BT Technical Department Scam Calls

Online Threat Alerts (OTA) - Alerting you to scams and frauds.

BT Technical Department Scam Calls

Scammers are calling potential victims and claiming to be from BT Technical Department. The scammers call from different 0141 telephone numbers. I got a recorded voice message saying that they are BT and my internet connection will be closed in 24 hours. Press 1 to be connected to BT Technical Department, but my internet service provider is not BT. I have also gotten a few robocalls saying the same thing.

I contacted BT directly about these scams and representative educated me about these type of scams. He said BT will never ask you for the following over the phone, and if someone claiming to be from BT asks you any of these, it's probably a scam:

Call to tell you we've found a problem with your computer
Ask for payment details over email
Call out of the blue and ask for remote access to your computer or other devices.
Tell you your router or IP address has been compromised
Tell you your broadband has been hacked
Threaten to disconnect your service unless you make a payment immediately.
Ask for your PIN or online banking password
Ask you to transfer money via PayPal or money transfer websites
Send someone to your home to collect money.