Costco Survey Scam - Protect Yourself

Costco has explicitly stated that they do not send unsolicited surveys in exchange for high-value rewards or gifts. Any email, text, or social media post offering a prize—such as a Ninja CREAMi, Samsung TV, or a $500 gift card—for completing a survey is a phishing scam.

Protect Yourself

• Too Good to Be True: Offers free high-value items for a "small shipping fee" are always fake.
• Urgency: Scammers create fake deadlines to prompt quick, reckless action.
• Check the Sender: Verify the email domain; legitimate Costco communication comes from official, secure domains.
• No Credit Cards: Costco will not ask for your credit card to ship a free, legitimate promotional item.
• Actionable Advice: If you have received a suspicious communication, check the list of currently known scams on the official Costco website.

If You Are Targeted

• Do Not Click: Avoid clicking links or downloading attachments.
• Report: Report suspicious emails or texts to Costco or directly to the Federal Trade Commission (FTC).
• Delete: Immediately delete the message.

If you have already entered credit card information, contact your bank immediately to secure your account.