Review of - is it an Untrustworthy Online Store?

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Review of - is it an Untrustworthy Online Store?

Address: RM 06,13A/F.,South Tower, World Finance Centre,Harbour City,17 Canton Road,Tsim Sha Tsui,Kowloon,HONG KONG


Address: 3030 N. ROCKY POINT DR., STE 150A TAMPA, FL. US 33607 section 15.16, Florida States


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Comments (Total: 17)

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  • July 1, 2019 at 8:59 PM by an anonymous user from: Auckland, New Zealand

    This my experience from an online order of shoes from OXANNE - same address and email as these other companies. The product was cheap plastic and smelled horrible like dried fish. Their email reply to me wanting a refund was that I could give it to a family member. If anyone has another way of contacting them please let me know. They claim full refund on their website but ITS NOT TRUE.

  • May 3, 2019 at 4:55 AM by an anonymous user from: Mumbai, Maharashtra, India is a fraud site. they ship the cheapest possible products to you. it's NOT LEATHER products. BEWARE and DO NOT ATTEMPT TO BUY. they do not respond to the emails. No contact number available.

    they recently shut down their site and moved to

    look at their response:

    "Automatic reply: Delivery Status Notification (Failure)



    customer service

    3:18 PM (5 minutes ago)

    to me

    Dear friend,

    Thank you for contacting us.

    Sorry that customer service are out of office and are on vacation from 1st, May to 4th,May. We would handle mails when we back to work. We deeply apologize for bringing inconvenience. Please do not worry. Warehouse is still working in this period, but there might be longer than normal times on delivery.

    Please wait patiently for some days. We would get back to you soon once we saw you mail.

    Thank you for understand and constant support!

    Best regards,"

  • March 11, 2019 at 9:42 AM by an anonymous user from: New York, United States

    Do NOT buy anything from Isubella or the various other company names they use to sell their sub-par merchandise... it's a total scam. Pay Pal refused to assist me in holding them accountable for the scam. Steer clear of Isubella and be wary of using Pay Pal.

  • March 10, 2019 at 9:33 AM by an anonymous user from: Bedminster, New Jersey, United States

    Total scam! PayPal, Facebook and anyone affiliated with the advertising or payment processing for this scam should be held accountable.

    • March 11, 2019 at 9:40 AM by an anonymous user from: New York, United States

      Unbelievable ... I tried to resolve this scam through PayPal, whom I had used and was told that they are not accountable!

  • February 28, 2019 at 3:54 PM by an anonymous user from: Distrito de Lima, Lima region, Peru

    I bought more than a month ago and the order has not arrived. also have the website and the customer service mail disabled. they are a fraud.

  • February 22, 2019 at 11:26 AM by an anonymous user from: Westbrook, Maine, United States

    Ordered what was supposed to be genuine leather boots. It took almost two months to get the order and it was man made leather shoes. Not even the design that was advertised.

    • April 12, 2019 at 5:54 AM by an anonymous user from: London, England, United Kingdom

      I had a similar experience, the colour was different, they didn't fit and no return details.

  • February 20, 2019 at 10:35 PM by an anonymous user from: Bedminster, New Jersey, United States

    Scam store don't believe none of ads, they are false, just read the other complaints and judge for yourself! Very unhappy with them. I'll never do business with Isabella again.

  • February 6, 2019 at 5:40 PM by an anonymous user from: Orland Park, Illinois, United States

    Ordered boots in Dec or Jan.Received boots, they are too small can't

    contact. Phone # out. website down. If it looks too good, it's a scam. I'll donate them. Sorry to the ones that didn't get any thing.

    • February 9, 2019 at 11:41 AM by an anonymous user from: Peoria, Illinois, United States

      same with me, ordered boots, took over a month to get here, they were too big and now no way to contact, the e-mail reply will not go thru. Been scammed.

  • February 4, 2019 at 2:17 AM by an anonymous user from: Troy, Michigan, United States

    Me too, still waiting for my order.

  • February 2, 2019 at 8:22 AM by an anonymous user from: Mexico City, Mexico

    Order pair of boots and pair of sneakers in late november 2018. Still waiting.

    January 7 received confirmation of shipment (China post).

    Website is out of line since mid January.

    I guess I've lost my money.

  • January 29, 2019 at 9:45 AM by an anonymous user from: Dublin, Leinster, Ireland

    Ordered from advert on Web site. Money taken from my account but the Web page that was sent with confirmation can not be accessed.

  • January 27, 2019 at 12:22 AM by an anonymous user from: Athens, Attica, Greece

    Απο οτι καταλαβαινω την πατησαμε.Παρειγγειλα ενα ζευγαρι μποτεσ και αν και εστειλαν μηνυμα αποστολησ η παραγγελεια δεν εφτασε ποτε .Αναξιοπιστη ιστοσελιδα προσοχη.


    before you understand patisseme. The couple is a coupling box and even if a message mission is or the order does not have any reliable web site attention.

  • January 15, 2019 at 8:37 AM by an anonymous user from: Hamburg, Germany

    I ordered a pair of genuine leather engineer boots from them on December 10, 2018.

    Still nothing has arrived. So, I canceled the order and contacted Paypal.

    Soon after this, Isubella sent me a notice on shipping.

    The Deadline to open a Paypal case, for me now ends in 4 days. So, I guess, my money will be lost.

    The shipping note came from "China Post", so my guess is, that Isubella orders this cheap plastic boots, that I read about in Facebook Reviews, once they get an order for boots...or if customers start to complain about their order. But for sure, I have no proof of this assumption.

    Fact: boots ordered: December 10 2018, January 15, 2019: still waiting for them to arrive! And, they ignored my cancelling of the order and my wish to refund my money!

    • January 25, 2019 at 4:03 PM by an anonymous user from: San Bernardino, California, United States

      I ordered a pair of boots on 12/29/18 and haven't heard a thing from this company.

      I sent them an email and got no response and when I just a bit earlier tried to go to their site it couldn't be found.

      Did you ever get your boots?

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Review of - is it an Untrustworthy Online Store?