Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Squarespace customers who have received fake "Account Suspended" emails like the one below, which claim their websites have been suspended, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in. And, if they are still unsure, they should pick up the phone and contact Squarespace to verify.
From: "Squarespace" <SquarespaceSupport@informationcomapny.com>Sent: Sun, 29 Apr 2018 at 0:10Subject: Your Squarespace account suspendedSquarespaceACCOUNT STATUSThank you for choosing SquarespaceWe’ve successfully suspended your account due to failed or incorrect billing information. Here’s some important information about your subscription:What you have to do?UPDATE NOWTo reactivate your account update your billing informationYOUR PLAN:Personal - MonthlyNOTE: Failure to do this might lead to account closure
From: "Squarespace" <SquarespaceSupport@informationcomapny.com>
Sent: Sun, 29 Apr 2018 at 0:10
Subject: Your Squarespace account suspended
Squarespace
ACCOUNT STATUS
Thank you for choosing Squarespace
We’ve successfully suspended your account due to failed or incorrect billing information. Here’s some important information about your subscription:
What you have to do?
UPDATE NOW
To reactivate your account update your billing information
YOUR PLAN:
Personal - Monthly
NOTE: Failure to do this might lead to account closure
Squarespace customers who have already been scammed are asked to contact Squarespace for help.
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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Here is another scam:"From: Squarespace Sent: 22 March 2019 15:28Subject: Your Account Has Been SuspendedSquarespaceACCOUNT INFORMATION Your Account Has Been suspended.There was an issue authorizing your last payment for squarespace.com. We temporarily suspended your account, until you take further action. please take a moment to confirm your belling details by clicking below. VERIFY NOWOur award-winning Customer Care Team is available 24/7 at support.squarespace.com."