Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is super.com a Scam or Legitimate Company?

Super.com is a legitimate company and not a scam. It is a venture-backed tech platform offering travel bookings, cash advances, and reward programs. However, it operates as a third-party site, and many users have reported frustrations with its customer service and subscription model.

Important Information

  • Subscription Trap Concerns: Many complaints stem from the "Super+" membership. Users often report being accidentally signed up for this recurring $15/month fee when booking travel or claiming rewards. Be sure to read all checkboxes carefully during checkout.
  • Third-Party Booking Risks: As a discount booking site, they are occasionally known to sell rooms that hotels are not fully partnered with or have overbooked. Resolving these issues or getting a refund can be difficult through their third-party customer service.
  • Legitimacy: The company has been operating since 2016, is accredited by the Better Business Bureau, and holds a generally positive (though mixed) reputation on Trustpilot.

If you choose to use them to find deals, pay close attention to the terms, monitor your bank and credit card statements for unexpected charges, and consider booking directly with the hotel or airline for greater peace of mind.

waiting