I ordered a new Xbox and PS5 with Mistertecno as they said they had them in stock. I wanted the Xbox for a birthday present in November so I asked them to send that out first. They emailed back to advise they both wouldn’t be available until after Christmas. This was not explained when we paid for our items so we requested a refund. Was advised the refund would be issued in 14 working days. That time has now passed and still no refund. Before, they have always been pretty quick at emailing back but since the 14 working days has passed, they have stopped answering emails.
About Mistertecno Online Store
After making a few complaints online, I was contacted by Mistertechno and informed that the money would be paid back today. But, I have gotten it.
I cannot find the words to describe how frustrated and annoyed I am with company. They have replied to a review that I make online, stating that an order was placed today. This is not the case at all. My order was placed in October and they told me I would receive my refund 14 working days from the 28th of October and still they have not returned my money!
I WANT MY MOMEY BACK!