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Is Hotsoul a Scam? Review of the Online Store

Hotsoul located at hotsoul.com is a fake online store. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.

Is Hotsoul a Scam? Review of the Online Store
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Comments (Total: 9)

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  • November 11, 2020 at 2:37 AM by an anonymous user from: E1, London, England, United Kingdom

    A parcel has arrived but not what I ordered, it’s nothing like the advert, which shows the face moving to a song, let alone the fact it’s several weeks late and looked like it had been kicked all the way from Xiamen to the UK.

    I am exceptionally unhappy and no way is this worth £16 GBP.

    I want a refund

  • November 6, 2020 at 6:23 PM by an anonymous user from: San Bernardino, Hesperia, California, United States

    In September I ordered 2 singing pumpkins on November 2 I received 2 pumpkins that were not what I ordered and the company is only offering to give me 20% of my money back. What I received was ugly and an item you could pick up at the dollar store. This company is very crappy don't order from them. I'm out 62.00

    Very disappointed

  • November 4, 2020 at 7:15 PM by an anonymous user from: Newark Central Business District, Newark, New Jersey, United States

    I purchased 3 singing pumpkins for $60, got a shipping notice on 10/10, now it's 11/3 and I haven't received a thing. People that do this SUCK. DO NOT SHOP HERE...SCAM STORE.

    • November 5, 2020 at 2:51 PM by an anonymous user from: Old Toronto, Toronto, Ontario, Canada

      I feel your pain. I placed an order on Sept 19, 2020. Filed a claim with Paypal. I got my tracking number two days after it shipped it was retuned to sender and has not moved since.

  • October 31, 2020 at 10:48 AM by an anonymous user from: Islip, Islip, New York, United States

    I waited almost 1 month and a half for my product. It came today and it is nothing even close to what was advertised and they charged me more $ then advertised. Scam not the true merchandise.

    • November 5, 2020 at 4:34 PM by an anonymous user from: Lower Paxton Township, Linglestown, Pennsylvania, United States

      I am in the same situation. We ordered the 3 talking pumpkins and received a plastic pumpkin that laughs at you.

  • October 25, 2020 at 4:04 PM by an anonymous user from: Montebello, California, United States

    Yes they are a Scam company, after 1 month I haven received my merchandise and no response from their customer service site.

    Do not shop from them!

  • September 29, 2020 at 4:07 PM by an anonymous user from: Sydney, New South Wales, Australia

    I waited 5 months to get my order only to find that Hotsoul sent me the wrong product. I was unhappy so I asked for a full refund but they told me I had to return the product to China at my expense before they would consider refunding me.

    Then they also said as postage will be really expensive how about we refund you $15 USD. What a cheek when the product actually cost me $89.90 USD and the mistake was theirs not mine.

    The problem is they sent me the wrong order so they should fix it at their expense not mine or give my Money back.

    Never dealing with Hotsoul again.

    • November 5, 2020 at 8:51 PM by an anonymous user from: Manatee, Bradenton, Florida, United States

      They said the same thing to me. I paid for express shipping and it took over a month, got wrong product, and the only offer me a 15% discount. They told me it would cost more to ship back. Like h**l no. Are you kidding me? They should pay for shipping back. Not my fault they sent the wrong item. What tacky bad business practice.

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Is Hotsoul a Scam? Review of the Online Store