • Urgency: The text demands payment within a very short timeframe (e.g., 12-24 hours) to avoid penalties.
  • Suspicious Links: Links often look illegitimate, using non-official domains.
  • Unusual Sender: The message may come from an unknown phone number or appear to be from a "DMV" or "Toll Services".
  • Generic Greeting: Messages often lack your name or specific account details.

You Received One

  1. Do Not Click: Never click the link provided in the message.
  2. Verify Directly: If you think you might have an actual unpaid toll, go directly to the official state toll agency's website or app.
  3. Delete and Block: Delete the message and block the sender's phone number.
  4. Report It: File a complaint with the Internet Crime Complaint Center (IC3) at www.ic3.gov.
  5. Check Your Accounts: If you clicked the link or provided information, monitor your bank accounts for fraudulent activity and report it at IdentityTheft.gov.
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