Is Oshenwatch a Scam? Review of the Online Store

Took a long time to get. Made it through 3 charges before charging failed totally. None of the reading were accurate. This is a real piece of Garbage. Do NOT buy!

By anonymous, I order this watch on may 6 2020, still have not received my order. Have others had this problem???????????????

I have not received my watch and am still waiting...... 60 days out.... do not buy Barb in Washington

My major criticism of the Oshen watch is absolutely no control over stopping notifications completely that totally destroy battery life meaning that the watch must be recharged every 18 hours. I have tried to find a solution through Oshen Support but only get repeating copies of their manual that offers no solutions. I don't need such duplicitous information as it is already available on the iphone if I wish to monitor such. I would vote for a method to totally shut-off notifications!Additionally, the magnetic connection of the charging cable is serious lacking in reliability without watching to see a change in status as the magnets slide away from providing charging status whereas a useless watch that fails to provide the current time.The health monitoring features would be wonderful if the reports did not appear to be pre-recorded to provide 'warm fuzzies' to the observer. My watch is stuck on a continued reading of 117/77 whereas my actual blood pressure readings as measured every morning on the right arm are more in the range of 160/85 whether the Omron cuff is placed on the wrist or the upper arm. I suspect a sensor problem.Without a change of programming, I cannot recommend this watch although the display is impressive.... but useless data that renders the reading of time short-lived is not a useful product!Respectfully,Dick H.

I ordered three and they sent me six but there is no way to charge them or turn them on and there is no website that shows the type I have. I think this was a complete sham.

I ordered 2 of them August 2nd and a wondering when they will arrive. I hope they end up being as good as you say they will be

Ordered 4 Oshen watches 30 April for graduation gifts. When they did not arrive by 5 June I e-mailed and canceled. Did not hear from them. E-mailed again asking for a refund. Did not hear from them. Would you believe I received the watches yesterday 8/4/2020. Have not opened the package. Not sure what to do. Do not want them.

Same here received yesterday in UK

I bought oshenwatch as for offer .. one for $ 49.50 and othr for half price for $ 24.30than I received confirmation for one watch for $ 89.00 about...To receive them is another problem ... is it chinese scam ?

Wow, wow, if I buy anything on the interent, be sure to go on 'complaints from buyers' then find out if it is coming from China, rest assured you will get junk. I was about to order one, then I said to myself, let's see what customers say about oshen watches. got my answer, glad I read the complaints from customers, did not buy.now for everyone................Go on to see complaints from customers, you will get an answer to buy or not to buy.Dee, British Columbia, Canada

In the same boat as everyone else. Have not even received an email with confirmation of order. Has anyone tried to get their money back if purchased with PayPal?

Worked for a few days, but now freezes after charging and turning on. Waste of money

This is a scam. Finally received the watch after 3 months but it won't even turn on and it did not come with a charger. I emailed the company. No response. DO NOT BUY!

I ordered watch over 3 or 4 weeks ago and can not get any information from Oshenwatch Co. on when it will come. DO NOT BUY THIS WATCH, sounds like a VERY BIG SCAM to me. Aubrey S. Raleigh NC

Watch was ordered over a month ago was given an order number. Have not received a watch. Email and attempts to call customer service have had no response.

Watch was ordered over a month ago was given an order number. Have not received a watch. Email and attempts to call customer service have had no response.

There seems to be no question that this is a scam

I received the Oshen watch with instructions to get an app. No app is listed anywhere. To charge the watch one has to take off the band and stick the stub of the connector in a USB port. The the band connection will certainly fail after several charging episodes, a crazy construction. So far I have not been able to connect the watch to my Apple phone 8.The instructions say to download the app but do not try to tell you from where.Elmar L...

OshenWatch may not be a scam but their product is junk and their support is nonexistent. This watch is aggravating junk. First, it does not come with a way to charge it. I had to go out and buy a charging cable. I downloaded the app for Android. The app could not find the watch. I contacted OshenWatch tech support. They NEVER responded. I finally got the watch and phone to connect by just letting them sit next to each other, it took almost 20 min. The watch and phone will not stay connected. If I get over 20 feet from the phone they disconnect and the only way I can reconnect them is to restart my phone!!!??? Wearing the watch. To view the watch you have to press a small circle. Sometimes the watch will be visible on the first press and sometimes it will take more than one press, and sometimes it will come on but not be at the viewing screen and you will need to toggle through all the settings to get back to the main display. You better read fast because the display will shut off after 2 seconds. (This is not adjustable) The display is not very bright and is unreadable in direct sunlight. The blood pressure readings are NOT accurate. I have a blood pressure cuff and I tried a little experiment. I used the watch and blood pressure cuff. The difference was 30% and the watch displays the numbers backwards. No one's blood pressure is 70/120. The steps tracker is a joke. If I mow my grass while wearing the watch I will be credited with almost 13,000 steps even thou I am sitting on a mower. Receiving text messages works, sometimes. And when it does work the writing is so small you can not read it, but it does not matter because it is gone in 2 seconds. Today after owning the watch for 3 weeks it has quit working. I have contacted support, but since they would not get back to me about a simple problem I do not expect to get this problem remedied. In summation. Save yourself the time and aggravation, not to mention $50.00. DO NOT BUY THIS JUNK.

Received my watch today. Unable to to charge as it does not get recognised by the charger. it's as if nothing is plugged in!! Sent off email no response, not even received notification back through outlook that it had been received.Pundi, Melbourne Australia

I purchased a watch 3 months ago and I still have not received the watch yet. What’s up with that?

I ordered two watches from Oshen. I cannot tell if it is a scam, but it ranks as one of the top worst purchases I have ever made. The application that they said to use is extremely poor. Maybe because the watches were not powered enough to operate correctly.Of course, no way to charge the watches as no charger was provided.I have never bought any electronic device that did not have a charger supplied.I will take this as a learning moment and properly dispose of each watch in the trash.

After waiting almost 3 months the watch was delivered. Could have come from the moon in less time. I can't turn it on. I can't charge it either. Inadequate instructions. I'm sure it a very clever scam.

IMO this watch is not worth the trouble. It took months to receive the watch. Their customer service department does not exist, they never returned any email. They are impossible to reach by phone.When I finally received an emailed tracking number it did not work.Watches are cheaply made and almost look fake. I purchased the watch specifically for an "on the go" reading of my Blood Pressure. It is not accurate when compared to my wrist cuff (OMRON).I have no confidence in this product.I have no confidence in getting a refund either.Maybe my credit card company will have success.

I can not get intouch with this company! I want to return it and get my money back - hard earned money I might add.just tell me HOW. or send me information and instruction sheet as to how to USE the darn thing. Help!!

After three months Oshen Watch finally arrived. After locating the charging connection, had to purchase an additional USB cable. It appears that the company paid all those satisfied users for their rave reviews. The battery life on mine, after a full overnight charge, lasts about 48 hours, about half of what the specs state. The step counter is not very accurate and the blood pressure monitor is not even close. In other words, the warm and fuzzy's have disappeared and SCAM has kicked in. Even with the 50% discount, it is advisable to keep the 59 dollars for this item safe in your account.

I am mad as can be. after weeks I got 2 watches and only ordered one. and I cant even get it to come on. so disappointed and out of my hard earned money for 2 watches when I ordered 1.

I was completely unaware you have to charge the Oshenwatch. I e-mailed them many times with no response to date. I also tried to track where my watch is and it's advised me the tracking number does not exit? I also enter the order number and it's also advised me the order does not exit?Every time I phoned them they always advised they are experiencing long delay and no one's answer the phone? I was getting very nervous and after 6 weeks I finally spoke to a person in Phillippines and they advised me. I will received them in the next 2 days. No it took another One (1) week.Total it's took Seven (7) weeks before I received the watches. The instructions are pretty poor. I do not know what type of after service will I received.Rob

Also, I received two watches without any means of charging them

I ordered an Oshenwatch which took a long time to arrive, and although I was given a tracking number there was no tracking available. My problem now having received my watch is that I cannot find the USB charging cable. I have searched through all the packaging to no avail. I have written to customer support twice and as yet have not received a reply. You will probably get your watch but I would still email customer support and quote your order number. Good Luck

HI I ordered a Qschenwatch in May 2020, received e mail saying shipped on the 6 June with tracking number which told me it was invalid and I paid a lot more than what stated in the special offer (50%) off can you help a PensionerRegardsDerek

My father waited three months for his Oshen watch and it finally arrived with broken box and no charging cable. I would like to return this item but the email I was given does not work.

I ordered the Oshenwatch on June 8 & after numerous emails to inquire about an update on shipping information, I finally received my watch on July 25, less the USB charging cable; I am awaiting a reply to my request for a charging cable.Ron - Atlanta

I ordered this watch 6 weeks ago and still have not received it. Customer service does not respond to my inquiries. Is this a SCAM?

Please do not get scammed. Oshen watches are a scam. Even if you receive.

Oshen watches are a Scam. Do not buy

Brought an Oshen Watch, ordered 5/8, rec'd 7/8, no instructions or charger. Returned it same day with tracking. They rec'd it on 7/11, have not rec'd a refund as yet, finallyhad to send email advising I would be contacting my credit card company after 5 day ifno refund. So much for a "full refund if not satisfied"!Larry in Wisc.

Brought an Oshen Watch, ordered 5/8, rec'd 7/8, no instructions or charger. Returned it same day with tracking. They rec'd it on 7/11, have not rec'd a refund as yet, finallyhad to send email advising I would be contacting my credit card company after 5 day ifno refund. So much for a "full refund if not satisfied"!Larry in Wisc.

I ordered an OshenWatch. After a month I had not received any shipment notice or acknowledgment. I had payed by PayPal and they had debited my account. I opened a case on Paypal. Within a week, PayPal had cancelled the order and refunded my money.

I ordered 3 Oshen Watches, I also received no instruction booklet on how to even turn it on. I went on u tub and found a short instruction video but that didn't help because I didn't receive the chargers! I am trying to return them today received them yesterday. I have called their number but the recording hangs upon you. Had I known this was such a big deal to get them up and running I would NEVER would have ordered them. you know the old saying buyer beware, if it sounds too good to be true it probably is :(

After almost two months I finally received my watch. They send basic instructions and direct you to a Utube video which is useless as there is no vocal. You have to take off the top band to then use an USB port to charge. It is very hard to pull the band off. It is also cumbersome to put the watch on your wrist. I have tried many things and have had several other people try to get all functions on this watch to work to no avail. It is such a piece of crap. They should at least mention in their ads (which are so phony) that this watch is made in CHINA. If I had known this I would never have ordered. They don't even give you a choice for color and black is all you get. Do not order from OSHEN as it is a scam.

Received Oshen watch after about a month. The blood pressure counter is worthless, my actual pressure was 150 over 101, it showed 108 over 81. Not much in the documentation on several things it does. Jim in Oklahoma

Received watch with no charger

I bought three Oshen watches. They sent me two. This is the worst scam I have ever encountered. They said the watch was completely waterproof, but when I received my watch it said it is not waterproof, to make sure not to swim or tp bathe with it on. Just about everything advertised is a lie. I cannot get the watch to operate, cannot set time, and other choices. This Oshen watch is a total sham. Please do not buy!!!

Same story from me too... I've been waiting over two months now and all I had was messages saying I hadn't completed my order and kept trying get me to add more and more rubbish! I also ordered computer back-up widget, and the same story there! Oddly the 2 items were exactly the same price.!? And like others, was sent a tracking number that they said would not cut in for 24 hours. Its been a mighty long 24 hours!! I've given up now, just wish I'd paid by credit card and not Debit card. That' s taught me a salutry lesson... DON'T BUY. SCAM SCAM SCAM.. RS...

Ordered Oschenwatch and earbuds on May 24. Finally came on July 22 with no charger. App won't work. I got scammed.

We ordered an OSHENwatch and earbuds May 21. No product delivery. Also no response from them. We have contacted the bank to report fraud. SCAM. We also blocked the credit card since they have the number

I placed an order on the 11th of June and have not received my watches. I haven't been able to contact anyone and I have not received any information regarding my order. Money for the order was taken out of my bank account.

It makes so mad. A bunch of scam artist. They were very quick to charge my card. It’s been over 2 months and still no match. They will not even respond. Praying people read reviews before they get taken as well. It appears most of us ordered at about the same time. Maybe people are seeing the reviews and will not be ordering anymore!!!

I ordered my watch on May 23, 2020. They took their money on May 26, 2020 and I still have no watch! I chatted with a representative on their web site. When I asked for my money to be refunded, they got off line. I have tried e-mailing them several times since and have received no reply or even an acknowledgement. I am going to try to get my money back by talking with my bank. I don't expect it but it's worth a try. Do not even buy this watch!! The company is nothing but rip off artists!

Ordered 3 oshen watches online on June 29 , 2020 but after 3 weeks have not received yet. I tried to call but my call was ended with a telephone survey about that call . I tried to email 3 times but no reply and was never given a tracking # as promised by the order email.I will be calling my credit card bank to dispute the transaction as I have not received the product. From other review, it seemed that even if I receive them, there will probably be no charger . Need to warn customers about this company unreliability .

I received watch today but no charger. Manual does not really help and does not give much informationon how to use watch. I suppose the battery is dead because I can't even turn on the watch. I can't even find how to even return the watch. I would be very careful about purchasing this product.

received watches but no charger

I have been waiting 31 days now email them 4 times no response at all They were a lot quicker taking the paymentHave not even received a tracking number I will be wanting my payment back in some shape or formIt's a scam and it need putting right

After two months of waiting my ordered watch, finally it came. But it does not charge. Tried all USB ports in different chargers and nothing works. Does anyone else had that problem, if so, how did it got resolved.

I ordered one on line, got the watch but no charger!!!Where can I get a charger for LH726???

This now is July 18, 2020. Ordered on May 30, 2020 and now it's almost (2) two months and no informational contact and still waiting

I think BuyOshenWatch is a SCAM! I placed an order and paid for it on May 9, 2020 and it is now July 18, 2020 and no watches or any messages from OshenWatch Support after I have emailed them three times!!I will be opening a dispute with my credit card in which I placed the order through on Monday, July 20th. 70 days is too long to wait for a product even in our current situation!!

need my money back , SCAM

Almost two months and I’m still waiting for this Oshen watch, I’ll will look for my money back.

I ordered my watch with a lifetime warranty and my card was charged $145.84 on 5/22/2020 and I have yet to receive my watch. If I do not receive my watch in the next 30 days (8/18/2020) I will call my card company and have the charge reversed.

I ordered OshenWatch and I received it, months later, but the tracking link I'd been sent via email showed no information. The watch took some time to sync with my phone, but eventually I succeeded. It works fine as far as I can tell. For the price, I am pleased with it. It did take a long time to arrive, but patience did pay off.

On May 24 I ordered 2 Oshen watches, one for me and one for my wife for a total of $109.85. I also bought a life time warranty for the 2 devices for $19.99. It looked like a tremendous deal for me as I'll be 90 this October and I thought such a watch could be a great device to wear on my wrist to regularly check my vital numbers. I had sent them many emails to check on the status of the merchandizes. They did responded a few times that they were on their way and I still haven't got them yet. Then suddenly they stopped completetely. I emailed them 3 more timebut they didn't respond any more. Please give me some advices as what shoud I do next. Should I complin to my Capital one credit card and try to get my money back>Thank you for your help.VodyThank you HIEN VODINH!Your order has been placed.Your order number is 101362564. We will pack your order and ship it to you right away. You will receive an email confirmation shortly at hvody@aol.com. Please print this page for your records.HI Hien, Thanks for your email. I’m sorry to hear that you have not yet received your order. It usually takes around 10-15 days (sometimes it can take up to 30 days) from the order date for you to receive the order. The address we have on file is: 644 GULFWOOD RD KNOXVILLE, 37923-2214 TN, United States Please feel free to reach out for further concerns. Kind regards, Leo

Hello: I hope you will help me. I ordered an Oshen Watch & warranty 5/21/2020.O/N 100754332 for the watch. O/N 100754811 for the warranty. I was charged $49.99 for the watch & $8.95 for shipping. The warranty charge was $9.99. My credit card was charged for these fees 5/22/2020. I received a confirmation email about the order. I have never received the watch. I never received a tracking email that it was shipped. It was to be shipped to 201 Five Cities Dr Space 168, Pismo Beach CA 93449-3014.I am very disappointed to not have received my product. Please call me 559-824-6436 or email me about my order moodydiane@prodigy.netThank you, Diane Moody

On Saturday, July 11,2020, I ordered degeneracy at 4:10pm and the transaction went through but I never received a confirmation email or shipping information.I got this( DIGOSHEN4BY ) after the transaction went through.I would like my money back if possible

I received my oshenwatch but it didn't work so I called their free number. the person who answered didn't know anything abour the watch, which was obvious after I ask her a couple of questions. tried there e-mail support but got no answer back. not happy. scam as far as i'm concerned

I have a credit card that is seldom used. However, I used it to order the watch on June 9th. No watch yet. But, two days after the my bank charged my account, I was hit with a number of fake charges of $100.00!! I called the card company and cancelled the card. I will be credited for these fake charges. So far, no watch and had to cancel my card. What a deal! I now believe it is a scam.

email is bogus , won't be delivered, I think I have been scam'd don't risk your information

watch don't make it through the day without battery being charged. Trying to get money back, is like yea right!

I also ordered on May 20, 2020; haven't received any information or tracking number either. Tried emailing and calling with no response. Glad I didn't use credit card either. Beware I think it's definitely a scam. Should be reported the BBB.

Finally got a watch but doesn't work. No response from company. My credit card won't back me up so I'm stuck. Do not purchase anything from this company. Total scam. They count on people sending them money because an Apple watch is more than they can afford. JW

WOWThese stories are very helpful I usually never order things from the web but I saw this watch and the deal was great but just like many of you I have yet to get my watches because I ordered two one for myself and one as a gift that I thought would be a great birthday gift for my daughter I placed my order a month ago and I've never got a email to track the processing but did confirm they had my order I did call an the person that I spoke with said it was on back order and it would be coming by July 20 2020 over a month after I placed an order he claims it's coming from China and due to the Pandemic it's being held up but he claimed to send me 15% of my money for the delay I still didn't see a refund so now I think I've been SCAMMED and that makes me angry since I've never had this experience before I don't know if I need a police report and to contact my bank ??? I've learned a lesson never order unless it an official website like Amazon ... SMH

I finally received my Oshen Lux watch last week. It took 3 months from time of order.It was sent from NJ by USPS and that only took 5 days. They did charge my credit card at time of order which was disconcerting given the delay in shipment. Nice cash flow!The watch is operational and I am learning about using most of its functionality as I go. I have made the BT connection to my Samsung phone. Must get the FunDo app on your phone first. The watch takes date and time from your phone. The documentation is a little light but gives you the basic functionality menus etc.Blood pressure and heart rate functions seem accurate. I will be checking against other devices to verify accuracy. Also dialed a phone number from the watch. Once connected to FunDo your entire contact list is available on your watch. Not sure how useful that is because you need your phone handy to answer. The strap is a little clunky in the sense the strap pin is hard to get into the right hole to give you the tight fit. The charging cord is USB and connects magnetically to the back of the watch. more to come.E Rankin Marana AZ

I'm still waiting for my watch ordered in May, I've emailed 6 times, not a single response.I would say at this point...buyer beware ...it's a scan

I have waited almost 2 months for the watches. My credit card was charged on May 23. I just sent them an email and there will be stronger action if I do not get a reasonable answer.

Not a happy consumer.-received watch today after about 6 weeks of no contact/no response I ordered this because of heart rate monitor, blood pressure monitor and O2 saturation monitor...the instructions let you know you need the special watchbandOf course the battery, touted as long lasting, was dead. There was no mention of a charger being required Try and find either one online to order. I have spent several hours looking for them.The support site does not exist.Measure twice before ordering

Can I get a return address so I return these watches. They don’t have any directions to help you synchronized them.just give a return address

I ordered this watch on 6/3/2020 then I called support at least somebody answered and told me that I will soon get the tracking shipment as it got backordered on 7/4 that's 30 days. Finally I got an email that it is on its way got ship 7/7 allow 24 hours for the tracking number update. I received this email 7/13 and when I check it doesn't exist. Luckily I use PayPal where I filed a complain not receiving the product I got charge for $118.

I did the same ordered 7 weeks ago, charged my account and did not receive.

I ordered and paid for a watch inMay and have heard nothing from them and the 884# when I called was not in service. Do I just write this off and have learned a lesson on ordering products outside of the US?

Grant - think I got scammed - ordered oshen watch in may/2020-have not heard anything since . Phone number I got does not to through.My messages to customer support don't get answered Will report to my bank tomorrow

I waited for the watch for 6 weeks and now it doesn't start. Now I hope I get my money back

Ordered 2 watches about two months ago. Received them. Says to turn on to pair with Bluetooth on phone. Cannot turn on. Tried with both Apple and android phones. Watch will not turn on. Will not pair with phones.. piece of Junk! Truly scammed with this watch

"I ordered 2 watches from them. They confirmed my order by email on May 28, 2020. As of today, the watches have not arrived. I have contacted the support@buyoshenwatch.com and have only received standard boilerplate responses, none of which addressed my concerns specifically. I also contacted one of their advertisers at support@trendytechmedia.com and I have not received any response and/or at least acknowledgment of my emails. I finally lodged a formal complaint with the Federal trade commission in the hope that this “scam” ends."Received via email.

"I ordered 2 watches from them. They confirmed my order by email on May 28, 2020. As of today the watches have not arrived. I have contacted the support@buyoshenwatch.com and have only received standard boiler plate responses, none of which addressed my concerns specifically. I also contacted one of their advertisers at support@trendytechmedia.com and I have not received any response and/or at least acknowledgement of my emails. I finally lodged a formal complaint with the Federal trade commission in the hope that this “scam” ends."Recently via email.

Hello my name is Neville, I order two watches from you in 6/5/2020 and paid a total of $ 109.93 in us dollars until now I haven't heard nothing about it; my order number is 103867560. So I would like to know why I havent got it yet and when will be getting them ?

I ordered watches from your company in May it is now July I have heard nothing. I have received nothing.. I have not been able to talk with anyone I paid $99 in change and I have not received the two watches that I ordered I wondered if this is a scam or no my name is Debra Crawford my number is 71782590259025. Could someone please reply so that I can receive my order or a refund thank you

I ordered one of the Oshen Watches 2 days ago - before reading all of the reviews. Of course, I haven't received a watch yet but my experience was quite different from what I'm seeing others report. I ordered the watch and the $9.99 lifetime warranty. Before ordering, I called to ask some questions. There was a message that shipments were delayed by Covid-19 but after that, they answered promptly. A very nice lady (Tiffany) without any strange accent answered my questions. I ordered.Now that I've read the reviews and have found another company selling the same watch (Lumen Watch - but with additional colors), I decided the chances are high that even if the watch comes and is good, it's unlikely that the company will be around to honor the lifetime warranty. I called again to cancel the warranty - deciding to gauge their customer service before also cancelling the watch. Got Tiffany again and she gladly credited me for the $9.99 (I got the email from PayPal while still on the phone) after offering me a 10% and then 30% discount on the warranty if I would change my mind, which I rejected.I asked about all of the negative reviews and she said that people were just upset about the slow deliveries (they are now quoting 4-8 weeks or longer). Since I had no problems contacting them and had such a positive experience on those calls, I decided to not cancel the watch order. Maybe I'll update you in 2-3 months when I get it.

RE: Oshen Watch Scam3 months - no watch - no email replies.Total scam!

Is it a scam?Answer: yes! A very well crafted one, they sucker-punched me...

Massive Scam!! I ordered my watch over 2 months ago and have seen nothing! I can not get in touch with anyone as emails are not answered and if you try ringing the phone number you judt get an automated message saying that shipments are delayed due to COVID-19. DO NOT give yur well earned money away to this scam

Total Scam. Paid for it and three months later no watch. Won't answer emails and phone number cuts you off.

I ordered one over 2 1/2 months ago, never got order confirmarion. Haven't contacted my bank because it's not their fault. Tried contacting Oshen but no luck. It's a rip off.

I order the Oshen watch months ago, I have emailed and called but no answer, If you call, one of the oppositions is if you didn't order on yet and wanted more info. press 3 so I chose that option and someone finally answered. The person told me that the watches are from China and because of the tariff war and COVID the watches have been held up but that I should get an email about it on Friday... a month later and still nothing. Every day they are still selling them, that's right their still selling watches they don't have and they don't know if they are ever going to get them. There should be a law!

Bought an Goshen watch and insurance and it was never sent had to challenge the charges from my bank

DO NOT BUY FROM THIS FRAUDULENT Company Total Scam!!! 4 months numerous emails andtelephone response non existent. State Attorney General needs to get involved.

I ordered an Oshen watch and the era buds 3 months ago and haven't received either. I made the purchase through paypal. I'm currently trying to get my money back. I have left 2 emails with the company. 1 email to the site and 1 email through paypal. Still nothing. I just wanted to the product, but now I want my $80 back.

Has anyone received a watch from Oshen? Many people online say NO.

I ordered 2 watches on 6-5-2020, as of today 7-6-2020 have not received anything. also, they charged my credit card the day I ordered, not when watches shipped, whick is never.

ordered product 5/20/20 have order no. but cant get thru to a human to ask questions...this is a scam state attorney general should look into this..........

I have been scammed by this company. I ordered watches 2 months ago the phone number is not legitimate

I have emailed and phoned, with no results. No reply to my emails, and a short review of their service after giving them my order number. After their short telephone survey, they thank you for your call and hang up without ever receiving my complaint.I ordered two watches on June 19 of 2020 and it is now July 6 with no acknowledgement of shipping dates whatsoever. I will give them one more week, and then I will cancel the transaction.BEWARE of this company. So far it seems like a scam to me.

I ordered 5-20-20. Have yet to receive order receipt let alone product. I have called, I have chatted and I have emailed. I was verbally given an order no. Chat responses are excuses/reasons for product delay - i.e. shipping logistics and difficulty getting inventory from the warehouse. After 30 days I opened a case with PayPal. Glad I did not use my debit card. And this company continues to promote new products!

I ordered two weeks ago, and haven’t got a tracking no yet. I’m worried it may be a scam. I’ll wait a bit longer if nothing I’ll call the police on them.

I ordered an Oshen watch for 9, but that was US$, so somehow it worked out to AU$ 181.06. The order was placed on 27th May, and even after several emails asking for delivery information I have not had any reply. I tried telephoning, but all I got was a message saying 10 minutes delay, but after 20 minutes still the same message. I worry if the whole thing is scam! Loz Australia.

I finally received my watches on 7/3/2020, after buying them on 5/10/2020. The watches are okay, not worth $49.99 each(2), enclosed with instruction booklet! First you must download Bluetooth apps to make it work. I read that Scammers use specialized software to intercept your Bluetooth signal and hack into your device. Its called "bluebugging." Doing this gives them access to all your texts, contacts, photos, and call history... everything on your phone; since the watches can be used like a phone. No thank you. Like I state before, I consider this purchase a loss, or charity money. I do not feel safe using anything from this company. Note: My package came from: Think Tech Sales Ltd, 415 Hamburg Tpke Bldg G, Wayne NJ 07470.Not China, nor international. Googled them and they are known to be a scam company, many complaints.

I feel so stupid for falling for this scam. I just wanted to stay safe so I ordered and was charged back in April. Sending an email every day - no results and still no watch.Lesson learned that if it is too good to be true … it's a scam!

Do not buy this watch. Waste of money. Waited two months and when I got it, still trying to figure out how to charge the damn thing. No charged provided and the only instruction is charging interface is usb. There is nothing to plug into. Total crap.

ordered 10 May. Got a tracking number. No update yet.

Ordered watch 6/6/20. Have not received it so for. Guess I was scammed too.

Scam. Purchased on May 9th through Paypal. Firstly, not a confirmation order received. After speaking to customer service I received a personal email from her - strange. No tracking number. On June 9th started talking to customer service on Chat. Very apologetic - claiming everything was delayed because of demand and COVID. Every week until today - same customer service rep - apologies but no tracking number and no delivery date. Enough. Cancelled transaction today. Second time overseas scammers have taken me during lockdown - no more online shopping with deals to go to be true with overseas companies. SCAM!!

Checking on the watch that I ordered 99247117. The money have been removed from my account.

Same here, ordered 6/8/2020, no reply of any kind

They have had my money for three flippin months and still no watch, not even a message from them. I was so stupid to think this was the real deal. Never again and the Better Business Bureau will be contacted.

support@buyoshenwatch.com emailed me on 6/27/2020, for an order that was placed on 5/10/2020; received a tracking number, but it won't be available for 24 hours. Another waiting game. I am not looking forward to this purchase, because everyone said the watch is cheaply made with no instructions given. Usually I purchase name brands, got to stick with this safer method. No more 'too good to be true' purchases. Lesson learned.

Ordered 4 pieces in April - order was never delivered although money was collected right away. Looking for a way to cancel - looks like its a scam.

I wish I had read this before I ordered.I ordered one (1) with a 50% discount with free delivery and was offered an option for three (3) which I refused, then offered another item, refused and then two more items which I also refused (I recall 1 was a 'fashionable' mask). Sent off the order and received an order and receipt for 3 watches at over 3.5x the price.It was processed quickly by the bank. I have placed an objection.Numerous emails to support at Oshenwatch and the promoter Senior discounts at Coupon65.No responses from either to date. Not sure if order will be honoured, but I have asked for entire cancellation by both, as they had upsold and not followed my order.I would not recommend either company. I note that there are a lot of other very similar promotions. I can only assume similar outcomes.

Same story here. Mom ordered one, came months later and was a demo watch no charging cables, no charging port, and of course no power. Do not buy. We need to go after these scam artists. Good people work hard and get robbed from 1000s of miles away. It needs to end.

Huge Scam..... Once company gets your money that is the last you will hear from them....Others have complained, but company is still advertising despite complaints filedwith the BBB and states Attorney General...Customer service does not exist....

I ordered an Ogden smart watch 2 to 3 seems ago and I have not heard from them

258 dollars and shipment promised by May 5. Nada, nothing, no watch. HUGE scam and they should be found and prosecuted.

Scam Scam Scam. DO NOT buy this cheap made Chinese watch. They have absolutely no customer support after they get your money. They advertise easy no questions asked returns. Well good luck with that. I got sucked in to buying this crap watch on May 4th and it showed up completely dead on June 23rd. The directions don't even tell you how to charge the watch. I finally figured it out. Just plug it in to a USB phone charger. This watch isn't worth 5.00 dollars. They will not answer repeated phone calls or email. I contacted PayPal and had them try to intervene but they couldn't even get a response from them either. These people should be in jail for their dishonest business practices.

I finally got the watch after two months. it is cheaply made and not worth 5 dollarslet alone 50. yes, it is a scam in the sense they went to great expense to suck all us dummies into buying. hats off to them for a job well done.they are going to make a million. a very good lesson only purchase good brand names. we will be happy in the long run. I know better but fell into the trap anyway. find the time to laugh at ourselves. ALL BE SAFE !!

customer service will not respond or provide needed "facility address" to return this cheap piece of crap watch.

3.It took several months to receive my watch. It seems pretty cheap but actually works. The battery is almost dead and I can not find a charging port and no wire was included in the box. It now won't even turn on. No reply from several emails to Oshen.

Scam Paid for 2 watches and got nothing

I fell for this scam too, bought 5 watches last night online. It looked legit since there was even an article reviewing it on MarketWatch, which I thought was a legit website. I was charged $203 CAD right away from “THE WATCH STOREAJH” but also charged an additional $40 from “PRODUCT”. After seeing all of these comments, I called customer service 844 846 3452 right away (around 10:40 PM EDT), didn’t wait long, and got a live person! He asked why I wanted to cancel my order and asked if I would keep my order if he gave me an additional 20% off. I said no and just wanted my refund. He said he put my cancellation through and will send me an email. During the call, I checked my online credit card statement again and they had charged me another $203 and $40 within the 10 mins since I last checked! I told the agent right away and he wrote down the details said he couldn’t see it on his end but will escalate it and if I was charged twice, I’ll be refunded that duplicate amount as well. He said the refund would take 7 days. I got his name and employee number. I asked to stay on the line until he sent my refund email. I got my refund email but it only showed $179.41(US Dollar) and the email said 15 days for the refund! I pointed this out right away and he said, oh yes, it is 15 days. I guess I’ll have to see if the refund ever comes through… I’ll now contact my credit card company to hopefully block any future unauthorized charges. I have to wait at least the 15 days to see if the refund comes through before disputing the charges with CC company. Do not buy!

Paid for 2 watches but they never turned up; emailed the company many times, no responce when I called, ten min on hold then asked to take a survey and the phone goes dead, this is a scam

I gave this company a try on May 10, 2020. They gave me the run around. Called them on 6/6, office is closed. Then again today, 6/22/2020, placed on hold, recording states long wait, ten minutes for an agent. After ten minutes, to a survey asking how would I rate the company and the service and would I recommend them. Rating 1 the worse and 5 the best. Press 1 for each, for worse. Recording thanked me, then disconnected my call. Definitely a frigging Scam! I am so angry, about this. Now I have to dispute these 2 watches; one was for a birthday gift too. These people need to be arrested and hunted down like the thieves they are. Everyone do not buy anything from this company. And Mike from OshenWatch needs to stop emailing people for more products they offer! Crooks and Liars!

I too purchased and no watch, no answer to my requests for an update... It's a scam.

I ordered 2 watches on may 13th and have not heard back from them. Tuck my money,must be a scam.

Yes it is a scam. Same thing happened to me. Ordered the watches in May and still waiting and have not recieved them.

Yes, it IS A SCAM … The same thing happening to other people is happening to me!!!I ordered my watch in March!!!! Still WAITING!! OF COURSE THE MONEY WAS TAKEN OUT QUICKLY!!!I have tried ALL DAY to contact them through email and phone calls. They never answered the phone!! and the email had an error. I WILL BE CALLING THE BETTER BUSINESS BUREAU, GETTING ON INSTAGRAM AND FACEBOOK WARNING OTHERS NOT TO PURCHASE!! BUYER BEWARE!!!!

Almost 2 months after my order, still no watch. You can not call because you are waiting on the phone for a long time and then you are disconnected. The government should be investigating this scam.

45 days still no watch

I bought 2 watches on 5-13-2020. I have not received anything yet. My card was charged on the 15th. I did get a receipt. The web site says delays because of COVID. A month later, still nothing. Scam?

I ordered two watches on May 15 and my credit card was charged. I have heard nothing since and have not been able to contact anyone concerning the order. Is this a scam?

I ordered my watch 4 days ago and have heard nothing from them yet.

Ordered May 14 and credit card was charged same date. To date, no watch and no refund on my credit card. In response to my request for cancellation and refund was told that there was a delay due to Covid. Am convinced this is a scam and am kicking myself for not recognizing as such. However I do plan to go public by notifying local tv stations as well as appropriate agencies so as to alert others.

ordered May 5th, date my credit card was charged, no confirmation, no shipping, tried calling today to no avail

Ordered oshenwatch 05/31/2020 still no tracking # or ship confirmation due to COVID they say. Starting to think its most likely a scam!!!!!!!!!!

mark, I ordered 2 oshenwatches and paid $139 online but I have not received yet and when I call them they are not picking up the call, so I did some research and it comes out that it is a scam, do not buy

I am also victim of this! I ordered 4 watches as gifts for senior citizens in my family on May 8th, 2020 and like others have sent emails and I have not received these watches that I ordered.

Have been waiting for over a month for an O’Shea watch. This appears to be a fraudulent offer. I plant to initiate a class action lawsuit if I don’t receive a response in the next 5 days

Ordered one watch @ $49.00. My invoice emailed to me was for$143.23. After many calls and long waits, I finally talked to someone who supposedly corrected my invoice. Its been 7 weeks and I still have not received my watch. I am at this moment on hold for a supervisor, because the person helping me could not figure out the notes left Pryor. It looks like an exercise in futility.

I had multiple orders, but when I received the email saying that it was going to be 30 days to receive, I attempted to cancel with replying to the emails. No response, but definitely received more spam.I did find the Customer support number, 844-846-3452, Stayed on until the option for not knowing your order number. You will be placed in a queue for the next agent. I did not wait long when I called.I was successful in cancelling all of the orders.Hope this helps.Be blessed and be safe

I ordered one watch on May 30th and my PayPal account was debited. Like the others I have read above, I was fooled by the 7-day delivery promise on the receipt, only to see 30 days on the confirmation email. I was willing to wait as I've been looking for a similar watch as this. I assumed they would send me a Tracking Number to give me an idea of the waiting time involved.As the days went by and I heard nothing, I contacted them via email. Apparently they use the same reply as the rest of you have received: logistics, COVID-19, etc. Yet, like others, I now get offers from Mike for other products. I wrote him and stated, "How can I order other products from you when I'm still waiting for my first order?" Of course no answer. "Fool me once, shame on you..."I came upon this website and not only felt sad at the number of people who may have been ripped off, but feeling like I've been taken too. I will contact PayPal and see if they can help me get a refund. I'm usually pretty good at spotting scams, but this was very well put together and fooled all of us.John

I bought The new oshen watch may 5,2020. I have not received an Oshen watch. Is this Scam?

Best way to contact OshenWatch is go to buyoshenwatch.com. At the bottom of the webpage click "about us" or "contact us". At the bottom of this page a chat/message icon will appear after several seconds. They do answer after a period, they are rarely live. Remember do not be abusive.

I ordered a Oshen watch on June 2nd Have not received it , would like to speak to Customer service

where is my order

I ordered on 5/17/2020 contacted via chat but no reply said they will email answer. something tells me I'll win the lottery before I see the watch.

I placed my order for OshenWatch on 23 May 2020. I have been able to contact them by Australian telephone, but this is unreliable. Their email address only works for incoming. I have had the most success with using the chat/message option which is offered from buyoshenwatch.com.You need to click contact us. Then at the bottom of the page, the chat/message icon appears after a few seconds. When I placed my order I was supposed to receive an order confirmation but did not. Luckily I was able to copy the order acceptance online. The chat room is more of a massage place. Eventually, they will answer. And of course, be civil.Anyway as of 14 June my order is at Hong Kong airport waiting for Australia Post to move the item to Australia. Probably still a couple of weeks away. The very slow process even though sent priority express.

I am still waiting to receive the order I placed on May 20, 2020. Is this a scam?

I also purchased this watch before the last poster. No product. I have talked to someone at support who apologized for the delay, said that from the day of our conversation it would be 2 weeks latest that it would be mailed and I would receive the product after that.Three days later I received an email again apologizing, over apologizing, over explaining about the delay assuring me I would receive this product.So just the day before yesterday I wrote them after waiting yet another length of time telling them I didn't believe them and their excuse in that I had ordered myself three times from China since ordering this watch and I have gotten all three orders already. I asked for a refund.They wrote back and said they would offer me 20% discount and apply it right then and there to my bill if I would accept the offer. Please write them back, which I did. I said I would accept only if they agreed that once I got the watch if I was displeased, or if it didn't work, or if it arrived later than they had been assuring me of delivery, I would get a refund. I am waiting for their reply. I'm waiting and that's all I know currently.

To go along with a number of other reviews I have read, I purchased an OSHEN WATCH back on 5/25/2020 with the following statement on the Order Page: "Orders can take up to 7 days to deliver, but may take longer due to high demand. We will send you a tracking email once your order has dispatched." It is now 18 days later and I have not received any notification that my watch has been shipped. The only response I have received from the company is that the COVID-19 outbreak is effecting their logistics. Interestingly enough, I have had no problems with shipping or logistical issues with any of the other items I have ordered over the past 3 months. Of course the money was deducted from my bank account the day it was ordered. I will give it a couple more days and then contact the BBB here in Washington to file a report / complaint.

I also purchased 4 oshen watches on or about april and it has been at least 6 weeks. I have emailed them 4 times and have noy received a reply. all I get is because of the virus, please have patience. I am almost ready to call the better business bureau to see if anyone has the same problem . they took the 147 dollars immediately. I will wait about 2 more weeks, then I will spring into action.

I purchased 2 watches on May 1st, my order number is 95980215, it is now 42 days since your company deducted $129.92 from my debit account! I know our mail system in Australia is called snail mail People are blaming the virusfor everything, maybe they are coming by sampam or bumboat, your receipt said 7 days, maybe they went via Tibet!I am sure * Bob the Builder * could have fashioned a boat out of an old toilet seat, and rowed the bloody thing to -Australia well within 42 days!My( reluctantly) given email address is ...I still have faith in my fellowman, though it is waning.Please reply.Bob S.

I too fell for this. My first time to be scammed. Filed a claim with my CC. Ironically you can find all kinds of legit smart watches on amazon. I purchased one for $45 and really like it. Why can't Paypal block this to save people their hard earned money? Scamming and corruption have become the central evilness of this world.

Has anyone actually received this watch? I just ordered one today before finding this list of terrible stories. It looks like the watch to have with all the health features - I guess the problem is having it on your wrist.Thanks for any feedback and be safe...

I too fell for this. My first time to be scammed. Filed a claim with my CC. Ironically you can find all kinds of legit smartwatches on Amazon. I purchased one for $45 and really like it. Why can't Paypal block this to save people their hard-earned money? Scamming and corruption have become the central evilness of this world.

Update, Still no products. Called my bank, their sending me paperwork to dispute the charges. The bank also wants copies of any email correspondence with this 'company', for proof. The saga continues...

customer service #is 844-846-3452 I had very little wait time. and they offered to refund my money If I so wished

I purchased the ashen watch on a special offer. purchase 3 for the price of $123.46. Waited the requested 30 day period of cove-19 (which I think is a excuse for them) and e-mailed them for information on my order. No response waited a couple of days and e-mailed them again no response. Last resort Called them. 609 414 7087. went through robot call and waited than DUE TO THE HIGH CALL VOLUMN YOUR WAIT IS OVER 10 MINUTES so I waited and about every 3 minutes it repeated DUE TO THE HIGH CALL VOLUMN YPOUR WAIT IS OVER 10 MINUTES so I waited. After about 17 minutes the recording changed to wait time os over 5 minutes so I waited again wait time is over 5 minutes than on the third time robot ask how I liked the service got on a scale of 5 being the best. they received a 1. did your questions get answered and they hung up. So I have no idea if I will ever get the watches at all. No I would not order the watches again., their competition has to be better

I purchased oshen watch may 16. I never received watch. I ordered through PayPal. I contacted paypal june 8.PayPal contacted oshen watch. I received email from oshen watch that my watch would be shipped June 9. I will just have time wait and see what happen next

I ordered 5 watches on May 15, 2020 and have not received my order as of this communication. When will I receive my orders? ordered 1. OshenWatch 4 98913841 $149.42 2. OshenWatch 1 98914807 $29.99 It is over a month and if I do not receive my orders within the coming week. I will contactmy bank to retrieve my money.Carolyn R... - St. Cloud, MN

Hi,I ordered May 6 2020 and still has not received order acct 97203947I hope this isn't a scam, as this makes me so angry

I ordered my 3 watches 2 weeks ago - crickets, other than emails soliciting my purchase of additional gadgets from Mike at oshenwatch.com or mike at trendy something or other Likely shipping from china or asia, I will give 10 more days, and then dispute the charge to card!!!

Thank you William Rader! your order has been placed, order number 97557789. We will pack your order and ship it to you right away. You will receive an e-mail confirmation shortly. Orders can take up to 7 days to deliver. We will send you a tracking e-mail once your order has dispatched. Order DATE:2020-05-07. Order PAID: $58.94. SINCE I BOUGHT THIS I HAVE NOT RECEIVED ANY CONTACT FROM YOU. PLEASE RESPOND ASAP OR I WILL HAVE NO OTHER CHOICE BUT TO DISPUTE THE CHARGES ON MY CREDIT CARD. I NEED THE WATCH, I AM 86 YEARS OLD, HAVE HIGH BLOOD PRESSURE, HEART, KIDNEY, LUKEMIA, AND LEFT KNEE BONE TO BONE. OTHER THAN THAT I AM AS GOOD ONCE AS I USED TO BE! JUST A WHOLE LOT S L O W E R.....

I ordered the watch weeks ago,they processed my card I have not received the watch not an email or been able to contact this company, no phone .This is bullsh it.I got ripped off and I am pissed.

I ordered mine 5/19/2020 nothing. Can not get a hold of them. This makes me so angry!

I ordered my watch on May 31, 2020, and immediately received a confirmation. On June 8 tried calling the recorded response was about the pandemic. Sent them a mail requesting shipping date and tracking number. So far no response.Burt Sammis

This is a big time scam. I ordered this product 5 weeks , still I didn't receive the watch.

I ordered my watch on May 8, 2020. They processed credit card but have not had any contact since then. They have a great ad but I do not know if they ever intend to send product.

I bought the watch on April 30. I have tried to call and they put you on hold indefinitely and then disconnect you. I’ve sent an email and awls I get back is that they’re having problems with the pandemic and shipping. I now am believing that this is a scam

Like everyone else, I placed my order on 5-10-20, and as of today have not received my watch and no responses to my inquiries. I will be filing a complaint and try to get my money refunded.

Do not buy from this company. I have not received the watch after 4 weeks. Unable to get any response either by phone or e-mail. A British Co. not located in USA DON'T DO BUSINESS WITH THEM no support Going to bank to get money back if possible. They SUCK BIG TIME---^)%)%)%% Canadian Co.

I ordered Oshen Watch with extended warranty and paid. This was on 5/18/2020I’ve never received watch. Tried contacting them with no luck.BIG SCAM!!!Terry

Tried finding info about this company when I came across this page. It's so sad that someone would take advantage of people during this time. I also ordered multiple watches as gifts last month along with the suggested Playbeatz. I have charges for all of the items and have never received any email notifying me of a receipt of purchase or an expected shipping date. If customers don't get their purchases, I hope these people go down. Chances are they will get away with it.

I ordered mine on May 12th and have been checking everyday. I have not received an email nor have I received the products. I was charged $123 and some change. One of the watches was supposed to be a Father’s Day gift. Unfortunately, it looks like we have been scammed. This is so disheartening.

I am going to the bank Monday, to put my claim into oshenwatch, BIG SCAM!!!!

I called my bank to dispute this purchase and to get a new debit card. And I transferred most of my money out of this account into another bank account, to be safe. Glad I did not use my PayPal account on this one.

Ordered my watch 5-18-20. Immediately debited $58.94. I received an email with an order number, but still no watch as o 6-6-20. I agree we've all been scammed! Columbia, SC.

I purchased two watches, plus the insurance warranty on May 10th. I never received the email confirmation number, as stated. Emailed twice, no reply. Called the New Jersey number today June 6, Saturday, says their office is closed. Unfortunately, I think I have been scammed too.

I ordered 1 watch but the email sent to me said I had ordered 3 complete wit 3-lifetime warranties. I rang the Australian phone number and explained to the very helpful young lady on the other end my situation and asked for a refund, to which she said the money would be in my bank in 7 to 10 days. Today I checked my account (5 days later) and there was all my money back.So, I am sure they are not a scam. To everyone who is waiting for their watch be patient.If you are wanting a refund, keep trying. Most of all are polite.Laurence.

I posted info about my experience back in beginning of May, but wanted to add to it because it may help all of you who think you are stuck with the bill. You must file a fraud claim with your cc company. I contacted my cc company once I realized that Oshenwatch was unreachable and unresponsive by phone or email and I had no confirmation of my order. I filed a fraudulent claim form online with my cc company saying I never got my product. The cc company reversed the charge after 3 weeks but also told me that they are waiting to hear from someone at oshenwatch to confirm my claim and it could end up being charged back to me depending on what oshenwatch says. Just today I received what looks like a legitimate email from support at oshenwatch stating they canceled my charge and notified my cc company. the reply from them had my original email I sent them after ordering the watch and couldn't reach anyone. So they were able to find my old email and reply off it once the cc company contacted them. It would appear that they have no problem taking everyone's money and provide no watch but will refund it if the cc company challenges it. Imagine how many people don't challenge the charges so they get away with it. It's not too late- file a claim to dispute the charges

I used PAYPAL also. I plan on contacted them also. I tried calling the number they have listed and was on hold for 15 minutes. The same recording kept repeating the same message.

RIP OFF. I orderedone & was charged for one and never got one! That was over a month agoBEWARE. This is a scam Minnetonka MN.

Really this is a shame to steal from people with all this is going on in the world. I really hope this is a mistake we all get our watches

I'm making a claim via my Credit Card. Oshen are a bunch of c--ts!

Why can't I reach customer support? What a way to do business. I am worried about my order and nobody is there. I am going to be contacting PAYPAL in the next day to cancel my order. Covid 19 is so easy to blame isn't it.

wow you pulled it off, and proved [ it takes money,to make money].A very clever,and ingenious operation. I applaud you, and congratulate you.I ordered 3 watches,but did not read between the lines.Your ads were very well done,and I was easily swept away,congrats again. I now remain more cautious than ever, and I should have snapped.I will not be ordering any more watches on line.A great learning lesson for me. Fred.

SCAM ALERT. Sorry to inform all of you but your money is gone. This isn't a real company, the said they are in Europe, Norwegian, but your money goes to Hong Kong China. Its a straight up scam, you lost your money and there is no watch coming any times soon. They cant even be sued, because whoever did this ad, can claim Covid is delaying the shipments. The address of the factory is 68308, G/F Kowloon East Building, 12 LeI Yue Mun Road, Kwung Tong, Hong Kong. This factory is shut down, and is not operational. Not a single watch was made here. They paid half a million dollars for all the ads, and profited millions from all your credit card purchases. Classic pandemic scam. Here is the contact info I was able to gather through a lot of searching. Try and get in touch to these monsters.Email: support@buyoshenwatch.comPhone: Northern America (Toll Free): 844 846 3452United Kingdom & Ireland: 8708 200084Australia & New Zealand: (02) 8607 8316

I order the watch, earpieces and insurance back on May 2nd, no replies and no products.

I purchased one on 17 May 2020. Received email to acknowledge payment and that I would be notified when it was dispatched. I have had no notification and emailed to ask why it had not been dispatched. I have subsequently demanded cancellation of order and refund of money had no response and suspect I won’t get one. Sure it is a scam.

I ordered a watch on the 9th of May. Received a confirmation number and was told I'd receive a confirmation email. Did not receive the email. Have sent emails about my disappointment, received nothing in return. Finally found a number after an extensive search. Called it and it sounded legit for a minute, then sound like total bs.. This have to be a scam.. No legitimate business would act like this.. 6/3/2020, still no watch and no contact from whom ever leads this scam. I will say this, whoever set up that whole thing went to great lengths on website domains!!

I ordered my watches and paid for them March 12. Have not even been contacted by the company . No confirmation number .They had a chat site by which they said they had no further info. Something is fishy here.

I placed my order in May 12, 2020, did not receive a Tracking Number, Called and said I would have to wait till June 12. I have also emailed for Tracking Number Nothing!! Still trying to get any information , same as Wish and other online purchases. Takes forever to get any replies if you get one at all. Same old excuses.Never buy anything online.

This company is definitely a scam. I bought one alone and then bought the four pack and never got anything. I spoke with someone, but got the same story that they could not get it here because of the virus. They refuse to answer an email. I know it is not real. They should not be allowed to continue to advertise. The lady said she was in New Jersey, but I think it must be China. It is a total scam.

Same here, I ordered two watches a month ago never got them

I ordered 2 watches on 5/23/2020 and today is 6/2/2020 and still have not received them. This is a SCAM. I can't find a phone number to contact them. I am going to put this on Facebook.

I am now waiting over a month and still have not received the products I ordered. I sent numerous emails to their email address and never received a reply. There is something not right here.Since this is an international company, there should be some international authority that can check into this so people are not being charged for items they are not receiving. There does not seem to be any customer service function in place for this company.Very disappointed about this company.Andrew

You didn't send a charger with the watch . It does not work

Try find a phone number or something because I ordered mine on May 18 and haven’t gotten anything

Also purchased 2 watches with no reply or watches bought on 12/05/2020. If a scam should be busted. Robbing people of hard urned money.

Sent 3 emails in the last week no response. They have charged my CC. They have my money as 5/14/20 and I don't have the watch. Sent my recent email today and no response.

I do not understand why I have not gotten my oshen watch yet, it seems to be a scam but I hope not

This company is a scam and should be taken off the internet

l ordered this watch on May 11, 2020. Usually, when I order something online I get an email right back confirming the sale with an order number. Not so with this purchase. I checked my bank records and found that $114 was deducted. I used my cc for this purchase. Any way to get a refund? This was the order number and date of my bank statement. #13174000011 on 5/11/2020. Any help will be appreciated.

Ordered watch 3 weeks ago, order # 96791330, no watch yet WHY?

Ordered April 30, 2020, still no watch!!!

I bought a smart phone last Friday 29th May, invoice cost including postage and handling came to $108.90 yet my credit card was charged $170.15 barry central coast nsw.

Ordered my watch on May 8th but have not yet received it. I sent an email to their support number and have not received a response. A perfect example of what customer support should not be!

My name is Laurence, I am like Joseph, still have not received my watches that were ordered and paid for on 3/5/20. I am going to try the 02 number again tomorrow 31/5/20.

Hello I'm Joseph L.I still don't get my order since Two or Three weeks.The Oshen Watch Health.Cost $149.00I need my Watch or gives me my MoneyBack... That's a Shame...

Did you get my order for the $49.95 Oshen Smart Watch?Wayne D.

Hello, I was ordering the Oshen watch and I got distracted. And ended up ordering more than I needed. Please delete the order for Three (3) Oshen watches. Because after I called my Bank. They told me that two orders went through. 1 for 3 Watches & 1 for 4 Watches and an additional $59.99 for doubling my order of four (4) Watches. I only need the order of four Watches which is doubled to (8) Eight Watches after paying $59.99 extra which was paid. So please Cancel the order for three (3) Watches. And return my money to the bank. Thank you. I also need to speak to a Representative for this Company by phone. What is your phone number?. This is very important. Thank you!Ms. Denny.

I ordered a watch as well and have not gotten a confirmation number and I haven’t received my watch but the money was taken out of my account Vivian M.

Waiting for my watch and playbeat . Total cost for both was $148.89 , $109.95 for watch and 29.99 for playbeat. Placed order on 05/13.So far no email or nothing from them.Looks like I got duped.

My credit card was charged $118.90 and as above, never received the merchandise. All email addresses associated with this "firm" are invalid. Tried three different ones and all returned as "undeliverable".

I called the 609 number and get waiting for the next 10 minutes 5x,s. Finally, I looked up the number and found it belongs to Michael A NasellI (AKA Michael A NA ). His address is 8 Evesboro Rd., Crosswicks, NJ 08515. He supposedly works for Gage & Tollner as a Server. He has family members in Waldwick, NJ/Allendale, NJ/Crosswicks, NJ. His home phone is disconnected. If you get an Email from Mike@OshenWatch.This is the guy .! The best thing I was told after calling NJ FBI Like they really wanted to be bothered, was to contact your local FBI and report the scam with the information I have provided. I got scammed for $53 for 1 watch which I never received! Report the scam to your local FBI. Thank you and Good Luck

No watch and I paid with PayPal. Patiently waiting for my wonderful and fabulous could refuse watch to come in. I'm such a sucker.

I am waiting for my watch, ordered on May 3, order no. 96514690.

I have tried sending an e-mail to you about my purchase but have not gotten a reply. I ordered 05-09-2020, order number 97901094...

Yes now it’s sure that this is a scam and no one will get any watch Visa , master card, and PayPal should take the notice

This is a huge scam! My mother bought 2 for herself and my father on 5/23/2020. Today (5/27/2020) she woke up to her computer screen displaying a message. The message appeared to be from Microsoft and she could not click out of it, nor did it go away when she tried restarting the computer. I never saw the message but my mother said it stated something along the lines of “Your identity and financial status are in jeopardy” and then provided a phone number she must contact to resolve the issue. Upon contacting the phone number she was out on the line with an Indian man, she said this seemed normal to her because Microsoft is a tech company that often outsources. The man told her she had 4 charges pending verification on her card. One charge for $2789 to a Russian Sportswear, one charge for $2879 to a porn site, $1589 to a clothing site, and another charge of $2489 to something else. Upon explaining all the charges to her the man also informed my mom that these charges would be verified or go through in the next 2 hours. So my mom begins to panic. The man then proceeded to ask her if she had made these orders herself which was obviously a big fat NO. Then told her she must have because she verified it through an email, with that she responded explaining to the man that don’t you think if they have gotten into her computer they have also infiltrated her email? DUH. The man then told her he did not have the ability to help her but he would connect her to his supervisor who can. The supervisor another Indian man then got on the phone and asked my mom exactly how much the balance was on her account, she told him she did not know because she cannot access her computer. He then asked her for the pin so he may access the account to check, again she told him she did not know because again that information was on her computer. Then she started to pick up on what was going on once the man told her what she will need to do is take all of her money from her account and transfer it to a gift card or promo card. Once he said that she realized immediately that these were the actual scammers themselves attempting to drain her account for what was left. She literally said “You f*****g fraud” then hung up the phone LOL. After she figured out what had happened she then had to go through the process of contacting both credit card companies and our bank to patch up the situation, inform them of the fraud and reset pretty much every password ever. This has been the first time she had ever used her phone to order anything online. Norton Security informed her that because she has an Android her information is not protected and that is how the scammers were able to do what they did. All she wanted was something to help keep track of her and my fathers health especially because my father suffered a stroke about a year and a half ago. It makes me incredibly sad to see these disgusting people taking advantage of those who simply want to better their well-being.

Has anyone received an OshenWatch from this company?

This is a SCAM! Ordered on 5/4/20 and tried to cancel on 5/4/20 due to being charged a warranty fee that was added without my authorization. I have emailed them 4 times and they have yet to respond. Contacted my bank and they can not get involved until I receive the product. RIDICULOUS! Do not buy this product, they are thieves and will steal your money and you will not get your product.

We ordered a watch on May 9th 2020. Have not received any watch. Have sent two emails to support@buyoshenwatch.com with the order number and no answers. Wondering if this is a SCAM. They were quick to charge our CC.Thanks,

I ordered this watch, according to my bank they got the money for 2 watches but I haven't received anything ordered on April 25,

Total Scam. No email from them and they keep saying it takes a while. Exactly what everyone here is experiencing. I disputed Paypal but expect not to get a refund. Chalk $118 lost due to stupidity as I'm very careful. This site automatically does set PayPal for recurring payments. TURN THAT OFF ASAP so they don't take money out again.Changed PayPal account passwords and implemented two-factor authentication. Hopefully, someone will prosecute this company for this fraud.

I will be notifying my bank about this scam. Have you no shame? Bad, bad karma ... MA, FLA, USA

A mistake was made in my original order and showed orders for 3 watches instead of only 1 on 3 dates. I talked with Gordon today who was extremely helpful, patient, and kind in helping remove 2 of the orders and get one through. I want to thank him and the company for his service. You have a star with this Customer Service Representative.Kind Regards -Karyl F.

Thank you for the information! I ordered a watch May 2nd. I figured with the current situation it'll take awhile. At least I now have contact information :)

I ordered on May 16 and can't get a hint of shipping timing even though website claims delivery in 7 days. If I don't hear soon will place a claim with Paypal to get billing reversed.

ordered on May 6 and have not received anything other than being billed. Monday is a good day to end this problem. Hope that no one else gets taken by these people.

People are definitely jumping to conclusions far to fast when they definitively call this a scam just because they didn't receive their purchase as soon as they would like.From all the comments that I've seen here, I really doubt that it is a scam.BUT that doesn't mean I'm happy with their customer service!When I purchased the watches (which still ahve not arrived), it stated that I would receive a confirmation email--that has NOT happened.But, it also did warn that because of the current world situation, there may be a delay in delivery.That alert at the time of purchase is what I base my "not a scam" thinking on with these "relatively short" time frames. AND, assuming you paid with a credit card (or Paypal), you have no reason to go out and try to get an attorney or worry about your money--once a reasonable amount of time has past and you still don't have you purchase, simply file a chargeback request with the credit card company...real easy.For those of you still considering a purchase, just be aware of the fact that processing and shipping of the orders seems to be extremely slow and you will probably not be able to get any real information on the order while you wait.But, chances are that you will eventually get your purchase.Just in case, make sure you use a credit card or Paypal for the purchase. I'm far more interested in seeing some REAL, OBJECTIVE opinions on the quality of the watchesBy the way, I vaguely remember seeing something at the time of purchase that lead me to believe that they ship with DHLGlobal.My experience with any eCommerce business that ships with DHL Global is that they are extremely slow.That could be a part of the problem we are experiencing here...

I was about to buy today but I saw these messages and changed my mind. Thank you for sharing and sorry for those who got scammed.

I ordered one watch and was charged for two. I emailed them, no result, yet, they charged my account for two watches. I think they are crooks!

has anyone received a watch?

I ordered one of these watches never heard anything back. I will be contacting my lawyer and I will catch these theives.

the phone number they're giving for Australia isn't even a legitimate phone number believe me I live in Australia! That is not an Australian phone number either mobile or as you guys call it cell phone or landline!

well damn, I got suckered out of $10. I hope my bank can reverse it.mike

Contact WWW.OSHENWATCHSTORE.COMBy Email: support@www.oshenwatchstore.comBy Phone:United States: 1 855 884 0385Canada: 1 844 846 5323United Kingdom & Ireland: 44 3308 081445Australia & New Zealand: 61 8 7282 2000COMPANY ADDRESS:PY DIGITAL MARKETING LIMITEDRM P 4/F LIADRO CENTRE72 HOI YUEN RD,KWUN TONG KLN HONG KONGNot sure if this is a scam or not. I have called twice and spoke to someone both times. They had my info but because of the volume and covid-19 have not received my tracking number. I ordered May 9, 2020. Checked my card and received only one merchandise process. I did ask the woman if this was a scam! Of course, she said no.Good luck. I'm going to ride this out just for the heck of it. Sure glad I only ordered one watch. Still waiting

I ordered an OshenWatchLuxE over a month ago. I received no confirmation. I have tried to contact someone and just kep getting referred to an answers site for a $5.00 membership fee. I’ve had experience with them and they start charging a $29.00 monthly fee that is hard to get out of. I kept saying that I want the issue resolved by a live person or I would contact my credit card company for my $$118.90. That is where I am now.

Thank you all for your comments. I was very interested in this watch but now I know it's a scam. I appreciate you letting me know and I'm sorry you all got ripped off.

I can't believe this happen to me. I have been waiting on my watch since. I ordered it on May the 9 here it is May 19 still no watch

Ordered a watch, but did not get an order confirmation or even an order number. I send them an email, but no answer. So I called my CC and cancelled the charge.

I ordered on 5/10/20. Can't get in touch with them. No shipping info available. Took my money and then 2 days later took warranty money I did not approve. Filing a complaint with my bank and BBB.

This is just a scam DO NOT ORDER FROM THEM. Order on May 2, 2020 and still not received.

Ordered watch on 5/7/20 and have emailed and attempted to call customer support six times, no response or answer on the calls. Scam

SCAM! Charged for this over two weeks ago and nothing since. Upon review I was charged for Warranty Protection although I declined. I weill be filing a fraud claim with my credit card company today.

Purchased and charged in May 6 2020. Received order # but no other correspondence. Wish I had seen these comments before placing order. I don't have money to give away like this. Definitely sounds like a scam. I'm trying to figure the next step to take. What a shame that these people are taking folks hard earned money like this!

Ordered May 6 2020, money taken out of account same day but no invoice or any correspondence sent Should have checked out more thoroughly!

Sorry to say I'm another one that got scammed by this. I bought the watch about the extended warranty realized it never sent me an invoice didn't pay much attention week went by no watch tried to contact the company through several different emails could not get a hold of the contacts at my bank filed the necessary paperwork of this being a scam so hopefully, I'll get my money back too many people out there scamming us now with this problem we have going on so all I can say is triple check before you buyRegards ACT

Having PayPal as a payment option is what's making me think they're legit. However, these reviews are bad. Did anyone use PayPal?

Its a scam. ordered 3 watches, never received watches, never could contact company either through phone or email, stay far away from this company

I can’t believe I fell for this. The site seemed a little sketchy but I really wanted a watch with these functions. No confirmation email, only emails that my order is still open. Every time they email the watch looks different! So mad, I just opened a case on PayPal. Hopefully I’ll get refunded!

May 15, 2020, from an anonymous buyer St Petersburg, Fl.Ordered Oshen watch ten days ago. No email was sent to confirm sale but have an order number and cc was charged after the transaction. Called phone number but time was too late. The message said to call the next day which I plan to do. So glad I did not order three or more of the product. If no answer to phone call will call cc company and charge fraud. However, their address seems to be Denmark. If this a scam it needs to be investigated. There were lots of great reviews

Also ordered, they took my money, I waited as they said 7 days, nothing. Said they would email, did get a txt wanting me to say yes or no on a question they ask. Somewhere there is something wrong for as soon as I bought the watch advertised, out they come with what they call, luxe.I have posted an email, twice, no reply.someone should look into this before it gets worse. I am pissed too.

Do not trust or use this site. My down the drain! The only way to reach them is via chat on conact us tab on website. Becsaues i havent received ny watch i initiated a refund and i`m still waiting. Super pissed!

I ordered online and it said my bank declined it so I tried again and it declined it again. I check on bank account and I was billed for six watches. I called the number 844-846-3452 and a man named Lock came on and said I only have one order in, and that the other five since they are in pending at the bank will roll off in a few days. He then gave me an order number. I have read all the comments here and I believe that I have been scammed.