Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Kids Live Safe at kidslivesafe.com is not a scam, but I think they misrepresented their services and cost in a deceiving and unethical manner. They requested a $1 fee to verify you. They give an explanation that the $1 is only for verification purposes to who they will be sending the list. There is no easily seen verbiage to inform you that you are signing up for a monthly service fee of $29.97. They will bill you without a statement or any indication this will occur.
Contact numbers:1-800-301-59051-800-276-69401-800-601-05151-800-835-2932Address: 3905 State St. #7228, Santa Barbara, CA 93105Hours of Operation:Monday - Sunday from 5am to 9pm PT.>
Contact numbers:
1-800-301-5905
1-800-276-6940
1-800-601-0515
1-800-835-2932
Address: 3905 State St. #7228, Santa Barbara, CA 93105
Hours of Operation:
Monday - Sunday from 5am to 9pm PT.>
I have called to cancel my service with them and ask about the $29.97 charge to my credit card. At that point, they mentioned that I had signed up for a 7-day trial. They said that they had emailed the information of the trial. I did not see this email but regardless, this information should be upfront. They needed to have mentioned that it was part of the $1 charge.
I am disappointed in how they acquire customers. I have participated in many trials from various companies. Some of which I have continued with and some that I haven't. I have always known that I am signing up for a trial. The fact that this company does not make it straight forward is very misleading.
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4
This is a scam- I don’t know how I even got signed up for the free trial, and I didn’t agree to pay a recurring fee of $29.93. I want my money back!
I'd like to cancel my subscription and the free trial
HI may name is Troy Johnson I would like to cancel my subscription ASAP.
In order to become a member of their 7 day trial membership, you MUST click a box that confirms that you understand our terms and conditions. These terms and conditions are clear and spell out that if you don’t cancel your trial membership within 7 days you will be automatically enrolled into their family protection monthly subscription for only $29.97 per month.But, I guess, like me, alot of people did not bother to read the Terms and Conditions because it is too long.Going forward, Kidslivesafe should place a message on their registration or signup page briefly telling users they will be charged after the trial, if they do not cancel.