Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Apple Pay Scam Geek Squad Subscription Customer Service Renewal
Apple Pay Scam Geek Squad Subscription Customer Service Renewal

The Geek Squad subscription renewal scam below is a phishing trick where you get a fake email or text claiming you were charged for a Geek Squad(bestbuy.com) plan via Apple Pay. The message lists a fake phone number to call for a refund, which is linked to scam-operated call centers. The scammers will pretend to be from Apple and attempt to trick the caller into disclosing their account credentials and personal and financial information. If this information is disclosed, scammers will use it fraudulently.

A Sample of the Scam

Apple Pay

Thank you for your order!

We hope you’ve been enjoying our services. We have renewed your Geek Squad subscription. Below are the details of your subscription.

Billing Summary:

Invoice Id: 54653455645

Transaction Id: RYICN347-DFG46D

Renewal Date: Tuesday,11 August,2026

Product Description:

Account Type Product Tenure Payment Mode Order Total Payment Status

Personal Subscription Plan Internet Security Plan 2 Years Auto Debit $399.99 Successful

This is a confirmation mail for your order. This subscription will auto-renew every 2 years unless you turn it off.

NOTE:

If you did not authorize this transaction, you have 24 hours to initiate a cancellation and receive an immediate refund of your annual subscription fee. For assistance, kindly reach out to our dedicated customer support team at: +1-(806)-471-3625

HELP DESK: +1-(806)-471-3625

Copyright, 2025 Windows Defender. All Rights Reserved.

How the Scam Works

  • You get an email or text saying your tech support plan renewed automatically for $300 to $500.
  • The message tells you to call a phone number quickly if you want to cancel or get your money back.
  • When you call, the fake agent asks to get remote access to your computer or phone.
  • They try to steal your bank details, passwords, or charge your accounts.

Signs to Spot the Fake

  • Fake Charges: You never signed up for a service plan.
  • Urgent Tone: They tell you to act within 24 hours.
  • Odd Numbers: The contact number is not an official company line.
  • Weird Emails: The sender address does not use an official company domain.

What You Should Do

  • Do Not Call: Never call the phone number listed in the suspicious text or email.
  • Do Not Share Access: Never let anyone log into your device remotely.
  • Check Directly: Log in through official accounts to check your real purchase history.
  • Contact Your Bank: Call your bank right away if you gave out financial details.
waiting