Online Threat Alerts (OTA) - Alerting you to scams and frauds.
I received a text from FedEx stating my Amazon delivery needed to be rescheduled. The number they gave me is 1z74231. The web link is k9fmv.info/XYkW7sgUwc. When I went there I received a survey to win a PS5. I was told that I had won and it was coming from Amazon. I trusted Amazon so I authorized the $1.99 shipping fee. Now the email that said I would be charged $1.99 has charged me $59. How can I stop the charge and get out of this?
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Open a dispute with your bank to have the transaction canceled and your money refunded. And, you may need to cancel the card they have charged in order to prevent future unwanted charges.