Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Cleanula located at www.cleanula.com is a fake online store claiming to sell Lysol products. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
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I ordered Lysol disinfectant spray from them on Jul7.2020 was charged and checked out received an email confirmation as well as a copy of a receipt!! All looked good as I was redirected to this site by Amazon Shopping I believe?? Well were a religious order and have been scammed by this fraudulent company BEWARE
I also ordered Lysol products, they sent me a confirmation email with an order number. But when I could not check on the status of the order and found the website had been taken down, I suspected that I had been scammed.
I have been Scam. Cleanula is a scam, the website is closed now. They charged my Paypal right away the invoice amount was $45.76 and they charges $52.00. As of this day I have not received the products nor received a tracking number. I reported it to Paypal they closed my case saying Transaction not covered under Paypal Purchase Protection. TAnd was ask to contact the seller. Can Not contact the seller. The person received the payment from Paypal was Diana Vieux,www.Cleanula.con did not show on Paypal billing. Scam Scam Scam. Now I am out of $52.00 and (5) Lysol Disinfectant Spray.
PayPal REFUNDED my money today. Took a while; but it was refunded. Also had notified my credit card company of the fraudulent charge. If you keep banging on Paypal's door someone along the way WILL LISTEN! DO NOT GIVE UP!! WEAR THEM DOWN & YOU "WILL WIN!" Blessings to everyone in getting your money back.👍
Oh no. That’s crazy. File a dispute with your bank that’s associated with your PayPal account. They should give you a provisional credit and upon their investigation they should rule in your favor. I am so upset with PayPal these days and the way they’ve been handling matters that I haven’t used it with my past purchases. Good luck.
Cleanula is a scam. They charge you right away and never send you anything.. I typed in Lysol and the company Cleanula popped up And a bunch of Lysol products was listed very very cheap and I mean it was set-up like it was for real, but not.
For those who ordered by PayPal and received tracking whereas you didn’t receive your stuff. What was the outcome? Did PayPal deny your request. I’m inquiring because I’m having issues with PayPal with another bogus site. Thank you.
You need to contact the credit card or bank card this charge came from. Paypal cannot deny you your claim if they can't prove otherwise. GOOD WORK in wearing Paypal down. YOU NEED TO KEEP FIGHTING. Meantime, contact your credit card or bank card to let them know what's happened and have them "investigate" the charge. Paypal has had so many bogus sites to contend with; it's no wonder they set up a "robo" answering device that unfortunately favors the Seller and not the buyer. Shame on Paypal!! NEXT, BE SURE TO SEND THEM THIS WEBSITE ADDRESS AS SUPPORTING DOCUMENTATION TO SUBSTANTIATE YOUR CLAIM TO BOTH YOUR CREDIT CARD COMPANY OR BANK AND PAYPAL. "Power" is GREATER IN NUMBERS. Either one can't deny that. GOOD LUCK getting your money back. I'm locking horns with Paypal as well, and awaiting my refund which they can't deny due to the documentation and bogus tracking information Seller sent.
Hi. I bought stuff from another scam site where they provided a tracking that stated my stuff was delivered. I filed a claim with PayPal. They denied my request stating it was delivered. I asked to reopen it. Denied again and once again. THREE TIMES PayPal denied my claim. I asked for it to be reviewed by a “live” person. Reason being I went to UPS, explained I was being scammed so they gave me a printout of the tracking. It turns out, although it stated delivered at my home town, the tracking UPS provided stated it was delivered to a different address with another persons name. Now mind you, even after providing this info to PayPal they still denied my claim. This was the 3rd denial. After speaking to PayPal I was told that an automatic system is in place whereas if the tracking shows delivered, they automatically favor the merchants side. That’s why I asked for human interaction. I uploaded my printout from UPS to PayPal. I was supposed to get their decision today. I am still waiting. If they deny it again I am just going to dispute it with my bank. Good luck. Keep us posted.
I have 3 claims in with Paypal.......the first has already been refunded. The other 2 are pending. I have no doubt that the other's will be refunded as well. . The tracking information was bogus that cleanula supplied. I ordered on 7/13 and the tracking said they put it in my mailbox on 7/6.
Hi. I understand you were refunded for the one that was sent out before you even placed an order; however, what was the situation with your other 2 claims. Thanks.
Praise God! THE GOV'T SHUT THE STORE DOWN!!! They are under investigation by FBI. You bet they high-tailed their web-site outta there fast!!!
Cleanula.com is a scam. The site had Lysol's copyright information all over it. Once I processed my order, another name came up as the merchant. I immediately contacted paypal.
Their site is not coming up. I ordered from them calling my bank now.
Me too!I went to order more and no more site!
You went to order more?? Are you saying you actually received stuff from this scam site?
I have being scam too by this fake company don't let scam you they gave me a fake ups tracking number is hope I get my money back
Yes, I also got a fake USPS tracking number. It said my pkg was mailed on 7/14, when I ordered it on 7/16.
Me too. I filed a missing delivery with PO and they called me to tell me although the tracking number is legit it went to a different address and that person was expecting the package. Like others, it was sent before I ordered. Love to know how they get the tracking numbers in the first place! I have turned info to PayPal but I can only guess if they will cancel the payment. It is almost like they are complicit
cleanula.com is a fake site! Order was put and never received it.
Thank you. I thought it was to good to be true. Flash sale...
CLEANULA.COM IS A SCAM!I had to contact my bank to block my card, then will dispute the charge, and get a new card. They offer Lysol (r) products, however, the 'history' page is all about Clorox (r), nothing Lysol. Fraudulent website!!BEWARE!!!!
This website seemed too good to be true when I checked it for a coworker. Unfortunately, she already had used our business card to make the purchase. I had to call our bank to dispute the charge and get a new card re-issued. Be careful about purchasing anything online. There are scammers everywhere!
I used PayPal and had to contact them to get refund... so annoying!!
Thanks for this comment. We were about to purchase some wipes from this website.
Does anyone know if it matters if we created an account? I put in all my information before putting in a payment...thank goodness I came across these reviews!
Fell for it too !!This site is a SCAM!Cleanula.com is a scam, beware!!
Seemed to good to be true. Thanks to this site it saved me from putting in my paypal info. THANK YOU!They had a legit looking email "service-lysolus.com - but lysol uses Lysol.comBuyer beware!!
Thank you, I almost did it too, because of paypal, I thought more legit. good to read these. they do help folks out there.
SCAM!!!!!!!!Do not use!!!!!!!!!
Boy am I so grateful for this website. Looking for Lysol , I eventually landed on cleanula. I was so excited that I was getting ready to place an order until I decided to do a search. Boy am I glad I did. Thank you guys for the info you provided on this website regarding that company. I’m sorry you guys got scammed and are hoping that you all are able to get your money back either from your bank, credit card company or PayPal.
Cleanula.com and Cleanyos.com are both scams. Do not order from them. I got scammed so I know.
Thank you for that information, but what if I signed up already to them which I already gave my full name, address, cel#, & e-mail ad. What should I’m going to do?
I would change my password if you put in a password that you use on any other site. If you did not put in your credit card info then should be okay although they will probably use your ID. Watch your credit reports for awhile. I read they have used people's info for identity theft.
Thanks for the information I almost ordered from them. I thought it was strange that Lysol products would be coming from China ....they are manufactured here in the U.S.M,H.Fla.
Ordered On July 10th. Immediately received notice it had been delivered. Took me 5 days to get my money back from Pay Pal.
PayPal denied my claim yesterday after investigating for 5 days so I called them. after about 45 minutes on the phone, they reopened my claim and said they will investigate again.no money, no products, no guarantee that PayPal won't deny my second claim...everyone beware!!
Thanks! I will contact PayPal right now!
- SAD to hear you'll experiences.Thank You for your Comments. They stopped me from placing an order,It sounded to good to be TRUE!WHAT a SCAM
I ordered the item on July 12 and received a shipping noticed that it was delivered on July 9...what a scammer !!!! I copied and printed all the invoice and the email address by the name alyssa...and reported my credit card to cancel the transactions right away
This is so wrong people work hard to provide for and protect their families for this virus its stressful enough than to have someone scam you of you money,I'm like e everyone else I fail to check now I'm out of $57.56 I'm so sick of this.
Thank you I almost paid for lysol with this company and they had free shipping until I clicked on checkout and seen the shipping charge was over $20. Nope I am reporting it to the government and my state. D**n scammers
I got scammed. ordered Lysol spray..pay pal account charged $113 . It listed "purchase from Kenneth J. Benedetto" even though I order from Cleanula website. DO NOT PURCHASE FROM THIS SITE....FAKE.
It is a scammer...
Well I got scammed by this company too. I usually really check out a website before I buy but I thought this was the Lysol site so I thought it was legit. its not so dont buy from it. I got 94.00 on the invoice they gave me then my paypal/cc was charged 108,such scammers. I have contacted Paypal and my Credit card company and both are working on this but per my credit card it will be taken off no matter what. I just hope the person running this site gets what is due them and karma takes care of them, evil people that take advantage of others.
Cleanula is a scam and I am going to report them for not only a dispute but for a theft.
I went too this site too and I never brought nothing from them and I never used my real name when I open account with them so they cant get into my information everybody that went to www.cleanula.com always use a fake name with them they wont be able to get your information Im trying to see do anybody no how to delete account from these people.
Yes, they are scammers. I ordered and got bogus USPS tracking number but was refunded from credit card. Still worried about them hacking into personal info. Too bad I fell for their scam and didn’t check the validity of their site beforehand