Squarespace customers who have received email messages like the one below, which claims that their website is expiring, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.
A "Squarespace Your Site is Expiring" Scam
On Fri, Oct 26, 2018 at 12:57 PM
Squarespace Verify@franksmith1.com
Squarespace
ACCOUNT STATUS
Your site is expiring.
We were unable to authorize your credit card payment for your website.
To keep your site online, please update your billing information in the Billing panel in the next three days. If you don’t update your billing information with a valid credit card within this time, we’ll have to suspend your site. Once you pay your invoice your site will be reactivated.
UPDATE MY BILLING
If you have any questions, reply to this email. We’re here to help.
Squarespace customers who have already been scammed are asked to contact Squarespace for help.