Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Public Review Community
I want to first state that this business has NO information about them listed ANYWHERE online. No social media, nothing. The only way to contact them is either through their website(ilyjewels.com ) on their contact us page, the support@ilyjewelsusa email, OR the ilyjewelsusa@gmail.com email addresses. I reached out to them through ALL of these methods about a purchase of a bracelet that was made on February 6th. I made sure to add "expedited ensured shipping" to my order so I can have it in time for Valentine's Day which would be about 3-5 days. Their website states, "All Orders Ship From Our United States Warehouse with 3-7 Day Delivery." And yet I heard nothing besides one email stating my order was on the way on February 7th, with a tracking number that does not pull any information to track.
I reached out to them multiple times this week and have yet to hear a response about my order that I never received. I am posting this because I made the mistake of purchasing from this business and potentially exposing my personal information to a potential scammer and I am warning others to not do the same.
20
same experience. do not buy from these criminals
I purchased a ring on the 29th July. Still not received, no response after sending 5 emails. Now having to get my money back from the bank, and a new card. They send a tracking but it never updates. ABSOLUTE C**P.
I purchased a ring and received it 3 weeks later broken in half! Total junk! Now no one will respond to my refund request.
Placed a order with express delivery and nothing! Chased with email twice….
Seems like they market to young adults and kids, then scam them out of their money. If you order with a credit card, take a tip and cancel the credit card and get a new one. I did and my credit card company said they had other complaints and are investigating.
I ordered a Love Ring and did receive it in a couple weeks! The stone fell out on the very first day! I sent multiple emails for refund with no response!DO NOT ORDER from them! Products are c**p!
Same issue here. Ordered, paid, got a shipping label notification, and nothing further. Multiple emails to all available addresses get no reply.
Unbelievable - they are scumbags. They shouldBe shut down. Ordered a love ring on 4/25. Nothing. No response to emails. I hope karma pays them a major visit.
Same here. So p****d
SCAM. This is not a real website and will take your money!~!
Perhaps it is time for various state Attorneys General and/or consumer protection agencies to look into this place and shut it down. This does appear to be a scam.
