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Online Threat Alerts (OTA)

An anti-cybercrime community alerting you to scams and frauds.

Vtech Solutions Scam Calls: Beware

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Apr 16, 2020 2020-04-16T21:33:27-05:00
Jun 15, 2021 2021-06-15T08:58:34-05:00

Online Threat Alerts (OTA)

I received a call from "Vtech Solution" that they had renewed some $399 a year service that I clearly never signed up for. They said had 48 hours to call and cancel. Total scam I'd bet, designed to collect more info on me or talk me into purchasing something. The computer voice said it was "Joseph S." Monitoring my credit cards just in case.

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Also, a friend of mine said she received a call claiming they are going to charge her $399.00 for a antivirus software, if she does not cancel. The call was a robo call from "David" in support department of Vtech, who said if she did not cancel this antivirus software service, she would be billed $399.00. But, she has NEVER had any software from Vtech. People, beware. Never give out your personal and financial information over the phone, and do not rush to make payment for something you do not know about. Do your research for.

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Comments, Answers, Reviews or Questions

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Comments 256

Oct 27, 2021 at 11:19 AM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

Vtech took over computer. Halfway through the call and after I authorized a payment I realized it was a scam and stopped the process. They hounded me by phone in order to continue to scam me. I went to my bank and had them put a stop to the fraudulent fees immediately. They left robocall yesterday saying I have 48 hours to cancel a $249 renewal fee or they will pull the funds from my account. I did not call them back I called my bank to alert them. These crooks are good. They scammed me and I work for a bank at the time.

Sep 7, 2021 at 6:50 PM by an anonymous user from: Penn Hills Township, Penn Hills, Pennsylvania, United States

Some called me from 848-230-7997 and said for me to turn on my computer and they would check to see if my "contract" can be canceled. Did not recall ordering or signing any contract.

Aug 4, 2021 at 5:18 PM by an anonymous user from: Civic Center, New York, New York, United States

The robocalls are a SCAM, do NOT return!
...
Stay Safe!

Aug 2, 2021 at 4:40 PM by an anonymous user from: Bridge Creek, Augusta, Wisconsin, United States

I got the same call. They don't wait for the answering machine to finish, so I did not get the entire message. The call came from my area code, but wanted me to call a 681 area code to decline.

Jul 15, 2021 at 2:26 PM by an anonymous user from: Lee, Sanford, North Carolina, United States

Same call today from what looks like a Google number. Saying I was charged $249.95 for renewing my antI virus security for one year. "You will see a charge from VTech Solution. If you want to cancel the subscription..." This is Martin Smith customer relationship manager. - total SCAM

Jun 23, 2021 at 3:32 PM by an anonymous user from: Erie, Pennsylvania, United States

Tech solutions has quite a business. I was called today with the same $399.99 scam by a deep-voiced Jeff Morgan, Customer Relationsrethip Manager (no longer just Customer Relations). Just ignore this and don't call the return number. If this scheme follows normal scam protocol, you will be linked to the "refund server, (which will be the only way they can cancel); they will over-refund the 399 (usually with an extra 0), then ask you to return the excess funds, likely by gift cards.

Jun 15, 2021 at 12:06 PM by an anonymous user from: Albuquerque, New Mexico, United States

VTech struck on 6/15/2021. Called and left a recorded message to my elderly mother using New Mexico phone number 575-200-3895 requesting that she call Minnesota number 507-512-8371 within the next 48 hours to cancel $399.99 in charges from over the last year. Said his name was Jack Wilson, Customer Relation Manager.

Jun 14, 2021 at 12:03 PM by an anonymous user from: Cass, Cassopolis, Michigan, United States

I just got the same call with an identical message. Called Id said 2696411727, call back #3045190103 from Triana Martin

Jun 10, 2021 at 2:42 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the same call today also. They threatened to bill me within 48 hours if I don’t call them. Makes me want to change my phone number

Jun 11, 2021 at 11:45 AM by an anonymous user from: Albuquerque, New Mexico, United States

I just got a call from them today too. Thank you, everyone, for posting/commenting on here. I wasn't sure what to do, but now I know to ignore them. Definitely sounds like a scam.

Jun 11, 2021 at 9:42 AM by an anonymous user from: Saginaw, Michigan, United States

I just received a call from vetch solutions the number is 813 5968764 computer voice was Michel Hiss. Tried to call the real company nobody working unless you have their extension. Just thought they would like to know someone is using their company for a scam.

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