Is Get Polaire a Scam? Review of the AC Store

The company is fraudulent, file complaints so they get shut down and aren't allowed to rip off customers for selling a $20 piece of trash.

I received one product after a six week wait. It was not a Polaire product but a cheap knockoff that does not even work. The cord does not fit in the port. Never received the second item. Return address is PO Box 5001 Istanbul-Turkey. It was a expensive lesson.

My conclusion is now that this company is a fraud.
I ordered 3 products after that Polaire YouTube commercial early July. (Did not know that YouTube does NOT check the companies of the ads they show). Order should have been delivered within max 30 days. Got the first 2 within 30 days (just barely). The first one leaked. The second one was delivered like it had been opened up and taken apart and that case also leaked. The third one has still not been delivered. (not that I still want it anymore)

They use a customer service company to handle the questions. But other then delivery questions no reply is being given on refund and returning. No confirmation of recieving the message is being given (or at least takes a long time because I still have recieved nothing after 4 (website message)and 2 days (straight mailadres).
I have complained through the website and even on their response e-mailadres I got earlier from them after questions on the delivery I stil have not had an answer.

On top of that the products given are Arctic Air coolers out of China and no Polaire name on the box (chinese knockoff?)

I believe now that chances are big I will never get a reply and/or money refunded.

Do you have their email or phone number? I got scammed as well.. 😔

This is the email although it won't do you any good. File complaints with any authority you can and maybe we can get them shut down!
support-cscpremium.com

I received a product which is obviously a returned item. My mail tag is put on someone else mail tag. The product is a defect. The water compartment cannot hold water and cannot be used. I don't think I ever received a receipt. There are no company name, address, return or contact information on the box or description booklet. It is a scamp! I paid over $100 CAN for such a cheap plastic box. Hesitate ever to shop online again!