Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Revolut Scam Calls, Texts and Email
Revolut Scam Calls, Texts and Email

Revolut scams frequently involve scammers impersonating Revolut staff via phone, SMS, or email to create panic about fake account issues, urging users to share PINs, passcodes, or install remote access software. Revolut never calls without in-app confirmation, never asks for passwords, and never sends links via SMS.

Revolut Scam Tactics

  • Impersonation Calls: Fraudsters call pretending to be from Revolut's fraud team, often using spoofed numbers to trick victims into transferring money to a "safe account".
  • Urgent SMS/Email Links: Texts claiming an account is suspended or a payment failed, designed to steal login credentials via fake websites.
  • Investment/Crypto Scams: Promises of high returns on investments or cryptocurrency, often starting on social media.
  • Remote Access Apps: Scammers convince victims to install apps like AnyDesk, giving them full control over the phone/computer.

Protect Yourself

  • Never share PINs or passwords: Revolut will never ask for these.
  • Hang up and check in-app: If you receive an unexpected call, hang up immediately. Check the Revolut app chat to verify if a staff member is trying to contact you.
  • Freeze Cards: Use the app to instantly freeze your card if you suspect fraud.
  • Ignore Urgent Pressure: Scammers rely on panic to make you act quickly; take your time and verify.

If Scammed

  1. Freeze your card immediately in the app.
  2. Contact Revolut support via in-app chat to report the scam.
  3. Report to the police.
  4. Stop all communication with the suspected scammer.
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