Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is feedbackcart.com a Scam or Legitimate Website?
Is feedbackcart.com a Scam or Legitimate Website?

The website feedbackcart.com is a scam that promises free $700 Costco gift cards in exchange for completing product reviews. These offers are fake and were not created, endorsed, or authorized by Costco. These fraudulent promotions often spread via social media— primarily through short-form videos on platforms like Instagram — from accounts claiming to be "former employees" revealing corporate secrets.

How the Scam Works

  • The Hook: Videos claim that a "member retention pot" or special review program exists.
  • The Process: Viewers are directed to click a link in the video's bio or manually type in feedbackcart.com.
  • The Catch: Once on the site, users are asked to complete surveys, provide personal information, or pay "processing fees" to claim the gift card.
  • The Reality: Victims receive no gift card and may experience identity theft or fraudulent credit card charges.

How to Protect Yourself

  • Verify with the Source: Major retailers rarely give away hundreds of dollars for basic feedback. Official policies are found directly on corporate sites, such as the Costco Customer Service page tracking currently known scams.
  • Never Pay for a Gift Card: Legitimate promotions will never ask you to pay a fee or enter your credit card details to receive a free promotional reward.
  • Report the Scam: If you encounter these videos, report them to the social media platform where you saw them. You can also file a report with consumer protection agencies like the Federal Trade Commission.

If you have already visited the website and entered your personal or financial information, take these quick safety steps:

  1. Contact your credit card company or bank to monitor or cancel your cards.
  2. Consider placing a fraud alert on your credit reports.
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