Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Hungry Panda a Scam or is it Legit?
Is Hungry Panda a Scam or is it Legit?

Hungry Panda has faced allegations of, and legal action regarding, deceptive practices, including operating as an unauthorized third-party delivery service for restaurants. The company is reportedly paying over $875,000 to settle claims of overcharging restaurants. Users have also reported issues with missing deliveries, cold food, and incorrect invoicing.

Reported Concerns

  • Unauthorized Listing: Hungry Panda has been accused of listing restaurants on their platform without permission, collecting money for orders they are not authorized to deliver.
  • Settlements and Legal Action: Legal action in New York has resulted in a settlement of over for issues related to overcharging restaurants.
  • Customer Complaints: Reports include long delivery delays, cold food, incorrect charges, and poor customer service.
  • Recruitment Scam Claims: Some users reported being offered "free" bubble tea in exchange for downloading the app, raising concerns about data privacy.
  • Driver Issues: Reports exist of drivers working for multiple apps simultaneously, leading to delayed food delivery.

What to Do

  • Restaurant Owners: Check if your business is listed on the app without permission. You can try to contact them to remove your business, though this may take 2-7 days.
  • Customers: If you have experienced a problem with a delivery, consider contacting your bank or credit card company to dispute the charges.
  • General Advice: Be wary of promotions that require downloading the app, and check BBB Complaints for the latest information.
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