Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Do not call the telephone number +1 844-972-4069 because it is a fake. The fake Norton technical support or customer service telephone is being used by scammers. The scammers send fake emails like the one below to potential victims asking them to call the fake telephone numbers. But, if potential victims call the telephone number, scammers will attempt to trick them into disclosing their account credentials, personal and financial information.
From: Kurt Bell kurtbell8997@icloud.comDate: December 1, 2020 at 8:48:51 AM MSTSubject: Invoice PaidJHello,This mail is in regard to the Norton Services registered in your name, there is a billing of $399.00 for the 1 year Subscription pending, which would be charged on your Visa/Master Card which ever connected to your account. We tried to contact you for queries but could not get through you.Product : Norton 1 year SubscriptionAccount ID : 2768784778Amount : $399.00Payment Date : 01-12-2020Transaction ID : NOR74892484Payment Status : SuccessPlease quote your Transaction ID for any Queries related to this request Reach Us our Customer Service +1 844-972-4069Please do not reply to this mail. This is an Auto Generated mail and Replies to this mail are not attended toPlease Reach Us Our 24/7 Customer Support +1 844-972-4069Thanks for being part of Norton Services family.Sincerely,Norton Security24/7 customer service +1 844-972-4069
From: Kurt Bell kurtbell8997@icloud.com
Date: December 1, 2020 at 8:48:51 AM MST
Subject: Invoice Paid
JHello,
This mail is in regard to the Norton Services registered in your name, there is a billing of $399.00 for the 1 year Subscription pending, which would be charged on your Visa/Master Card which ever connected to your account. We tried to contact you for queries but could not get through you.
Product : Norton 1 year Subscription
Account ID : 2768784778
Amount : $399.00
Payment Date : 01-12-2020
Transaction ID : NOR74892484
Payment Status : Success
Please quote your Transaction ID for any Queries related to this request Reach Us our Customer Service +1 844-972-4069
Please do not reply to this mail. This is an Auto Generated mail and Replies to this mail are not attended to
Please Reach Us Our 24/7 Customer Support +1 844-972-4069
Thanks for being part of Norton Services family.
Sincerely,
Norton Security
24/7 customer service +1 844-972-4069
3
Another scam: "From: Order Confirmation Date: 04/28/2021 8:11 AM Subject: Your Invoice Number@55434678765433324688754 Norten Antivires Help Invoice from Norton.com 2nd Floor 63 Shore St. North Wales, Pa 19454 Txn Number: 9918XXXXXXOSV Company Number: 54879652 Your order Order Number / Invoice: #13398461-9264024 Invoice date: April 28, 2021 Payment method: Online Currency: USD Dear Customer, The Payment for your order has been received. Your Order for Norton™ LifeLock Premium Support has been successfully renewed. We would like to remind you that you have opted for the auto-renewal for the subscription. The upgrade process will be completed in the next 24hrs. We appreciate your business and are happy to safeguard your personal data, your family, and your computer for another year. Product Billing period TAX Price (USD) TAX AMOUNT (USD) TOTAL AMOUNT (USD) Norton™ LifeLock Premium Support April 27, 2021 - April 27, 2022 $0.00 $299.99 $99.99 $399.99 Grand Total 1 $0.00 $299.99 $99.99 $399.99 Tax included Changed your mind? Although we cannot make any changes to your order, you may cancel it. If you would like to cancel this order, please call our Customer Service Hot Line at 1(800)506 7216 within the next 24 hours. * If you have any questions or if you’re encountering problems, our support team at is happy to assist you. Alternatively, you can visit our Support Desk. Finance Team"
they are also emailing these to many businesses! it went into spam folder, they need be caught and punished for doing this
I got one of these scam messages on 12/1/2020. I checked to see where it originated from:...Received: from pv50p00im-ztbu10021601.me.com (pv50p00im-ztbu10021601.me.com [17.58.6.57]) by imf49.hostedemail.com (Postfix) with ESMTP for ; Tue, 1 Dec 2020 16:00:58 0000 (UTC) Not sure if any of that is helpful, but if it helps to find this guy and enable appropriate "punishment", then I can live with that.