Robinhood Security Alert Scam Messages

A Robinhood Email Scam

Tactics Used

• Urgent Texts/Emails: Alerts stating your account has been accessed from a new location or has an "anomaly".
• Fake Links/Websites: Messages contain links to phishing sites that mimic the real Robinhood app or website to capture your username and password.
• Fake Support Numbers: Scammers include a phone number for you to call, where they impersonate support agents to steal your credentials.
• Immediate Action Required: The text will say your account is "at risk" or "will be frozen" to make you panic.

Protect Yourself

• Do Not Click Links: Never click links in unexpected text messages or emails claiming to be from Robinhood.
• Verify in the App: If you receive an alert, close the message and open the official Robinhood app or website to check for notices.
• Check the Sender: Look closely at email addresses or phone numbers. Scammers often use foreign numbers or fake domains.
• Official Support Only: Robinhood only provides phone support via a callback request initiated within their app.

If You've Been Targeted

1. Do Not Call the number provided in the text/email.
2. Report the Scam: Email the suspicious message (with headers if possible) to reportphishing@robinhood.com.
3. Update Security: If you clicked a link, go to the official Robinhood app to change your password and remove unrecognized devices.