Is "svitasupport.com" a Fake Customer Support Website?

Jul 12, 2018 2018-07-12T11:14:26-05:00
Jul 12, 2018 2018-07-12T11:16:32-05:00

Online Threat Alerts (OTA)

Is svitasupport.com a Fake Customer Support Website?

The website "svitasupport.com" appears to be a fake customer support website that is similar to helpcscare.com, vplushelpdesk.com, and servicedeskkn.com. All the websites look the same but have different telephone numbers. I ordered the Claire Hydrafirm product, which arrived and actually seems a decent cream but noticed two additional charges on my credit card statement from HELPCSCARE.COM and VPLUSHELPDESK.COM.

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Immediately contacted my bank and cancelled the credit cards and fortunately was able to have the amount credited back to the card. Lesson learned and feel lucky to have dodged it.

The Website - "www.svitasupport.com"

Our in-house experts are standing by 24 hours a day, 7 days a week to not only assist you, but to give you the best answers to any concerns that you may have. Our support specialists can handle any issues or concerns regarding our product. .

Email: info@svitasupport.com

Phone: +44 203-966-0376

North American Whitetail Limited

4 Goodwin Road, London, England, W2 9HX

REGISTRATION #8930540

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Comments 2

Feb 5, 2019 at 5:36 PM by an anonymous user from: Sydney, New South Wales, Australia

It turns out that I was paying them for something I asked for. I just had not associated it with the name SVITASUPPORT. I emailed them asking why they had charged me and received the following email within 8 hours:
Dear Janette
We respectfully apologize for the inconvenience.
As part of the “14 Day Trial” offered for x*x, it is the responsibility of the customer to contact our customer service department within the trial period. Should they wish to cancel their trial or any subsequent shipments,..
Consequentially, the terms and conditions were not followed resulting in [us] billing [you]...
Please be advised all subsequent shipments and billings have been cancelled.
Thank You,
Customer Service Department

Jul 12, 2018 at 11:22 AM by info

Received via email: "This was a close call for me too with Hydra Claire creams. I rang my bank and cancelled my debit card. My order was for a cream and a syrum, one came up on statement as SVITASUPPORT.COM the other one came up as SERVICEDESKKN.COM. My advice is to be very wary."

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