Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Robinhood Security Alert Scam Messages

A Robinhood security alert scam is a phishing attempt via text (SMS) or email claiming "unusual activity" or "account freezing" to steal login credentials or funds. These scams often use urgent language, fraudulent links, or fake support numbers. Legitimate Robinhood support never asks for passwords, MFA codes, or phone-in authorization.

A Robinhood Email Scam

Robinhood Email Scam

Tactics Used

  • Urgent Texts/Emails: Alerts stating your account has been accessed from a new location or has an "anomaly".
  • Fake Links/Websites: Messages contain links to phishing sites that mimic the real Robinhood app or website to capture your username and password.
  • Fake Support Numbers: Scammers include a phone number for you to call, where they impersonate support agents to steal your credentials.
  • Immediate Action Required: The text will say your account is "at risk" or "will be frozen" to make you panic.

Protect Yourself

  • Do Not Click Links: Never click links in unexpected text messages or emails claiming to be from Robinhood.
  • Verify in the App: If you receive an alert, close the message and open the official Robinhood app or website to check for notices.
  • Check the Sender: Look closely at email addresses or phone numbers. Scammers often use foreign numbers or fake domains.
  • Official Support Only: Robinhood only provides phone support via a callback request initiated within their app.

If You've Been Targeted

  1. Do Not Call the number provided in the text/email.
  2. Report the Scam: Email the suspicious message (with headers if possible) to reportphishing@robinhood.com.
  3. Update Security: If you clicked a link, go to the official Robinhood app to change your password and remove unrecognized devices.
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