Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Venmo Customer Service Scam Calls and Voicemail

There is a new Venmo scam that I almost fell for. I got a call that appeared to be from Venmo customer service alerting me to potential fraudulent charges on my account and to press 1. I hung up and googled the telephone number calling me and found out it was identical to the Venmo customer service number.

In the time it took me to Google they called me back 3 more times. In total they called me over 30 times yesterday. The only reason I didn't fall for the scam is because a business wouldn't call back to back like that.

I used the customer service chat available through the Venmo app and they informed me it was indeed a scam and that scammers are able to disguise their phone numbers and email addresses to look like ones associated with Venmo.

I'm sure if you do press 1 as they request they would ask you to confirm your account details or something to collect enough info to drain your bank account. Just wanted to spread the word, I think I'm usually on top of these scammers but seeing the actual Venmo # calling really confused me and I almost fell for the trap. Stay safe out there and protect that bread!

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