Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Basil Play at www.basilplay.com is a fraudulent content streaming website. The website, which claims it lets you play games directly in your browser or download on your phone, computer and tablet, is similar to other fraudulent online gaming websites. Online users who have used their credit cards on the fraudulent website, run the risk of their cards being fraudulently charged for undetermined amounts, even when they have canceled their subscriptions. Therefore, do not even think about contacting their customer support or service.
support@basilplay.comGive us a call at 18773104512 or 16467129974 24 hours a day, 7 days a weekAuxerrois s.r.o. Rudohorska 33, Banska Bystrica 974 11, Slovakia
support@basilplay.com
Give us a call at 18773104512 or 16467129974 24 hours a day, 7 days a week
Auxerrois s.r.o. Rudohorska 33, Banska Bystrica 974 11, Slovakia
I have tried the website and it keeps charging my credit card, even though I have canceled my subscription before the trial period ended. And, the website doesn't have some movies, books, games, software, and music it has advertised. I think this is another trick used to lure potential victims to the website.
Online users who have already subscribed to services on www.basilplay.com are asked to contact their credit card company or bank for help to prevent the fraudulent website from fraudulently charging their credit cards, or refund their money if their cards were already charged.
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Please help, so many amount of money taken from my account
Hi, my name is Mark and I am a representative of Basilplay.com, based on your review I am advising of our readiness to refund any transactions incurred in the hopes of a more positive outlook towards what we offer. You may send your response to support-basilplay.com, kindly include your first and last name and the email address you would have registered with.
They keep on taking my money, when I have not I have done anything on their website
The bank cannot help me and they still charge me, never give me back my money, I don't know what to do?
this web site has charged me month for 11 months last year. I never signed up I will report to the federal government if any more appear on my bills.
how can I delete this, help me
Cancel the card they have and get a new one.
Did that, they still charge me in new card.
It seems you let your bank linked your old card to the new one.
"From: basilplay Date: Thu, Apr 23, 2020, 08:53Subject: Thank you for registering - basilplayLogo basilplay basilplayTrial ConfirmationThank you for joining basilplay Trial Membership.Please note that all transactions will appear as "basilplay.com 1-646-712-9985" on your credit card statement.Account Information:First Name: Last Name: Username: Password: ************Member Since: Apr 23rd, 20Ref. Number: 42193853Billing Information:Billing date: Apr 23rd, 20Zip Code:Country: GBOrder total: $0Membership Description Member Type Unit Unit Cost*5 Day Free TrialPremium 1 MonthRecurring Transaction $0 Subtotal:Tax:TOTAL:$0$0.00$0 LOGIN QUESTIONS OR COMMENTS?For frequently asked questions, visit: basilplay Customer Support Center1-646-712-99851-877-310-4528See our complete Terms of Use and Privacy PolicyPlease retain this email for your records.Enjoy your games!The basilplay Team"Sent via email.
"I get billed for this:.03 cross border fee BASILPLAY .COM 1646712998 SK39.65 POS-0316 21:46 BASILPLAY.COM 16467129985 SK.36 CRSS BORDER FEE BASILPLAY.COM 164671298 SKI THINK THIS WAS MY HUSBAND'S ACCT. WHICH HE PASSED AWAY IN SEP /2019I WOULD LIKE TO CANCEL THIS ACCOUNTTHANK YOU Trudy"Received via email.
Open a dispute with your bank to have your money refunded. Then, cancel the card they are charging.
Stop trying to take money from my credit card. If not, my lawyer will take actions against you as you are professional crucksKrikor K...
Cancel your present credit card, cut it up by making sure you cut through the microchip apply for a new card this cancels any transactions with them
Please help me too, I didn't registered but basil play cheated me ...😢
I registered on February 15 and have been charged for two months, I noticed today, and canceled my debit card.Monthly charge 32.50 USD
I never used their service and they charged me. Because of this, I have to replace my card and ask for a refund form my bank. Then, this company reversed my reversal yesterday... WTF
I have never heard of this company and I have not under any circumstances subscribed for this.I would NEVER subscribe to something on a high interest credit card. I have cancelled my credit card, however I will now have a bad credit rating as I was late paying my statement as I was completely unaware that my details had been fraudulently obtained and used to subscribe for this.I have never heard of basil play. I will be reporting them to the police.
Yeah, please do, they kept charging my credit card every month and I don't even know this sh**t
I'm going to the police, they've charged my account twice.
The same happened to me, they charged me without permission 90 E. I canceled my credit card and I made a police complaint. I hope it stops there.
I cancelled the same day as they say it’s free but it’s not I cancelled my credit card . Later I reactived my credit card and Basilplay charged me 😳
Oh my God, I tried to register and they said unable to process. I only have a debit card. Are they going to use my # to take money? I should have looked for reviews first.
Sorry to say but yes. Just like me. They charged me 50 dollars
Tragically for the innocence of my relatives, I had to cancel my credit card. Do not believe those pieces of sh*t.Greetings from Argentina.
This website cheated me and they are taking money from my account
Help me, basilplay cheated me.
This is liar company; they charged me 200 dirhams and today i canceled; please people be careful.
Tried to call to find out why money was being taken from my account without permission by basil play. All numbers are not in service. I had to cancel my credit card to stop the withdrawals, this is all my bank could do.