The fake email alert below, which claims that an incoming payment has been blocked due to incorrect details on the recipients' account, is a phishing scam. The fake email is being sent by cybercriminals to trick CIBC customers into clicking on the link within it, which will take them to a fake CIBC website. And, any attempts to sign into the fake website by CIBC customers will result in their account usernames (card numbers) and passwords being sent to cybercriminals, who will use the stolen information to hijack and use their CIBC accounts fraudulently.
CIBC customers who have already been tricked by the phishing email message are asked to change their passwords immediately and contact CIBC bank immediately for help.
The "CIBC Incoming Payment has Been Blocked" Phishing Scam
From: CIBC.notification.19september2018.paymentID8801840728.standard-rfc8801840728@oster.com
Sent: September 19, 2018 9:34 PM
Subject: Incoming payment [88Y]
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CIBC Canada
Important notice.
You have an incoming payment of 1880.88 CAD which has been blocked due to incorrect details on your account.
As you remain responsible for the accuracy of your information, please verify your information in order to accept this payment.
• Payment date: 19/09/2018
• Accept payment by activating your account
• Verify by following the instructions on our secured website
Thank you for banking with CIBC.
CIBC customers should never click on a link to sign into their accounts, especially links in email messages. They should instead, go directly to https://www.cibc.com/, and sign into their accounts. If there is something wrong or they need to do something with their accounts, they will be notified right after signing in. Or, they contact CIBC customer service to verify the authenticity of an email message before following the instructions in it.