Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Vtech Solutions Scam Calls: Beware
Vtech Solutions Scam Calls  Beware

I received a call from "Vtech Solution" that they had renewed some $399 a year service that I clearly never signed up for. They said had 48 hours to call and cancel. Total scam I'd bet, designed to collect more info on me or talk me into purchasing something. The computer voice said it was "Joseph S." Monitoring my credit cards just in case.

Also, a friend of mine said she received a call claiming they are going to charge her $399.00 for a antivirus software, if she does not cancel. The call was a robo call from "David" in support department of Vtech, who said if she did not cancel this antivirus software service, she would be billed $399.00. But, she has NEVER had any software from Vtech. People, beware. Never give out your personal and financial information over the phone, and do not rush to make payment for something you do not know about. Do your research for.

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Comment sectionComments / Answers (256)

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by an anonymous user from: DeKalb, Atlanta, Georgia, United States

Vtech took over computer. Halfway through the call and after I authorized a payment I realized it was a scam and stopped the process. They hounded me by phone in order to continue to scam me. I went to my bank and had them put a stop to the fraudulent fees immediately. They left robocall yesterday saying I have 48 hours to cancel a $249 renewal fee or they will pull the funds from my account. I did not call them back I called my bank to alert them. These crooks are good. They scammed me and I work for a bank at the time.

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by an anonymous user from: Penn Hills Township, Penn Hills, Pennsylvania, United States

Some called me from 848-230-7997 and said for me to turn on my computer and they would check to see if my "contract" can be canceled. Did not recall ordering or signing any contract.

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by an anonymous user from: Civic Center, New York, New York, United States

The robocalls are a SCAM, do NOT return!!!!!!

...

Stay Safe!

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by an anonymous user from: Bridge Creek, Augusta, Wisconsin, United States

I got the same call. They don't wait for the answering machine to finish, so I did not get the entire message. The call came from my area code, but wanted me to call a 681 area code to decline.

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by an anonymous user from: Lee, Sanford, North Carolina, United States

Same call today from what looks like a Google number. Saying I was charged $249.95 for renewing my antI virus security for one year. "You will see a charge from VTech Solution. If you want to cancel the subscription....." This is Martin Smith customer relationship manager. - total SCAM

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by an anonymous user from: Erie, Pennsylvania, United States

Tech solutions has quite a business. I was called today with the same $399.99 scam by a deep-voiced Jeff Morgan, Customer Relationsrethip Manager (no longer just Customer Relations). Just ignore this and don't call the return number. If this scheme follows normal scam protocol, you will be linked to the "refund server, (which will be the only way they can cancel); they will over-refund the 399 (usually with an extra 0), then ask you to return the excess funds, likely by gift cards.

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by an anonymous user from: Albuquerque, New Mexico, United States

VTech struck on 6/15/2021. Called and left a recorded message to my elderly mother using New Mexico phone number 575-200-3895 requesting that she call Minnesota number 507-512-8371 within the next 48 hours to cancel $399.99 in charges from over the last year. Said his name was Jack Wilson, Customer Relation Manager.

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by an anonymous user from: Cass, Cassopolis, Michigan, United States

I just got the same call with an identical message. Called Id said 2696411727, call back #3045190103 from Triana Martin

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the same call today also. They threatened to bill me within 48 hours if I don’t call them. Makes me want to change my phone number

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by an anonymous user from: Albuquerque, New Mexico, United States

I just got a call from them today too. Thank you, everyone, for posting/commenting on here. I wasn't sure what to do, but now I know to ignore them. Definitely sounds like a scam.

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by an anonymous user from: Saginaw, Michigan, United States

I just received a call from vetch solutions the number is 813 5968764 computer voice was Michel Hiss. Tried to call the real company nobody working unless you have their extension. Just thought they would like to know someone is using their company for a scam.

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by an anonymous user from: Tampa, Florida, United States

I agree. I've been getting this call and have ignored it. Nothing was charged. They just want to engage you in converstion to extract personal information. Ignore.

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by an anonymous user from: Albuquerque, New Mexico, United States

Thank you. I wasn't sure what to do, but now I will definitely ignore them. The caller ID had the phone number 505-658-1441 with the name Theresa Benally, but the computerized voice identified "himself" as John Wilson, Customer Relationship Manager and told me to call 1-737-372-7751.

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by an anonymous user from: Baltimore (City), Baltimore, Maryland, United States

I received this call today and the following was left on my voicemail:

“And we have charged you $499.99 and within 24 hours you will see a charge from the tech solution if you want to cancel this subscription and want to refund then please call on this number 1-408-755-1339 cancellation should be done within the 48 hours upon receiving this confirmation call _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ this is Charlie Peterson customer relationship manager…”

My alerts went up and thought what the h**l is this? How did these people get my number and what the h**l is Vtech? I called back and it just rang. The number was attached to a text mail subscriber so it’s an internet line like google. Thought I would add this update since the number was different.

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by an anonymous user from: St Charles, St Peters, Missouri, United States

I just received the same call but it said to contact Sam Martin customer relationship manager this

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by an anonymous user from: Lumpkin County, Dahlonega, Georgia, United States

Just received a call from computer-generated voice, caller ID: Gordons Nte Blc Bensalem, PA (215.639.7779); ?? inform you that we have renewed your anti-virus security for the upcoming year and we have charged you $499.99 and within 24 hours you will see a charge from V Tech Solution. If you want to cancel the subscription and want a refund, then please call on this number 1-405-566-5147. Cancellation should be done within the 48 hours upon receiving this confirmation call. Thank you. This is Try and a Martin customer relationship manager. (This was the message left because I did not answer the call)

SCAM!! Even though I looked up phone number and it belongs to a Nate Gordon Black Belt in Bensalem, PA

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I just got a call from "Tom" at Vtech Solutions. He said my account would be charged $499.99 unless I called 901 808 1158 within 24 hours. I've never heard of them before. Sounds like a scam to me.

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by info

It is a scam.

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by an anonymous user from: Wayne, Detroit, Michigan, United States

Received a call from vetch solutions (302) 539-9741 Oceanside DE saying that they were billing me $499.99 for tech solutions within 24 hours. Never heard of these people and gut tells me it’s a scam. They want call back at (209) 237-0794 by Jeff Morgan customer relationship manager for cancellation. SCAM

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by an anonymous user from: Los Angeles, Wilmington, California, United States

I just received my second call from this company even after I blocked the number the first time.

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by an anonymous user from: Tellico Plains, Tennessee, United States

Just got this call.

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by an anonymous user from: Orange, Orlando, Florida, United States

Vtech 1-786-5512. A Robocall scam. The callers are all Indian by the sound of their [***] voices. The criminals running this want you to call them back and finagle you out of personal financial info. Typical of the illegal Indian technical services flooding the electronic media. Thank you Indian Hindus, I pray some cows will fly over your home and drop dung onto your faces.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Received calls from V Tech say I would be charged $499. 99 unless I call a certain #. Received calls yesterday and today on both land line and mobile. I have never done any business with them and looking at google, they seem to be a scam. Urinate on them.

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by an anonymous user from: Horry, Conway, South Carolina, United States

Got a call from 786-687-5488 saying I will be charged $499 if I didn't call and cancel within 48 hours.Beware.

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by an anonymous user from: Erie, Pennsylvania, United States

Number one I ignore any and all calls that are Robo calls with herpes Social Security car warranty or like this one you owe us this much money I totally ignore them because my phone does not have caller ID home phone I let it go to voicemail anyways because of anybody knows me they’ll call me on my cell phone. Trying to get the stimulus money but we’re getting there making calls like crazy. So please beware ignore if you can block them block them.

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by an anonymous user from: Midvale Heights, Madison, Wisconsin, United States

I did make the mistake of calling back but got no one. will I be billed

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by an anonymous user from: DeKalb, Atlanta, Georgia, United States

It's a scam. I called back and the operator told me I must have forgotten that I subscribed. $499?? Not b****y likely. I told them that I would dispute any charge made to my card and he hung up.

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by an anonymous user from: West End, Washington, District of Columbia, United States

Also got a call from them.

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by an anonymous user from: Norfolk (City), Norfolk, Virginia, United States

I got a call from them today about 5 mins ago. Total scam.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I also received a voice mail about the 499.99. I called them and tried grilling the heavily accented person who answered but they ended up hanging up.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I received a call also. Their mistake was to list a number that I could call back. They finally quit answering my call. But I will give them a while and start again. I’m retired and enjoy messing with these folks. If you want to join the fun, ask for Mark or John Parker and tell them you lost the connection. Then have some fun messing with them

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by an anonymous user from: Sauk, Baraboo, Wisconsin, United States

I just received the call today too.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Received same call today for a $499.99 virus software. Ignoring - thanks to all for posting - I always check these 'odd' numbers out before responding. SCAM

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Got call today. The amount they were billing was 499.99. Wow!

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by an anonymous user from: Tukwila, Washington, United States

I recieved the same call today. Not calling back. They told me they would charge my card in 48 hours if I didn't call back. 249.99. Not gonna fall for this.

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by an anonymous user from: Tarrant, Fort Worth, Texas, United States

Got the same message, called back and told them never call me again.

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by an anonymous user from: R & D Park, Coral Springs, Florida, United States

Got the same message today.

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by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the same call. Recording from VTECH stating they would be charging my credit card $499.99 unless I call 786-687-5488 to cancel. I call the number he said I need you to go to your computer if you don't want it you have to cancel it. I never order any software from VTech and he said its ok I'll wait till you go to your computer or you will not be able to cancel it. I said oh its ok I don't get home till late evening and hung up. Its a scam don't do anything they ask you to do.

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by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Happened at our office this morning. Recording from VTECH stating they would be charging our credit card $499.99 unless we call 786-687-5488 to cancel. Sounded fishy so google VTech and the number. Brought me to this page to report that scam is still very much alive. BEWARE!

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by an anonymous user from: Dallas, West Des Moines, Iowa, United States

I just received the exact same call. OMG

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by an anonymous user from: Collister, Boise, Idaho, United States

Now the message is up to $499.99

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by an anonymous user from: Boise, Idaho, United States

Had this call today too.

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by an anonymous user from: Boulder, Louisville, Colorado, United States

Just called the number back as it was clearly a scam and let him know his scam was all over the internet. He kept asking for what website and I told him that he was a VTECH specialist and should know how to use google - just type in VTECH and scam.

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by an anonymous user from: Canyon, Nampa, Idaho, United States

I called this number back 1-786-687-5488 after I received a recorded message they were going to charge me $499.00 for antI virus ALREADY loaded on my computer unless I DOWNLOADED the cancellation form - I told him to shove it up his A** and he just said 'go ahead and hang up and we will charge you'

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by an anonymous user from: Teton, Fairfield, Montana, United States

I did not check to see if this was a scam, I called the number 786-687-5530, was on hold until a 'Charlie' came on the line, East Indian accent, informed him I didn't need the security. He said that was fine, just needed some information, asked me to go to my computer screen and what did I see on the home screen, a picture of my mothers P*$$*.... was flabbergasted! Told him I was going to report him, he continued to spout profane things as I hung up on him!

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by an anonymous user from: Carroll, Center Conway, New Hampshire, United States

My Uniden phone tagged the call as "Spam Risk." Looks like they're a familiar nusisance. Any action you take will just notify them that you're a "live one," and they will market your number to other scammers. JUST HANG UP!

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by an anonymous user from: Montgomery, Conroe, Texas, United States

Got a message from V-tech saying if I did not call back to cancel I would be charged $249.99, The call back number was 786-687-5530 Decided to Google it before calling, just seemed suspicious. However, the call was very ominous and I could see how people would call to keep from being charged the money. Always good to check before calling and getting scammed.

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by an anonymous user from: Danvers, Massachusetts, United States

I got the same call a few minutes ago,(Feb. 19th) said the exact same thing on my answering machine. Definitely a scam as I too don't have anything with V-tech

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by an anonymous user from: Scranton, Pennsylvania, United States

I got this same threatening call today at noon 2-17-2021 they said I was charged $249 and within 24 hours I will see this charge by vtech solutions. and gave this number 786-687-5530 My location Trout Run, PA. I really don't see how, I have no credit cards.

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by an anonymous user from: Orange, Chester, New York, United States

Call from 786.687.5530 on 2/17/2021 at 12:27 pm saying I had 48 hrs to call or my credit card would be charged $399. Obviously I hung up & will not be calling them.

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