Cenjiayu Scam - Mysterious Package and Fake Scarf From China

Question

Answer 1 · May 18, 2020 at 6:43 PM

We just received a scarf that is supposedly Burburry. No charges on the card but I cancelled it anyway.

Answer 2 · March 18, 2020 at 5:52 AM

What's the point of writing anything here?

There are scores of people - victims - of this company's fraudulent activities, but no answers from any website, e.g., China Postal Tracking, signal-arnaques, or Trustpilot.

They are even laughing at us with their cheap counterfeit clothing (caps, scarves, belts)when we have tried to order legitimate goods. Mine was a pottery bowl made by my deceased teacher, and therefore a treasure to me. I am sickened by their trickery and impudence.

Answer 3 · February 23, 2020 at 9:46 AM

Got a Dior-Belt without ordering it. What I did order was a bluetooth headset. I don't really remember where I ordered it. But definitely it was not in China.

Answer 4 · February 20, 2020 at 2:00 PM

Likewise scammers of highest degree. These criminals are putting up fake product offerings based on google searches that consumers do hard to find products. they send junk products and try pretend that they are a legitimate company. Be wary of emails from Service4 email@clientservicehome.com

Answer 5 · February 10, 2020 at 5:20 PM

Yep...I ordered a pair of £28 Clark’s boots from a convincing advert on Facebook...they’ve taken £58 from my account and I now have a fake Burberry scarf which they sent...I’ve emailed and received no response...what else can I do to rectify this?...any ideas? Feel so dumb!

Answer 6 · February 11, 2020 at 1:18 AM

I have had the same. I ordered Clark’s shoes, paid £49 and received a fake Burberry scarf. So gutted surely we can stop this somehow.

Answer 7 · February 10, 2020 at 5:50 PM

Open a dispute with your bank to have your money refunded.

Answer 8 · February 6, 2020 at 7:08 AM

Same here. Ordered a pair of Clarks boots from an ad on Facebook. I was immediately suspicious because I got an email saying payment would be in USD and would show as 'Yayoosj' on my bank statement, but by then it was too late.

Needless to say, no boots, but then out of the blue comes the fake Burberry scarf from China. Envelope has my name, address and mobile no on it. Not happy that these scammers now have this info.

I have reported this scam to my bank and they have logged a dispute with Visa, so am hoping for a refund.

Answer 9 · February 10, 2020 at 5:21 PM

Did you get a refund? And how did you word your complaint? This is identical to what has happened to me 😢

Answer 10 · February 4, 2020 at 3:43 AM

Same with me. 2x Reebok pairs of shoes - and a fake Burberry scarf instead.

Answer 11 · February 3, 2020 at 1:47 PM

I ordered some leather Catesby Balmoral boots from Bax-shop, for £40.00, £10 postage, they then took £57.11p and sent me a copy of a burberry scarf, which was falling to bits before I got it out of the bag.

Cannot chase them up, its Chinese scammers it seems.

Answer 12 · February 3, 2020 at 11:18 AM

I ordered a bag from fredperrysaleoutlet.com and received a cheap, nasty, Burberry scarf. They charged me £41.44 for the bag I never received.

Answer 13 · February 2, 2020 at 11:54 AM

This has happened to me too. I ordered a Delia Smith pepper grinder (from grandavenuemusic.co.uk)and got a Hermes (fake) scarfe. Looks like I've been duped too.

Answer 14 · February 1, 2020 at 10:37 AM

I ordered 2 pairs of boots and 1 pair of shoes, today I received a fake Burberry scarf! Furious, I will contact my bank to open a dispute and hopefully get a refund. For safe measure, I've also cancelled the credit card I used to pay for the non-existent goods.

Answer 15 · February 1, 2020 at 8:32 AM

I have just received an obviously fake Burberry scarf from this company. I suspect it is instead of a pair of shoes I ordered through ClarksEu - a company that does not answer it's emails as they go round and round in a loop.

Answer 16 · January 30, 2020 at 9:38 AM

I ordered a pair of Reebok and the cheapest looking Cartier necklace came in the mail. Never seen before. The company I ordered the shoes from won't answer my emails. They charged 89,99€ instead of 77,19€ too.

The site is www.tesserelab.it

Answer 17 · January 29, 2020 at 9:51 AM

See, Same to me, just today. I never, ever ordered !

Answer 18 · January 17, 2020 at 9:29 AM

Me too from Italy, I don’t know what I do; help, please

Answer 19 · January 16, 2020 at 12:57 PM

Ok so today I received a tiffany bracelet, it almost looked real until I looked at one of the "co." Was actually "go" but all the rest said co.

Answer 20 · January 19, 2020 at 6:44 PM

Me too. I ask where to return it no, reply

Answer 21 · January 10, 2020 at 2:17 PM

Got a Christian Dior scarf in the mail today from China. ... HELP! I don't know what to do?

Answer 22 · January 16, 2020 at 5:49 AM

The same happened to me, but I got a Balenciaga cap!

What can we do to get our money back?

Answer 23 · April 26, 2020 at 2:58 PM

My husband received a fake Balenciaga cap, too. We have been trying to figure out why we got this, now I am asking what we paid for that we never received. Maybe our order of Muck boots. What did you order?

Answer 24 · January 16, 2020 at 5:54 AM

Open a dispute with your bank.

Answer 25 · January 23, 2020 at 6:04 AM

All you can do. And hope. It is currently going on with me and I have to wait another 28 days to see if the bank are successful in getting my money back

Answer 26 · January 12, 2020 at 9:55 AM

Me too, from Italy!

Answer 27 · January 16, 2020 at 1:34 PM

Hi, I too received a Christian Dior scarf, without having ordered it, how did you solve the situation?

Answer 28 · January 11, 2020 at 6:57 AM

I, also received a Christian Dior scarf from China, on 1/10/20. What do we do?

Answer 29 · January 10, 2020 at 2:45 PM

Open a dispute with your bank.

Answer 30 · January 15, 2020 at 4:20 AM

Good information. I am currently doing this. May not be successful. I also complained to my country authorities for stolen identity and informing them of this scam and the numerous sites this lot control. I wish everyone success in their endeavours to recover their money.

Answer 31 · January 10, 2020 at 6:12 AM

Ordered three items on 11 of December 2019 £63 and still no parcel on 10 January, total scam . It's a good job there's a lot of water between us, I hadn't said land cause if all was land ad be coming hunting your yellow arse

Answer 32 · January 7, 2020 at 6:52 AM

I ordered a Boden havket and received a Dior scarf at a cost of 76 euros.

Answer 33 · January 9, 2020 at 2:36 AM

Mee too…. I ordered some adidas sneakers ... 99€, and now I am waiting for the answer, and if they do not response, I will take a appropriate legal actions.

Answer 34 · January 6, 2020 at 4:38 PM

I ordered a camera and received a Dior scarf from CenJiaYu

Answer 35 · January 7, 2020 at 6:43 AM

I ordered a jacket and they sent me a fake scarf

Answer 36 · January 8, 2020 at 1:39 PM

I thought I was ordering pandora and yes I got a scarf

Answer 37 · January 6, 2020 at 1:44 PM

I fell for these swindlers too. I ordered a shelf for the children's room from <Fluffy Littleone Tushies>. After the debit came a beautifully presented order confirmation in English <you have transferred ... to stevesahara.de>, behind it is the above-mentioned company. Furthermore, an email address for queries has been given, <cs@servicecentervip.com>, but is a rotary address.

There was never an answer or response to inquiries about the company's contacts.

Now after 2 months I got a Burberry scarf! Ah, wonderful!

Will talk to my bank tomorrow morning and order my money back.

G. R. from Bremen

Answer 38 · January 5, 2020 at 11:58 AM

I got an Ad on Facebook for boots and ended up ordering boots from AriatOnline.com...I felt suspicious right away...they showed a page that said click next to review your order before purchase and when I clicked next it automatically processed the order instead of letting me review it. I googled the website and found alot of others calling it a scam. I looked up my credit card charge and it was significantly different than what the order was suppose to be. I called my bank and froze my Credit Card. Today I received Burberry socks from China...thanks for the Socks! The Credit Card was refunded and the Bank concluded...that there was a "misbilling". Dispute the charge and get your money back...enjoy your free scarf or socks.

Answer 39 · January 4, 2020 at 4:22 PM

I ordered boots and got sunglasses. Ordered from www.twistedxoutlet.com. Had to cancel my credit card and dispute with the bank

Answer 40 · January 4, 2020 at 10:32 PM

January 4, 2020 at 10:32 PM by an anonymous user from: Roxboro, North Carolina, United States

We did as well, it's a scam

remove

Answer 41 · January 3, 2020 at 6:58 PM

January 3, 2020 at 6:58 PM by an anonymous user from: Huntsville, Alabama, United States

Has anyone found out how to report them

remove

Answer 42 · January 1, 2020 at 6:53 PM

Same thing here I ordered boots and got the scarf. What did u do? Did u get ur money back?

Answer 43 · January 4, 2020 at 9:21 AM

The same thing. I made a dispute with my bank

Answer 44 · January 3, 2020 at 6:18 PM

January 3, 2020 at 6:18 PM by an anonymous user from: Richardson, Texas, United States

Same for my husband

remove

Answer 45 · January 1, 2020 at 6:24 AM

Me too and I’m in Australia. The exact same thing happened. Not sure how to proceed. Any advice?

Answer 46 · January 1, 2020 at 8:01 AM

Open a dispute with your bank to have your money refunded.

Answer 47 · January 1, 2020 at 1:52 AM

Just received a Burberry scarf that I didn’t order

Answer 48 · January 4, 2020 at 12:54 AM

Me and my boyfriend revived a Burberry scarf as well, does anyone know what this means?

Answer 49 · January 4, 2020 at 7:29 AM

You all were scammed. Open dispute with your bank to have your money refunded.

Answer 50 · December 31, 2019 at 3:31 PM

I also received a Hermes scarf! I did not order it! I ordered a portable photo printer. If I get charged for this scarf I will be very upset!

Answer 51 · December 30, 2019 at 5:25 PM

My girlfriend ordered Tony Lama boots and got socks. The website looked like it was Tony Lama's website, but it was not. She used my card to make the order. It was supposed to be for $40, and free shipping. The charge was for $43.76 and there was second charge of $50. Does anyone have any thoughts?

Answer 52 · December 30, 2019 at 12:56 PM

Yep I was scammed I ordered boots and received a scarf what can I do

Answer 53 · December 28, 2019 at 6:59 PM

A lot of people have made complaints about receiving fake scarfs from a company located in China called Cenjiayu, instead of their orders. Some persons said they didn't order and others said they placed for other items. This appears to be a scam where online scammers tricked their potential victims into purchasing things they did not order, or send a different item from what they have ordered, a scam call bait-and-switch.

Here is the company's information:

Email: servicecenter@customerservicesglobal.com

Company Name: Cenjiayu

And, here are some untrustworthy websites associated with the company:

www.lbagssale.top

www.styleepidemic.com

Answer 54 · December 30, 2019 at 12:58 PM

I ordered boots and received a scarf I want my money back and I will gladly send the scarf back

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Cenjiayu Scam - Mysterious Package and Fake Scarf From China

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