Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Macquarie Bank Scam

Macquarie Bank customers are being targeted by sophisticated phishing scams via email, SMS, and phone calls, where criminals impersonate staff to steal login credentials, Authenticator app codes, and funds. Scammers often push for urgent action regarding fraudulent transactions or fake investment opportunities. Macquarie Bank will never ask for your password or prompt you to transfer money for safety.

Macquarie Scams

  • Phishing Emails/SMS: Bogus emails or texts containing links that lead to fake login pages designed to steal your Macquarie ID and password.
  • Impersonation Calls: Scammers posing as bank staff requesting "authorisation codes" to cancel fake payments.
  • Fake Investment Opportunities: Offers, often via cold calls, promising high returns using Macquarie branding.
  • Remote Access Scams: Requests to download software giving scammers control of your device.

Protect Yourself

  • Never Click Links: Do not click links in unexpected emails or texts.
  • Verify Independently: If you receive a suspicious call, hang up and call Macquarie back using a trusted number from their official website.
  • Never Share Codes: Do not share, SMS security codes, or, Authenticator app codes.
  • Use Macquarie Authenticator: This app allows you to approve or deny transactions, providing 24/7 control.

If You Are Scammed

  • If you have provided login details, change your password immediately and contact Macquarie on 1800 620 673 (+61 2 8550 5603 from overseas).
  • Forward any suspicious emails or SMS to scams@macquarie.com.

A Scam Sample

Macquarie Bank Scam Sample

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