Is Orewards a Scam or Legit Loyalty Program?

If you receive unexpected texts or emails claiming you have "unclaimed points" or "free gifts" from O'Rewards, do not click the links. These are fraudulent attempts to harvest your personal data and credit card details.

Common O'Rewards Scams

• The "Free Gift" Survey: Victims receive an email or text stating they have been selected to win a free prize, like a Stanley tool set or Michelin tires. The link directs to a fake survey requiring a small shipping fee where scammers steal your credit card information.
• Expiring Points Alerts: Urgent text messages warn you that your accumulated rewards points are about to expire. They prompt you to log into a lookalike website to redeem them, which compromises your actual account login details.
• Fake Customer Service Calls: Callers pretending to be store staff may ask for your account credentials or verification codes under the guise of updating your loyalty status.

How to Spot a Fake Communication

• Mismatched Sender Address: The email will originate from a random public domain rather than an official @oreillyauto.com address.
• Urgency and Pressure: Phishing messages often claim you must act within a few hours to claim your reward.
• Requests for Payment: Real reward payouts never require you to pay a "processing fee" or "shipping fee" to get your standard membership perks.

What to Do If Targeted

• Do Not Click: Avoid selecting any links or downloading attachments from suspicious emails.
• Log In Directly: Check your actual point balance by typing O'Reilly Auto Parts directly into your browser rather than using external links.
• Report the Scam: Forward malicious emails directly to the retailer or file a complaint on the official BBB Scam Tracker.
• Contact Support: Verify account changes only via the official O'Rewards Help Line at 1-800-283-3096.