Is Vincial a Scam? Review of the Online Store

Vincial.com is definitely a scam. I ordered pool supplies and received five face masks. Contacted them and they assured me it was a mistake and they would get my order out. Original order was placed in June 2020 and they cannot even be contacted now. What a SCAM! Why can't these scammer be stopped!!

Major scam! stay away from buying anything from this website or company. never received my order. Company appears to be a US based but in fact it's a Chinese scam and they don't have any presence in the US. SCAM!!!

I cannot address enough how much of a scam this company is, stay away from it. If you find yourself already in the process of ordering, cancel the order now and dispute with your credit card company as soon as possible.

Surprise!!! The 2nd set of pool stairs that was sent out to me has once again been lost. Please explain how this item makes it from China to Windsor, CT without any problems, but once it reaches CT and after an "attempt to deliver" it gets lost!! I guess the good knews is they have offered to resend a third set.

STAY AWAY FROM THIS COMPANY

I ordered a pool cover and 3 months later NOTHING!! They said if was delivered to my mailbox??? What?? They told me they would send me another one… guess what NOTHING!!! Then they offered me a full refund, I said yes and then they starting negotiating with me about maybe a 75% refund. I don’t know how they sleep at night taking money from innocent people who have real jobs!! I still haven’t got a product or refund.
THEY ARE A SCAM COMPANY!!! DO NOT USE THEM UNLESS YOU LIKE TO GIVE AWAY YOUR MONEY!!!!

We’ve purchased 0n June 20, 2020 attached :

1)saltwater pump for Intex swimming pool

2)solar panels for Intex swimming pool

After 3 weeks since purchase we’ve contacted above merchant and asked for our above items which
NEVER arrived to us.
They replay to us with a phony Chinese tracking #,
So we contacted PayPal and Ebay for refund and initiated our First dispute via PayPal: unfortunately PayPal denied our dispute because of phony tracking #
So we initiated our Second dispute via PayPal on August 18, 2020and somehow PayPal closed this case too saying something about escalation: WE HAVE NO IDEIA about Any escalation!
We NEVER receive Any of above items from Chinese scam bags!!!

There ONLY was an empty small enveloped arrived to our mailbox on July 9 from China, BUT NO ITEMS WE”PAID FOR EVER WAS sent to us!!!

DO Not BUY ANYTHING from Chinese online scammers!!!

DO NOT order anything from clinical its a scam that takes your money and you get nothing but a run around..fake tracking numbers and emailing them is useless...they start by telling you they will reorder the product and that one never shows either .the same tracking number problems occur.then you get a email telling you that due to parts and labor will you take 75%of your refund then it's 85% then 90% and nothing gets refunded just a cat and mouse game with them.

This is a scam, never received item nor refund

Well, the site is now gone. They are 100% scam artists. Everyone seems to get masks, not what you actually ordered. Even the tracking site was a scam. Waiting for PayPal resolution.

Ordered a6 foot diving board and did not receive it. They claimed it was delivered. Checked out the complain sites online and have discovered this site was a scam online site. Having taken orders and shipped nothing or in some cases COVID 19 type masks. I have disputed the charges on my card.

Ordered pool pump June 20th 2020 for $70 and recieved a pack of 10 face masks today August 14th 2020. I'm not happy! Called my bank and they are filling a dispute claim.

I ordered a Pool Pump F1000C from this company 6/28/2020. I have the receipt and it was processed through PAYPAY. They sent me face masks that I did not order. They have gone back and forth with me several times trying to make me pay for customs and shipping. Started they were only going to give me back 60%, then 70%, then 80%, then 85%, then 90%, then they said they were keeping $7.00. I kept replying back telling them to refund all my money. I put a claim in with PAYPAL and with my Credit Card company. I still have not received my money back. They are lairs and thief's. One name is Leroylwhite that has been contacting me. The company is supposedly out of NJ but they are actually in CHINA!!! If this company sells dresses how come when I looked for a Pool pump it didn't say anything about dresses. They kept saying times are tough I hope you understand. Well guess what my money doesn't come easily either!!! I work hard for my money, I don't steal from people.

When I contacted my Credit Card Company they told me I am not the only person this has happened to, that just that week I was the 3rd one reporting that I received Masks instead of what I ordered.

Be careful everyone!!! Don't trust anyone!!!

YUP same just happened to ordered a pool pump waited 45 days and just received today face masks!!!!!Fraud why does the internet let these people freely scam 'steal from people

MAJOR SCAM Send you covid mask for Pool Products you orders !!!!!!!!!!!!!!!!

I am still fighting to get my money back and I used PAYPAL!!!

Me too! Face masks instead of the pool pump. Just received it today. Wish I seen this page before I made my order.

I had the exact same experience. Got PayPal involved and accepted a 90% refund after going around and around with these weasels. Definite scam site. I wish I had read the reviews before ordering.

I also ordered a pool pump and received face masks. 60.00!

I ordered a pool pump and received face coverings

I been scammed I ordered a swimming pool ladder and received 6 face mask

Same here. Ordered a pool ladder for $75.00 and received 6 face masks. After haggling back and forth, they wanted me accept a partial refund or send the masks back and pay shipping myself. I finally settled for no less than 95% refund. I too wish I had seen this site before I placed my order.

I'm been scammed to. I received face masks when I ordered a solar pool cover.

Me too! I wish I had found this site before ordering.

I ordered an Intex salt system for $68 and received a disposable face mask !!! with the technology that we have it looks like there would be some way to find these people and prosecute them !!!

All this comment above exactly happened with me I ordered a water park for 66$ and I receive a small package of covering face mask

I bought a pool pump motor and got n95 masks. Contacted my bank. Hopefully they can help shut these scam artist down

I ordered a $73 polaris pool cleaner and got a small package of 5 face masks. I believe they do this to delay you into realizing that you will not get what you ordered. I called my credit card company who immediately reversed the payment. the price seemed legitimate for a refurbished unit so I thought it might be legit. from what I have researched, vincial is not legit. their phone number is also disconnected. I hope that the fbi find them soon before more people get scammed. but most likely this company is based in china.

I ordered a pool slide and received a small package of face masks in the mail. What a scam!!!!!

I ordered a pool pump from them and also received a bag of face masks. They need to be shut down before they rip more people off.

I ordered a pool pump also. Placed order June 18 2020. Received a bogus tracking number with the last tracking info of June 27th. Today is July 19th. And no pool pump or new tracking info. Feel like a fool for getting so suckered!

I ordered something from them and today in the mail I get a pack of facemasks as well. Not even remotely close to what I ordered.

This site is a SCAM. Too good to be true prices... exactly that. I ordered a serger sewing machine, and received a small bag of face masks. Absolutely shameful

I just received my face mask today after ordering something totally different

"Too good to be true" deals. I found two items that were selling for over $300 on eBay and Amazon, my local stores are all sold out, yet they allowed me to add hundreds of them to my virtual shopping cart at about $60 each!

Verdict: smh, stay away.

There are a whole bunch of websites using the same banner image and running the same scam of lifting products from Etsy and pretending to sell them at a lower price. These websites are all designed for phishing so shopping with them compromises your account and card info. Avoid. hxxps://bit.ly/OrseleScam