Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Fifth Third Bank Scam Prevention Security Tool
Fifth Third Bank Scam Prevention Security Tool

Fifth Third Bank provides several free and premium security tools to prevent financial fraud. You can actively secure your account using the bank's protective ecosystem.

Leverage Fifth Third Protection Tools

  • Report Phishing App Tool: Tap SmartShield Security, select Fraud Center, and upload screenshots of suspicious texts or emails to verify legitimacy.
  • SmartShield Dashboard: View the complimentary, in-app security panel containing immediate risk alerts and tailored protection configurations.
  • Fifth Third Identity Alert: Enroll in advanced tier packages for public web, dark web, and credit bureau monitoring.
  • Real-Time Account Alerts: Configure push notifications or texts inside online banking to track out-of-pattern spending instantly.

Defend Against Current Impersonation Scams

Bank impersonation scams represent the leading threat to regional banking customers. Protect yourself from these common variations:

Scam TypeHow it WorksYour Defense
SMiShing (Texts)Spoofed texts claim your account is locked and provide a link.Never click the link; verify the alert inside the mobile app.
Vishing (Calls)Fraudsters call using spoofed bank caller IDs demanding rapid actions.Hang up immediately and dial the number on your debit card.
OTP HarvestingHackers trigger a login code, then call you to ask for it.Never share an OTP (one-time passcode) with an incoming caller.
P2P MarketplaceScammers demand quick payments using Zelle to complete sales.Only use Zelle to exchange money with people you personally know.

Step-by-Step Reporting Guide

If you suspect you have engaged with a criminal, act immediately to minimize financial damage:

  1. Stop Communicating: Break off all contact with the suspected individual or text thread.
  2. Call Customer Support: Dial 800-972-3030 during business hours to freeze compromised items.
  3. Submit Email Content: Forward any deceitful electronic mail directly to phishing@53.com.
  4. Report to Federal Authorities: Log the incident details with the government via the FTC Fraud Reporting Portal.
0

Comment sectionComments / Answers (0)

Remove sensitive information from your post. Your IP address will be used to display your estimated location.

Comment count 0

waiting