Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Smartkip online store located at smartkip.com is untrustworthy. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded. They should also have their banks help them prevent the cybercriminals who are operating the website from continuously charging their credit cards.
Email: Support@smartkip.comUSA : (800)-515-5124Non-USA : +1-800-515-5124
Email: Support@smartkip.com
USA : (800)-515-5124
Non-USA : +1-800-515-5124
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Their website appears to be gone now. "Take the money and run!" seems to be their business model. On the bright side, this meas no one else will fall their BS.
I ordered the iPhone 12pro’ max AirPod case in May. It's now July. No call, no show. Stay away
Stay away! I ordered a Solar Flame Torch set in early April 2020, yet to receive. I dialed this number also, 1-800-977-1817 and left voice messages. Recently, a male called and advised there was a problem in their system. He wanted me to sign in to my computer and key in a refund code...NOPE!
I also have not received the vibe pen I got an email response there delayed on that item but still havent haven't received it or a reaponce that they shiped it.So I'm p*ssed.I will being going to my bank on this because theres no way to contact them on it or responce so I guess I will just do as others on here suggest go to my credit union and cancel the charge.:).Im really upset at this never recieved the item and they havent responded back to any other inquiries so im done im going to tell my credit union I hate disputing charges but since I never recieved my smartkip vibe acupunture pen im going to dispute it.:).I will give them the info and go from there.Anyways wish me good also good luck to the rest of you on this.
Ordered electronic acupuncture device 12/13/19, never received... no response from several email attempts from bogus email address. Contacting bank to cancel/refund $$ if at all possible!
I ordered the same item and also never got it. I believe they're scammers. I emailed them, tried calling but their numbers says it is out of service. After 4 weeks, I asked for a refund and they reaponded to say they have a strict 2 day cancellation policy. Are you kidding? You don't ship the items and don't allow refunds? They're a hoax! I ended up filing a dispute with my bank and got a refund.
Same thing happened to me, I never heard back from them at all after asking for a refund though.
I was scammed also, never received the items and phone # is no good. U.S.A.
This is scam. Never arrived never refunded. No one answers.
I ordered something on November 21 and it's now Dec 1 but still nothing yet
Received via email: "I placed an order with SMARTKIP on September 10, 2019, and received an email that my order was received and they would contact me to let me know when they were going to be shipped. I have not heard anything from them nor have I received my items. I ordered: 1. Butterflies Wall Stickers Art 2. Mighty Toothbrush Holder Caddy 3. Clear Adhesive Hooks. I sent two emails to kefu2@yesfg.com. It appeared to be an honest site. I will contact my bank regarding this matter."
