"Squarespace Account Suspension" Scams

Squarespace Account Suspension Scams

Squarespace customers who have received fake "Account Suspended" emails like the one below, which claim their websites have been suspended, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.

Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in. And, if they are still unsure, they should pick up the phone and contact Squarespace to verify.

A "Squarespace Account Suspension" Scam

From: "Squarespace" <SquarespaceSupport@informationcomapny.com>

Sent: Sun, 29 Apr 2018 at 0:10

Subject: Your Squarespace account suspended



Thank you for choosing Squarespace

We’ve successfully suspended your account due to failed or incorrect billing information. Here’s some important information about your subscription:

What you have to do?


To reactivate your account update your billing information


Personal - Monthly

NOTE: Failure to do this might lead to account closure

Squarespace customers who have already been scammed are asked to contact Squarespace for help.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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  • March 22, 2019 at 10:36 AM by info

    Here is another scam:

    "From: Squarespace <NO-ReolySquarespace@Sarah9045.hostpilot.com>

    Sent: 22 March 2019 15:28

    Subject: Your Account Has Been Suspended



    Your Account Has Been suspended.

    There was an issue authorizing your last payment for squarespace.com. We temporarily suspended your account, until you take further action. please take a moment to confirm your belling details by clicking below.


    Our award-winning Customer Care Team is available 24/7 at support.squarespace.com."

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"Squarespace Account Suspension" Scams