Online Threat Alerts (OTA) - Alerting you to scams and frauds.
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Address: RM 06，13A/F.，South Tower， World Finance Centre，Harbour City，17 Canton Road，Tsim Sha Tsui，Kowloon，HONG KONGZip:999077contact:cs@isubella.comAddress: 3030 N. ROCKY POINT DR., STE 150A TAMPA, FL. US 33607 section 15.16, Florida StatesZip:33607
Address: RM 06，13A/F.，South Tower， World Finance Centre，Harbour City，17 Canton Road，Tsim Sha Tsui，Kowloon，HONG KONG
Zip:999077
contact:cs@isubella.com
Address: 3030 N. ROCKY POINT DR., STE 150A TAMPA, FL. US 33607 section 15.16, Florida States
Zip:33607
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This my experience from an online order of shoes from OXANNE - same address and email as these other companies. The product was cheap plastic and smelled horrible like dried fish. Their email reply to me wanting a refund was that I could give it to a family member. If anyone has another way of contacting them please let me know. They claim full refund on their website but ITS NOT TRUE.
isubella.com is a fraud site. they ship the cheapest possible products to you. it's NOT LEATHER products. BEWARE and DO NOT ATTEMPT TO BUY. they do not respond to the emails. No contact number available. they recently shut down their site and moved to https://isubella.myshopify.com.look at their response: "Automatic reply: Delivery Status Notification (Failure)Inboxxcustomer service isubella.com3:18 PM (5 minutes ago)to meDear friend,Thank you for contacting us.Sorry that customer service are out of office and are on vacation from 1st, May to 4th,May. We would handle mails when we back to work. We deeply apologize for bringing inconvenience. Please do not worry. Warehouse is still working in this period, but there might be longer than normal times on delivery.Please wait patiently for some days. We would get back to you soon once we saw you mail.Thank you for understand and constant support!Best regards,https://isubella.myshopify.comisubella-outlook.com(cs-isubella.com)"
Do NOT buy anything from Isubella or the various other company names they use to sell their sub-par merchandise... it's a total scam. Pay Pal refused to assist me in holding them accountable for the scam. Steer clear of Isubella and be wary of using Pay Pal.
Total scam! PayPal, Facebook and anyone affiliated with the advertising or payment processing for this scam should be held accountable.
Unbelievable ... I tried to resolve this scam through PayPal, whom I had used and was told that they are not accountable!
I bought more than a month ago and the order has not arrived. also have the website and the customer service mail disabled. they are a fraud.
Ordered what was supposed to be genuine leather boots. It took almost two months to get the order and it was man made leather shoes. Not even the design that was advertised.
I had a similar experience, the colour was different, they didn't fit and no return details.
Scam store don't believe none of ads, they are false, just read the other complaints and judge for yourself! Very unhappy with them. I'll never do business with Isabella again.
Ordered boots in Dec or Jan.Received boots, they are too small can't contact. Phone # out. website down. If it looks too good, it's a scam. I'll donate them. Sorry to the ones that didn't get any thing.
same with me, ordered boots, took over a month to get here, they were too big and now no way to contact, the e-mail reply will not go thru. Been scammed.
Me too, still waiting for my order.
Order pair of boots and pair of sneakers in late november 2018. Still waiting.January 7 received confirmation of shipment (China post).Website is out of line since mid January.I guess I've lost my money.
Ordered from advert on Web site. Money taken from my account but the Web page that was sent with confirmation can not be accessed.
ΑΠΟ ΟΤΙ ΚΑΤΑΛΑΒΑΙΝΩ ΤΗΝ ΠΑΤΗΣΑΜΕ.ΠΑΡΕΙΓΓΕΙΛΑ ΕΝΑ ΖΕΥΓΑΡΙ ΜΠΟΤΕΣ ΚΑΙ ΑΝ ΚΑΙ ΕΣΤΕΙΛΑΝ ΜΗΝΥΜΑ ΑΠΟΣΤΟΛΗΣ Η ΠΑΡΑΓΓΕΛΕΙΑ ΔΕΝ ΕΦΤΑΣΕ ΠΟΤΕ .ΑΝΑΞΙΟΠΙΣΤΗ ΙΣΤΟΣΕΛΙΔΑ ΠΡΟΣΟΧΗ.-->BEFORE YOU UNDERSTAND PATISSEME. THE COUPLE IS A COUPLING BOX AND EVEN IF A MESSAGE MISSION IS OR THE ORDER DOES NOT HAVE ANY RELIABLE WEB SITE ATTENTION.
I ordered a pair of genuine leather engineer boots from them on December 10, 2018.Still nothing has arrived. So, I canceled the order and contacted Paypal.Soon after this, Isubella sent me a notice on shipping.The Deadline to open a Paypal case, for me now ends in 4 days. So, I guess, my money will be lost.The shipping note came from "China Post", so my guess is, that Isubella orders this cheap plastic boots, that I read about in Facebook Reviews, once they get an order for boots...or if customers start to complain about their order. But for sure, I have no proof of this assumption. Fact: boots ordered: December 10 2018, January 15, 2019: still waiting for them to arrive! And, they ignored my cancelling of the order and my wish to refund my money!
I ordered a pair of boots on 12/29/18 and haven't heard a thing from this company.I sent them an email and got no response and when I just a bit earlier tried to go to their site it couldn't be found.Did you ever get your boots?