Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Neobosen located at neobosen.com is a fake online store claiming to sell Bandanas and facemasks. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
Email: support@neobosen.comNeobosen
Email: support@neobosen.com
Neobosen
16
Neobosen = terrible company, terrible product.I bought two of their masks with valves. The valves stuck open on both masks! I originally asked to discount which clearly shows the third item ordered gets 30% discount: not it doesn't, when I complained they said that the discount only applies to the lowest priced item: no it doesn't, they advertise incorrectly. This is a bate and switch scam.When the masks came, anyone with a modicum of sense could see they are nothing short of dangerous at best, and deadly at worst. The exhale valve stuck open on both masks that I bought.Do not buy from this company. SCAM/FRAUD.
I ordered a few products on September 22. It is now October 10th and still waiting. Not only for the products but for a response to my email asking the status of the order! I will give it a couple of more weeks because I know the stuff is coming out of country. However a response from them would be nice! I will keep posted.
After reading that it might be a scam, I called my credit card company to stop payment; but couldn't until it posted. I later decided to see if/what would arrive. It took about 2.5 weeks, but everything I ordered did arrive. I am actually quite pleased with their quality. Double-sewn edges, adjustable ear loops, inner pouch for removable filter (they supplied two). It fits my face quite well and is comfortable to wear. For me, I am pleased with my order. Neobosen may just be a small company new to the Int'l marketplace.
You are possibly the only person who actually got the product that they ordered.
Everytime I contact them through live chat it's all good, until they send me to a shipping company website (all in Chinese) which reports no record of the tracking number. When you're checking this URL, they cut off the zendesk live chat and disable the live chat for your IP address. You can't bring up live chat again. I did this through a couple of browsers and then tried on my phone - I got through again and went through the "just checking it will take some seconds", they give me the link then again terminate the chat and disable the ability to reconnect. Definitely dodgy. Avoid.
I am afraid to continue my checkout with neobosen.com, because at the very end they say they are going to keep your card on file until they might need it again. There is no way to say, no to that. Basically, if you want their product, but have to leave your card information with them. Even though I really wanted the product they advertised, I just don't trust that.
SCAM - filed a complaint and requested refund from my credit card company
I place an order 2 week ago they sent me an e-mail said that my order has been shipped have not see it yet. This is a fraud please people do not order from them I will report it to police
This is not a fraud company. I have just received my masks that I ordered 2 weeks ago
It is a fraude company ..
Please do not order from this company. I placed an order on 07/07/20 and was notified on 07/21/20 it had been shipped. I am still waiting for my order, you can not each anyone by phone. I stayed on the Live chat line for over an hour without any contact. I am going to notify my bank so I can possibly get a refund, It is not worth the trouble.
