Cenjiayu Scam - Mysterious Package and Fake Scarf From China

Question

Answer 1 · January 17, 2020 at 9:29 AM

Me too from Italy, I don’t know what I do; help, please

Answer 2 · January 16, 2020 at 12:57 PM

Ok so today I received a tiffany bracelet, it almost looked real until I looked at one of the "co." Was actually "go" but all the rest said co.

Answer 3 · January 19, 2020 at 6:44 PM

Me too. I ask where to return it no, reply

Answer 4 · January 10, 2020 at 2:17 PM

Got a Christian Dior scarf in the mail today from China. ... HELP! I don't know what to do?

Answer 5 · January 16, 2020 at 5:49 AM

The same happened to me, but I got a Balenciaga cap!

What can we do to get our money back?

Answer 6 · January 16, 2020 at 5:54 AM

Open a dispute with your bank.

Answer 7 · January 12, 2020 at 9:55 AM

Me too, from Italy!

Answer 8 · January 16, 2020 at 1:34 PM

Hi, I too received a Christian Dior scarf, without having ordered it, how did you solve the situation?

Answer 9 · January 11, 2020 at 6:57 AM

I, also received a Christian Dior scarf from China, on 1/10/20. What do we do?

Answer 10 · January 10, 2020 at 2:45 PM

Open a dispute with your bank.

Answer 11 · January 15, 2020 at 4:20 AM

Good information. I am currently doing this. May not be successful. I also complained to my country authorities for stolen identity and informing them of this scam and the numerous sites this lot control. I wish everyone success in their endeavours to recover their money.

Answer 12 · January 10, 2020 at 6:12 AM

Ordered three items on 11 of December 2019 £63 and still no parcel on 10 January, total scam . It's a good job there's a lot of water between us, I hadn't said land cause if all was land ad be coming hunting your yellow arse

Answer 13 · January 7, 2020 at 6:52 AM

I ordered a Boden havket and received a Dior scarf at a cost of 76 euros.

Answer 14 · January 9, 2020 at 2:36 AM

Mee too…. I ordered some adidas sneakers ... 99€, and now I am waiting for the answer, and if they do not response, I will take a appropriate legal actions.

Answer 15 · January 6, 2020 at 4:38 PM

I ordered a camera and received a Dior scarf from CenJiaYu

Answer 16 · January 7, 2020 at 6:43 AM

I ordered a jacket and they sent me a fake scarf

Answer 17 · January 8, 2020 at 1:39 PM

I thought I was ordering pandora and yes I got a scarf

Answer 18 · January 6, 2020 at 1:44 PM

I fell for these swindlers too. I ordered a shelf for the children's room from <Fluffy Littleone Tushies>. After the debit came a beautifully presented order confirmation in English <you have transferred ... to stevesahara.de>, behind it is the above-mentioned company. Furthermore, an email address for queries has been given, <cs@servicecentervip.com>, but is a rotary address.

There was never an answer or response to inquiries about the company's contacts.

Now after 2 months I got a Burberry scarf! Ah, wonderful!

Will talk to my bank tomorrow morning and order my money back.

G. R. from Bremen

Answer 19 · January 5, 2020 at 11:58 AM

I got an Ad on Facebook for boots and ended up ordering boots from AriatOnline.com...I felt suspicious right away...they showed a page that said click next to review your order before purchase and when I clicked next it automatically processed the order instead of letting me review it. I googled the website and found alot of others calling it a scam. I looked up my credit card charge and it was significantly different than what the order was suppose to be. I called my bank and froze my Credit Card. Today I received Burberry socks from China...thanks for the Socks! The Credit Card was refunded and the Bank concluded...that there was a "misbilling". Dispute the charge and get your money back...enjoy your free scarf or socks.

Answer 20 · January 4, 2020 at 4:22 PM

I ordered boots and got sunglasses. Ordered from www.twistedxoutlet.com. Had to cancel my credit card and dispute with the bank

Answer 21 · January 4, 2020 at 10:32 PM

January 4, 2020 at 10:32 PM by an anonymous user from Roxboro, North Carolina, United States

We did as well, it's a scam

remove

Answer 22 · January 3, 2020 at 6:58 PM

January 3, 2020 at 6:58 PM by an anonymous user from Huntsville, Alabama, United States

Has anyone found out how to report them

remove

Answer 23 · January 1, 2020 at 6:53 PM

Same thing here I ordered boots and got the scarf. What did u do? Did u get ur money back?

Answer 24 · January 4, 2020 at 9:21 AM

The same thing. I made a dispute with my bank

Answer 25 · January 3, 2020 at 6:18 PM

January 3, 2020 at 6:18 PM by an anonymous user from Richardson, Texas, United States

Same for my husband

remove

Answer 26 · January 1, 2020 at 6:24 AM

Me too and I’m in Australia. The exact same thing happened. Not sure how to proceed. Any advice?

Answer 27 · January 1, 2020 at 8:01 AM

Open a dispute with your bank to have your money refunded.

Answer 28 · January 1, 2020 at 1:52 AM

Just received a Burberry scarf that I didn’t order

Answer 29 · January 4, 2020 at 12:54 AM

Me and my boyfriend revived a Burberry scarf as well, does anyone know what this means?

Answer 30 · January 4, 2020 at 7:29 AM

You all were scammed. Open dispute with your bank to have your money refunded.

Answer 31 · December 31, 2019 at 3:31 PM

I also received a Hermes scarf! I did not order it! I ordered a portable photo printer. If I get charged for this scarf I will be very upset!

Answer 32 · December 30, 2019 at 5:25 PM

My girlfriend ordered Tony Lama boots and got socks. The website looked like it was Tony Lama's website, but it was not. She used my card to make the order. It was supposed to be for $40, and free shipping. The charge was for $43.76 and there was second charge of $50. Does anyone have any thoughts?

Answer 33 · December 30, 2019 at 12:56 PM

Yep I was scammed I ordered boots and received a scarf what can I do

Answer 34 · December 28, 2019 at 6:59 PM

A lot of people have made complaints about receiving fake scarfs from a company located in China called Cenjiayu, instead of their orders. Some persons said they didn't order and others said they placed for other items. This appears to be a scam where online scammers tricked their potential victims into purchasing things they did not order, or send a different item from what they have ordered, a scam call bait-and-switch.

Here is the company's information:

Email: servicecenter@customerservicesglobal.com

Company Name: Cenjiayu

And, here are some untrustworthy websites associated with the company:

www.lbagssale.top

www.styleepidemic.com

Answer 35 · December 30, 2019 at 12:58 PM

I ordered boots and received a scarf I want my money back and I will gladly send the scarf back

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Cenjiayu Scam - Mysterious Package and Fake Scarf From China

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