The fake "Citizens Bank Alerts Unusual Activity Account Suspension" email below is a scam. Therefore, if you have received it, please do not follow the instructions in it. The email scam contains a link that goes to a fake Wells Fargo website that will ask visitors to sign-in. If the visitors attempt to sign-in, their Well Fargo account credentials will be sent to the cybercriminals behind the scam.
The "Citizens Bank Alerts Unusual Activity Account Suspension" Scam
From: Citizens Bank Alerts - zqpd_b7d4e-ea5d3@mccarthyautogroup.com
Date: November 22, 2020 at 1:33:26 PM EST
Subject: Restrictions placed on your account
Reply-To: zqpd_b7d4e-ea5d3@mccarthyautogroup.com
This is a service message regarding suspicious activity
We detected unusual activity on your account. As a result, we temporarily suspended your ability to access your account. For your protection, we need you to verify your identity immediately.
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If you don't verify your account, certain limitations may be placed on your account.
Thank you for being a valued customer.
Sincerely,
Online Banking Team
If you were tricked by the scam, please attempt to change your Citizens Bank's account password and contact Citizens Bank immediately for help.